Customer Ratings & Reviews
- Model:
- OLED48A2PUA
- SKU:
- 6501902
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the superb picture quality, rich colors, and ease of use of the 48" Class A2 Series OLED 4K UHD Smart webOS TV. Many appreciate the OLED technology and the TV's lightweight design, making it easy to wall-mount. However, some users find the refresh rate and remote control less than ideal, and a few have expressed concerns about the user interface and operating system. The price point is frequently praised as a significant advantage.
This summary was generated by AI based on customer reviews.
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, worth it if you find a good sale however wouldn’t pay full price.
I would recommend this to a friendNo Alexa/Google Compatibility!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV works great but it is falsely advertised as working with Alexa/Google Home. LG simply does not release webos updates for this TV and it is stuck at version 3.3 when 4.0 is needed for this functionality.
No, I would not recommend this to a friendLg oled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good mid size tv lg makes a very good product that you will be sastisfied with no doubt.
I would recommend this to a friend- Cons mentioned:Remote control
Not that great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality, but don’t feel like I’m getting the hype of “OLED”, as the picture isn’t phenomenally clear. Also, the remote and software is really laggy, and doesn’t perform as it should for such an expensive TV..
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, DanielT. Thank you for taking the time to share your feedback on the LG OLED TV (OLED48A2PUA) model. We appreciate your honest review, and we apologize for any disappointment you may have experienced with the picture quality, remote, and software.
At LG, we strive to provide products that exceed our customers' expectations, and we regret that the OLED48A2PUA did not meet your expectations in terms of picture clarity. Please visit the following links for basic troubleshooting: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 and https://www.lg.com/us/support/help-library/best-picture-settings-for-your-lg-4k-or-4k-oled-tv-CT10000018-20150577528034. And in regards of the remote, please visit this link as well: https://www.lg.com/us/support/help-library/lg-tvs-how-to-troubleshoot-your-lg-magic-remote-CT10000018-1427121727809. If you find that the issue persists after following the provided instructions on the links, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
savy buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still too early if this rates 5 stars. Haven't watched much on this set. It is not in our primary viewing room.
I would recommend this to a friendWill get a bigger size TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues but would get a bigger size as it looks and feels small.
I would recommend this to a friendNothing special
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine? I don't really get the excitement. If it hadn't been on a huge sale I would be really disappointed for the price. It works, no issues, but nothing special? Also the smart tv remote is infuriating. And you can't permanently disable it, only temporarily. Grrr.
I would recommend this to a friendI like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good value for money product. I recommend it.
I would recommend this to a friend- Cons mentioned:Refresh rate
Blurry Picture, Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interface was nice. The picture quality was subpar. Seemed like the refresh rate was too slow and the picture was blurry. Could not make out fine details compared to something like the Samsung Neo QLED. I returned.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for providing feedback on your experience with the LG OLED TV (OLED48A2PUA) model. We understand that having a clear and detailed picture is essential for an enjoyable viewing experience. We constantly strive to improve our products and appreciate your valuable feedback. You may consider visiting this link to obtain more details: https://www.lg.com/us/support/help-library/best-picture-settings-for-your-lg-4k-or-4k-oled-tv-CT10000018-20150577528034. If you have any further questions or need assistance, please reach out to us on social media @LGUSSupport so we can help you further. We hope to have the opportunity to provide you with a better experience. ^Juvy
Oled
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it is the best TV i ever bought and i bought alot of them
I would recommend this to a friendLG OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product met our expectations and we are happy with it
I would recommend this to a friendgood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Budget OLED. A bit far from the Class C3 experience.
I would recommend this to a friendGreat picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I disklike the inability to keep the magic remote off.
I would recommend this to a friendreview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice picture,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friendXmas present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Christmas present so it is still in the box
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute, the teenager loves it, clear, colorful, vivid
I would recommend this to a friendLG Oled 48
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great. Robovoice is annoying. Wi style wand awkward, but you’ll get used to it.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was a steal. I am really enjoying it.
I would recommend this to a friend- Pros mentioned:Picture quality
Need to create lg account to download apps
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't download apps without signing in to an lg account? What a load of bull. Picture quality is good and priced at $600 its a good entry for oled, however lg's ui is unbearable.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG OLED TV (OLED48A2PUA) model. We regret to hear about the inconvenience you experienced regarding the requirement to create an LG account to download apps. We understand that the need to sign in to an LG account to download apps may have been frustrating for you. While creating an account is standard practice for many smart TVs, we understand it may not align with everyone's preferences. We appreciate your positive feedback regarding the picture quality and the competitive pricing of the OLED48A2PUA TV. However, the user interface (UI) did not meet your expectations. We value your feedback and will consider it as we improve our products and user experience. If you have any further concerns or require assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Terrible Customer Support - A Complete Nightmare!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had one of the worst customer service experiences with Best Buy, and it wasn’t just a one-time issue. Whether it’s their online support or in-store staff, the level of incompetence and indifference is astonishing. Each time I’ve contacted their customer support, I’ve been given conflicting information and “resolutions” that turned out to be useless. It’s clear that there’s zero communication between their online team and their physical stores, leaving customers stuck in a frustrating cycle of finger-pointing. Even worse, their employees seem completely uninterested in actually helping resolve issues. No accountability, no effort to make things right, and certainly no concern for how their actions impact the customer experience. If you’re considering shopping at Best Buy, don’t. There are far better options out there—places like Amazon or Newegg actually know how to treat their customers with respect and provide real solutions when things go wrong. Save yourself the headache and shop elsewhere. Best Buy is just not worth the hassle.
No, I would not recommend this to a friend