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Customer reviews

Rating 4.7 out of 5 stars with 3350 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the superb picture quality, rich colors, and ease of use of the 48" Class A2 Series OLED 4K UHD Smart webOS TV. Many appreciate the OLED technology and the TV's lightweight design, making it easy to wall-mount. However, some users find the refresh rate and remote control less than ideal, and a few have expressed concerns about the user interface and operating system. The price point is frequently praised as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,350 of 3,350 reviews
  • Rated 1 out of 5 stars

    Bad Color, Bad / Weak Antenna Tuner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epic Fail LG! Wasted a week trying to correct your design flaws. Picture is saturated with a green tint, no way to totally adjust out, tried Tint, White Balance contrast Picture modes etc etc. LG has no answer after Hrs on chat with them. Then on the 7th day I randomly lost 4 ABC channels, no way to get them back. Antenna Tuner went weak. Put my 14 yr old Plasma TV back in place and ALL channels came back on it. LG failed. Minimal TV ports and no RCA's. Its a shame I always trusted in LG products. Had to return to Store.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there.Thank you for taking the time to share your feedback regarding the LG OLED TV (OLED48A2PUA) model. We appreciate your honesty and regret for the issues you have encountered with the color and the antenna tuner.


      We understand that a high-quality picture is essential for an enjoyable viewing experience, and it seems we are falling in this instance. We appreciate your loyalty as a customer, and we understand your decision to return the TV to the store.


      Your feedback is important to us, and we will use it to improve our products and services. If you have any further concerns or questions, please reach out to us on social media @LGUSSupport so we can help you further. We are always eager to listen and improve our products and services to ensure your satisfaction. ^Juvy LG

  • Cons mentioned:
    Refresh rate

    Rated 1 out of 5 stars

    60hz is bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60hz is bad 60hz is bad 60hz is bad 60hz is bad 60hz is bad

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello Edwardo. We're sorry to hear that you're unsatisfied with the 60Hz refresh rate on your TV. We value your feedback and would like to discuss your concerns further. Please send us a private message via Facebook or X (Twitter) @LGUSSupport so we can assist you. Thank you for bringing this to our attention. —Kai LG

  • Rated 1 out of 5 stars

    LG OLED As A Monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this TV as a monitor for my M2 Max Mac Studio. I edit dozens of videos each day and enjoy the extra desktop space for my apps. The color accuracy is also an important part of that work and this OLED delivers it.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Kirk. Thank you for taking the time to review the LG OLED TV (OLED48A2PUA) model. We are delighted to hear that you are enjoying using it as a monitor for your M2 Max Mac Studio. We appreciate your feedback regarding the color accuracy and the extra desktop space it provides for your video editing work.
      We are glad to hear that the OLED48A2PUA has been a valuable tool for your editing workflow. To obtain more details on your LG unit, please visit this link: https://www.lg.com/us/support/product/lg-OLED48A2PUA.AUS. If you have any further questions or need assistance, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy LG

  • Rated 1 out of 5 stars

    No vrr why?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Send update for vrr. Theres some screen tearing and jerking ever so ofter could be fixed with vrr update it can be done. No excuse for a tv that almost cost ne 2,000 dollars. And considering your qned lineup offers vrr this A2 tv should have it as well. Add vrr 1 stare because lg promoted this tb had great gaming features.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Rated 1 out of 5 stars

    Bad experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product broke down in less than one week and you did not have the same one to replace it. At the end I had to get a different tv and my kids gave me a super hard time

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for taking the time to provide feedback. We're sorry to hear about the inconvenience you have experienced. We work continuously to improve the quality of our products and services that drive customer satisfaction. If you need more assistance with any LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we'll be happy to accommodate you. ^James. LG

  • Rated 1 out of 5 stars

    Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound system has background noise. Sounds like muffled talking. If restart TV usually is ok. Plan to return and replace TV.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG OLED TV (OLED48A2PUA) model. We regret to hear about the sound issues you've encountered on your unit. We understand the frustration this situation has caused. We're here to help you resolve this promptly. Please visit this link: https://www.lg.com/us/support/help-library/noise-issue-CT10000020-1337701362325. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy LG

  • Rated 1 out of 5 stars

    HDR rated very poorly by most publications

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDR is awful. Reds and yellows and greens dont pop like they do on my 6 series Roku 6 series LED tv

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to leave us feedback. We're sorry to hear that you're not satisfied with the HDR performance of your LG TV. We understand how important picture quality is and would like to assist you in resolving this issue as soon as possible. Kindly send us a private message via Facebook or X(Twitter) @LGUSSupport, and we'll be glad to see what we can do to help you. ^Dan LG

  • Rated 1 out of 5 stars

    Tv issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is extremely difficult to use, with tv remote. Would never by another one

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your thoughts on the LG OLED TV (OLED48A2PUA) model. We appreciate your feedback and apologize for any difficulties you encountered while using the TV remote. We understand that the ease of use is a crucial aspect when it comes to enjoying your TV experience, and we're sorry to hear that it fell short of your expectations. To obtain more information on your unit, you can download it's owners' manual through this link: https://www.lg.com/us/support/product/lg-OLED48A2PUA.AUS.


      If you have any specific issues or concerns regarding the TV's functionality or remote control, please reach out to us on social media @LGUSSupport so we can help you further. We are always eager to listen and improve our products and services to ensure your satisfaction. ^Juvy LG

  • Rated 1 out of 5 stars

    Ui is trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant enjoy any casting services. The LG UI ruins this tv. Please buy a Samsung instead.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you ~Anthony LG

  • Rated 1 out of 5 stars

    Thing again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not get cable channels on our new TV. Watching Netflix and buffers all the time.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette LG