Customer Ratings & Reviews
- Model:
- OLED48A2PUA
- SKU:
- 6501902
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the superb picture quality, rich colors, and ease of use of the 48" Class A2 Series OLED 4K UHD Smart webOS TV. Many appreciate the OLED technology and the TV's lightweight design, making it easy to wall-mount. However, some users find the refresh rate and remote control less than ideal, and a few have expressed concerns about the user interface and operating system. The price point is frequently praised as a significant advantage.
This summary was generated by AI based on customer reviews.
Mediocre
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a secondary bedroom. Nothing special. Not such a great picture. Just okay.
No, I would not recommend this to a friendBetter for iPhone users
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing and nice features but casting really only works with airplay and some onnoying ui
No, I would not recommend this to a friendLip sync issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the picture appears to be sharp, I am experiencing a lot of lip and picture sync.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Not happy - spectrum app not available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is good but I am a spectrum TV customer and this LG Tv platform does not accept the spectrum TV app which is very disappointing to me. I would not buy this again until they accept more apps like spectrum.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We read your feedback, and we’re sorry the LG - 48" Class A2 Series OLED 4K UHD Smart webOS TV didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. Should you require assistance with your LG OLED TV, please send us a private message on Facebook or Twitter using @LGUSSupport containing the product details and your contact information. It will be our pleasure to assist you.
-Shae
- Cons mentioned:Remote control
Bad, Bad. Bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG tv/ Worst tv which I have ever bought. The remote is like a wild creature, uour not knowing what it will do next. Too late to return it. Never again a webOS tv, nor an LG
No, I would not recommend this to a friend TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting the picture no depth in picture there a ghost shade on the faces
No, I would not recommend this to a friend- Cons mentioned:Remote control
Annoying
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote has a mouse cursor that makes it very hard to navigate menus and can't be disabled. Always needing updates or pixel cleaning. Speakers are crap.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. I'm sorry to hear about the difficulties you're experiencing with the remote control and speakers on your LG device. It can be frustrating when the technology doesn't work as expected. We appreciate your feedback and will definitely pass this along to our product development team for consideration in future updates. If you have any other concerns or need assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Suggest avoiding this LG OLED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture looks like watercolor without high definition or resolution -- worse than my seven year old Insignia 42" led. All picture adjustments are set for the best possible results, My provider sends up to 300 mbps. This LG TV is a major disappointment.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Disappointing Sound Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is less than desirable. It goes in and out and sometimes there is a popping sound. It's disappointing to purchase an item that you think will be great based on the brand (LG), only to discover that it isn't.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear about the inconvenience you have experienced with getting your LG - 48" Class A2 Series OLED 4K UHD Smart webOS TV's sound to properly work. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to immediately assist you with this to dig deeper into the issue. We must switch to a platform that allows for back-and-forth conversation. Please send us a private or direct message via Facebook or Twitter using the handle @LGUSSupport, and we will be happy to accommodate you! ~Rita
Dont bother!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap lower level model just embarrassing to the oled brand ,WHY BOTHER TO MAKE IT AND IT LOOKS LIKE CRAP!
No, I would not recommend this to a friendGarbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stopped working immediately after return window closed. On my 3rd warranty repair request with LG and the needed part is back ordered. Sounds like a common problem with this tv. Probably why it’s so heavily discounted. Don’t buy. Waste of money.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michellema. Thank you for taking the time to review the LG OLED TV (OLED48A2PUA) model. We apologize for the inconvenience you have experienced with your purchase and subsequent warranty repair requests. We understand how frustrating it can be when a product stops working, especially after the return window has closed. We appreciate your patience and assure you that we are working diligently to expedite the process and get your TV up and running as soon as possible.
If you have any further concerns or questions, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy
No more LG TV’s for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought (3) 48” LG TV’s as they were on sale (Black Friday pricing). Very hard to set-up using WiFi. Had to jump thru numerous hoops. They always buffer for several minutes before being able to watch TV. Probably will never buy another LG. Samsung and Sony are so much easier to use.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We apologize for the inconvenience you experienced while setting up your LG OLED TV (OLED48A2PUA) model using WiFi. We understand that this has been frustrating for you.
To improve your setup and streaming experience, we recommend ensuring a stable and fast internet connection. Slow buffering may occur due to network issues, so it's essential to have a robust network connection. Additionally, ensure that you have the latest firmware installed, as it may include performance improvements.
We appreciate your feedback regarding the setup process, and we will take it into consideration as we work to enhance our user experience. For additional help and guidance, please visit this link: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711. If you find that the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Oled not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv doesnt even look that good and didn’t even work with my hdmi switchers.Dont waste your money thats why i returned it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback regarding the LG OLED TV (OLED48A2PUA) model. We understand how frustrating it can be when a product doesn't perform as expected, especially when it involves compatibility issues. Your feedback is important to us, and we will certainly take it into consideration as we strive to enhance our product offerings. If there's anything else we can assist you with or if you have any further feedback, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Do not purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst user friendly tv in history. Had I known how difficult this tv was going to be, I would not have purchased it.
No, I would not recommend this to a friendNot much good to say about it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV I’ve tried to use. Won’t stay connected to Wi-Fi (entering Wi-Fi passcode pretty much every time I want to watch TV), won’t stay connected to YouTube TV - just spins and says I need to open the mobile app on a device on the same Wi-Fi as the TV. Cannot add apps for my TV subscription (FrndlyTV). All around, it’s been a miserable and frustrating experience with this TV. Picture is blurry and low grade often. It’s cheap for a reason…I had no issues with my old TV using Apple 4K to access everything.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Susan. We apologize for the frustrating experience you've had with your OLED48A2PUA TV. This is not the level of quality and performance we aim to provide. We appreciate your feedback and would like to help you address the issues you've encountered.
To resolve the Wi-Fi connectivity and app-related problems, we recommend reaching out to our customer support team. They can assist you in troubleshooting and finding solutions to these issues. Please contact us via our customer service line at (800) 243-0000 or send us a private message on Facebook or Twitter at @LGUSSupport. ^Jolly
Dissatisfied Customer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the product on February 16. It ceased turning on April 22. It is under warranty, but LG can not find a technician in my area to fix the issue. Best Buy will not fix the issue as it is under LG warranty. Here I sit with a television that does not work and for which I am unable to get serviced.
No, I would not recommend this to a friendTV echoes uncontrollably
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to love this TV but it has an echoing problem that goes in and out. I’ve tweaked all the various sound settings but that hasn’t helped the outcome. This tv continues to echo as you change the channel or a commercial comes on. I would not recommend this tv due to that
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, CharlesC. Thank you for bringing this issue to our attention. We apologize for the inconvenience you are experiencing with the echoing problem on your LG - 48" Class A2 Series OLED 4K UHD Smart webOS TV (OLED48A2PUA) model. We understand that you have tried various sound settings to resolve the issue, but unfortunately, it persists. We genuinely regret any frustration caused by this situation.We take your feedback seriously, and we want to ensure that you have a satisfactory experience with our products. Kindly visit this link for troubleshooting: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-echoes-coming-from-the-tv-speakers-and-sound-bar-CT10000018-20153217143579. If the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we will be happy to assist you. ^Juvy
LG No Longer the Quality it Once Was
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was initially happy with the TV but in several months it developed a hot smell and then a blue line. Then I reported it to LG as it was supposed to be under warranty. Don't trust LG, they are a bad company. Will never buy LG again.
No, I would not recommend this to a friendNot new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought what I thought was a new TV. Paid for a new one... it was a returned item. It had all apps under another persons account !! Got a store credit. Not sure what to get with it. Picture is a bit dark and not teally clear, so, i would say dont get this one
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. We sincerely apologize for the inconvenience you've faced with your purchase. Your experience does not meet our standards, and we appreciate you bringing this to our attention. To address your concerns and assist you further, please reach out to our customer service line at (800) 243-0000 or direct message us with your contact information and details of the issue.
We understand the importance of a clear and vibrant picture, and we want to ensure you have a satisfactory experience with our products. Our team will be more than happy to guide you through the process of choosing a replacement TV that meets your expectations. Thank you for your understanding, and we look forward to resolving this matter for you.
^Jolly
- Cons mentioned:Remote control
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote sucks. Returned it just because of that.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We're sorry for the experience you had with the remote. We understand that having a functional and easy-to-use remote is important for the overall enjoyment of the product. We will make sure to pass along your feedback to our development team so they can continue to improve our products. You may share your feedback, suggestions, and recommendations regarding our products and services through our feedback portal at https://www.lg.com/us/support/email-to-president. If you need further assistance with your LG product, please reach out to us via private message on Facebook or X (Twitter) at @LGUSSupport so we can further assist you. Thank you for choosing LG. ^Win