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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3350 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the superb picture quality, rich colors, and ease of use of the 48" Class A2 Series OLED 4K UHD Smart webOS TV. Many appreciate the OLED technology and the TV's lightweight design, making it easy to wall-mount. However, some users find the refresh rate and remote control less than ideal, and a few have expressed concerns about the user interface and operating system. The price point is frequently praised as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,350 reviews
  • Rated 2 out of 5 stars

    Terrible for computer use. Best Buy returns bad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to use this as a monitor. Total disaster. Waste of money. The screen lags badly, and the brightness turns down all the time with no setting to turn that off. Best Buy won’t take back after two weeks. I spent that time trying to get the thing working properly. Will never buy from Bestbuy again. All other vendors give you 30-90 days for return.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for leaving us feedback. We're sorry to hear that your LG monitor did not satisfy your needs. We understand how inconvenient it must have been for you to not get your product working again and returned as soon as you wanted. Allows us to look into this; to do that, we must switch to a platform that allows for back-and-forth conversation. Kindly send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we'll see what we can do for you. ^Dan LG

  • Rated 2 out of 5 stars

    Optical port just sitting in the unit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the TV for 3 months. I just tried for the first time to hook the optical cable up to my amp. No audio was coming out. So I went to pull the cable out and the whole port came with it. It was just barley sitting in the TV apparently seemingly not connected to anything. So it seems to get my full audio spectrum I will have to continue to use my Chromecast or Roku rather than use the Smart features built into the TV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 2 out of 5 stars

    60 hz

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a OLED tv without 120 hz just didnt fit well with me. Had to upgrade to the C3 and its perfect.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Your feedback about the LG 48" Class A2 Series OLED 4K UHD Smart webOS TV is greatly appreciated. We are sorry that the 60 Hz refresh rate did not meet your expectations, which may have affected your viewing experience. We understand that a higher refresh rate is desired for a smoother picture quality. Your feedback will be taken into account for future product enhancements. If you have any additional questions or concerns, please don't hesitate to contact us privately through Facebook or @LGUSSupport on Twitter. We value your satisfaction and thank you for your understanding. ^Sam LG

  • Rated 3 out of 5 stars

    Cant get Spectrum App

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the fact I cant get Spectrum App on it, kinda wish I knew that before purchasing, because I would not have.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Picure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really impressed with this TV. The pic is either really bright or really dark…..and there’s only pre set adjustments.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really expected there to be a huge upgrade in picture quality with an oled, but I don’t see much difference from my old qled

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was a least 2023 model but end of being a 2022. After looking at the TV it's a alright tv .

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 2 out of 5 stars

    Refresh Rate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just go for the 120HZ version. Don’t waste your time with this one. You’ll be seeing shooting stars during sporting events.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We highly appreciate your honest feedback regarding your experience. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Rated 3 out of 5 stars

    Hold off beforehand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t support all apps and glitches. Was advised to by Apple TV connection. Same problem.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Kim, we understand you may be experiencing some glitching issues in your A2 series OLED TV. We'd like to help resolve them! So that we can look into this, please contact our social media team on Facebook and Twitter at the handle @LGUSSupport. Please include your phone number and TV information in the message (model and serial number). We look forward to your message and assisting towards resolving these issues! ^Chris LG

  • Rated 3 out of 5 stars

    U lookin at me?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. The picture but I know there are people inside looking at me. They sneak out at night and take food out of my new fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    WebOS 22 sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from WebOS 2 this WebOS 22 is a joke. I honestly hate it. Why are there so many advertisements on TVs. Like I just want a simple app bar and the ability to go back and fourth between apps. This TV is trash if I have to buy a separate device to access content.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi there, We see that you've left us a 1 star rating, However, We appreciate you for bringing your concerns to our attention. We'd like the opportunity to change your experience. We have included a link to a guided video on how to turn off the ads on your LG TV https://tinyurl.com/2awzkwux. ~ Tanisha LG

  • Rated 2 out of 5 stars

    Defective from Open Box

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV open box from Best Buy. When I got home to power it on, the screen would not turn on. I’m guessing the TV was returned because of a defect, but was accidentally put back into circulation? I ended up returning the TV and purchasing a non-oled model instead.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Do not buy open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry to say this, but open box products are the worst. I'm really angry because I missed out on a deal by buying the cheapest option, thinking it was just an open box, but the TV was more than just used and it came without a remote control

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 48" Class A2 Series OLED 4K UHD Smart webOS TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai. LG

  • Rated 2 out of 5 stars

    The Great Buy That Wasn't

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought this was a great buy but the audio and the picture won't stay in sync. And I believe the plug-in on the power cord is defective. When we unplug it to re-boot the TV it won't power up when we plug it back in. We have to try several plug-ins before it will connect. Can we get a new power cord?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean for the price, not too bad. Graphics and audio 7/10

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV keep freeze and need factory reset everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse TV I ever get!!! Starting 12 month when warranty ends, TV keeps freeze and requires to reset to initial setting every time it freeze!! LG really has worse TV product!! Sharp, Samsung never an issue over 10 years+ but LG only last 12-18 months!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I like how the TV performed. Plus the size is not big enough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as expected, this TV is overpriced compared to the other models with similar qualities

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OLED LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color on the TV is not great, I was disappointment with OLED TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Worst OS ever.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, terrible OS. Im not sure if its because its a 2022 model, but the app store wont launch most of the time. Cannot get half of the apps to work once you finally do get them downloaded. Unless you want yo use a fire stick, buy a Sony.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for contacting us regarding your concerns about your LG - 48" Class A2 Series OLED 4K UHD Smart webOS TV. It would be our pleasure to delve deeper into the issues you are facing and find out what steps we can take to address them. We need to switch to a different platform in order for you to receive immediate assistance. You can direct message us on Facebook or Twitter with the hashtag @LGUSSupport, including the model and serial numbers of the TV. It will be our pleasure to assist you. ~Rita LG