Customer Ratings & Reviews
- Model:
- OLED48A2PUA
- SKU:
- 6501902
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the superb picture quality, rich colors, and ease of use of the 48" Class A2 Series OLED 4K UHD Smart webOS TV. Many appreciate the OLED technology and the TV's lightweight design, making it easy to wall-mount. However, some users find the refresh rate and remote control less than ideal, and a few have expressed concerns about the user interface and operating system. The price point is frequently praised as a significant advantage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Refresh rate
Great deal if you want to make the jump to OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't really beat the price - at the time of purchasing this T.V. I was told they are trying to clear out the stock so 50% off makes this a super-affordable entry-point into OLED. For my purposes it is great - I learned that this is an odd OLED display as it is one of the few that has only 60hz refresh rate - from my understanding most have 120hz. This does not bother me and personally I enjoy it for media and casual gaming. Please look up Pixel Response time for OLED vs LED tv's as I think that is what contributes to what I believe to be an extremely smooth experience with OLED displays, in addition to the incredible contrast. I'm used to having even just a basic soundbar to beef up the sound quality, but the base speakers are definitely an improvement from the previous TVs I've had from 5+ years ago.
I would recommend this to a friend No timer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot believe that LG did not put a sleep timer option….
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gladdy. Thank you for taking the time to review the LG OLED TV (OLED48A2PUA) model. We appreciate your feedback regarding the absence of a sleep timer option, and we apologize for any inconvenience this may have caused.
At LG, we value customer feedback and strive to continuously improve our products based on customer preferences and needs. Your feedback regarding the sleep timer option has been duly noted, and we will make sure to share it with our product development team for consideration in future updates and enhancements. If you have any further questions or concerns, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Works for 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I seem to run into problems like this at Best buy on a pretty regular basis, so guess I should just learn my lesson and stop buying anything from them. What good is a 1 year warranty if the products fails after 13 months?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG OLED TV (OLED48A2PUA) model. We understand your disappointment and inconvenience with the TV and the warranty. We want to assure you that we strive to provide products that meet our customers' expectations, and it seems we fell short in this regard. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions to the issue you've faced. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Screen jumps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen jumps to much. It's hard on the eyes, if you have a hard time watching 3D, this is not a TV for you.
No, I would not recommend this to a friendBad Wi-Fi connection
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to return it. I didn’t know I had such a short time for that. The it doesn’t matter what internet provider I use at different speeds. It DOES NOT WORK. If you want to have everything streaming being stopped and loading at the inteire time get this TV
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Daisy. We get the experience that you went through and its not an ideal one. We want to appreciate you for the time you took in leaving us a review in regards to your LG 48" Class A2 Series OLED 4K UHD Smart webOS TV OLED48A2PUA. We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
TV came broken
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scratches on the screen and broken button, came without a remote, unable to turn the TV on. BestBuy refuse to replace
No, I would not recommend this to a friendCould be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not as good as oled not worth the price
No, I would not recommend this to a friendOpen Box- Excellent arrived smashed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV as open box but excellent condition. When the TV arrived the top of the frame and screen were smashed. Whoever packed this up did not include the styrofoam that holds the TV in place during shipping. Unfortunately, this is the kind of experience I typically have now with Best Buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was too small for my living room. I returned it to the store
No, I would not recommend this to a friendMissing parts
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box excellent was told it had all the parts nothing missing got hone missing the remote and tv stand i wouldnt have minded but dont say it has all its parts this is more on bestbuy then the tv im sure the tv was fine seen good reviews why i bought it
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback. We will surely pass on your feedback to the rest of our team, which will be considered for future product improvements. If you have an inquiry or are in need of assistance, please don't hesitate to send us a private message. We'll be there for you. ~Tanisha
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stopped turning on after 1 year. $400 to fix. Have to get a new tv now
No, I would not recommend this to a friendBurning electronics
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed and was functional for a week until I had the nice aroma of burning electronics. Best Buy handled the return and replacement wonderfully!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate your commitment to providing feedback regarding your experience with the LG OLED TV (OLED48A2PUA) model. We understand the inconvenience and the frustration caused by the burning electronics issue you experienced with the unit. We appreciate your understanding and patience in allowing Best Buy to handle the return and replacement process. It's great to hear that they provided excellent customer service in resolving the issue for you. Please know this is not the experience we want you to have with our products, as we strive to provide reliable, high-quality products. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Nothing but issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV with nothing but issues from day 1. Pixilation, blank screen, constantly going into screen saving mode…
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gomie. We're sorry to hear about the issues you've been experiencing with your OLED48A2PUA TV. To address these issues and provide you with the necessary support, we recommend reaching out to our customer service team directly. Please send us a direct message through our official Facebook page or contact us on X (Twitter) @LGUSSupport. Our dedicated support team will be more than happy to assist you in resolving these issues and ensuring your satisfaction with our product. We look forward to hearing from you and working towards a resolution. ^Con
BUYER BEWARE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible!!!! LG Smart TV cannot download many apps, like Spectrum Cable, Fox Nation. I was not aware of this when I purchased this - I assumed since I was buying a "smart" TV I would have the capability of downloading any app I wanted. BUYER BEWARE!!!!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We always try our best to give our clients the best service we can, therefore it's distressing for us to hear if you had a bad experience with your LG Smart TV. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly
Troubled Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great. My beef is with your price match policy when you reduce the price on the 14th day after my purchase and will not give me the match price after you reduced the price of the same product.
No, I would not recommend this to a friend- Pros mentioned:Color, Picture quality
Amazing picture, amazing value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What an unbelievable deal on an unbelievably good TV. The picture quality will leave you amazed, contrast is truly pure contrast with the deepest blacks as Oled's can achieve and the color is rich and vibrant. It's not the brightest tv so maybe don't put it in a very bright room, but where it is in my room with two large windows its plenty bright. HDR and 4K content elevates your viewing and this TV is second to none. It also surprised me with how good the sound output is (still get a nice soundbar), dialogue is very clear even in movies. This tv is a shockingly good deal!
I would recommend this to a friend Junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV lasted three months. Was not covered by Best Buy because it was past the 60 day return period. Off to the e waste pile.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback regarding your experience with the LG OLED TV (OLED48A2PUA) model. We regret any inconvenience caused by the issues you have encountered and the disappointment you have experienced regarding your unit's return period policy. We're here to help you. In the meantime, to obtain more details on the issue you've encountered, please visit this link: https://www.lg.com/us/support/help-library. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we want to ensure you have a positive experience with our products and service. ^Juvy
Doesn't stay connected to internet
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is ok but the TV doesn't stay connected to the Internet. You have to reconnect it sometimes daily. Last time I buy an LG TV.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We value the feedback you have given us regarding your LG OLED TV (OLED48A2PUA) model. We regret to hear about the connectivity issues you've encountered with your TV. We understand how disappointing it must have been for you. We want to help you fix this issue. Please visit this link: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
DENIED DELIVERY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS ITEM WAS CANCELLED BY ME BEFORE THE DELIVERY DUE DAY. I CAME TO THE STORE AND DID THE CHANGE, YOU SENT THE ITEM EVENTHOUGH THIS WAS CANCELLED. YOU CHARGE MY CREDIT CAR AND THIS IS UN ACCEPTABLE. I AM VERY DISAPPOINTED WITH YOUR SERVICE
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to learn that you had such a negative experience. We work continuously to improve the quality of our products and services that drive customer satisfaction. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport and we'll be happy to assist you. ^James.
Never been more aggravated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service sucks. Paid for and specifically requested installation of the printer. All I got was delivery. I could have purchased it and walked it into my house on my own!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MarieR. Thank you for taking the time to review the LG OLED TV (OLED48A2PUA) model. We apologize for the inconvenience you experienced with the installation service. We understand your frustration and apologize for any miscommunication. Your feedback is valuable to us, and we will use it to improve our services. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything else we can assist you with, please don't hesitate to reach out to us on Facebook or X (Twitter) through @LGUSSupport. We are committed to ensuring your satisfaction and would welcome the opportunity to address any concerns you may have. ^Juvy