Customer Ratings & Reviews
- Model:
- OLED48C1PUB
- SKU:
- 6453311
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the picture quality of the 48" Class C1 Series OLED 4K UHD Smart webOS TV (2021) as exceptional, with many praising its clarity, crispness, and detail. Gamers appreciate its compatibility with gaming consoles and PCs, noting that it enhances the visual experience of games. While some customers express concerns about potential burn-in and the cost of the TV, many find that its price is reasonable for the quality it offers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Going to be returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv keeps randomly switching inputs on its own. I also set it up for audio optical cable out to my receiver and it reverts back to tv speakers with my playstation 5. It is very frustrating and will be returning it next weekend. Big disappointment given the outstanding picture quality.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Features Blocked Unless You Let LG Sell Your Data
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV looks great, but if you want to be able to use all its features, you have to agree to let LG record and sell all your data. It's just completely unacceptable. What a horrid company.
No, I would not recommend this to a friendDied on me after 15 months
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the most expensive TV I ever bought at $900. This LG lasted just beyond the 12 month warranty before dying on me. The technician I took it to said LG would not provide him with replacement parts and anyway it would be too expensive to repair. I have recently bought a 50 inch TCL QLED TV for just $300 and the video and audio qualities are just as good as that expensive LG turkey.
No, I would not recommend this to a friendDimming annoyance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an awesome piece of equipment except for it keeps dimming when a computer is hooked to it.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Bob and Kim’s tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While watching tv it would change the channel all by itself very odd but it’s a nice tv
I would recommend this to a friendDead On Arrival.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead on arrival. No sign of life when I hit the power button. Tried tips I found online for getting a recalcitrant LG TV to turn on; nothing helped. I'm returning it and getting a different brand. We also had a bad experience with an LG refrigerator. The compressor died, and then we found there was a class-action lawsuit because the problem was so common. And local repair people didn't want to work on it because they had trouble getting paid by LG for warranty work! We are giving up on LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Defective product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv worked well for 3 days. A bright green vertical line now runs from top to bottom on the screen display. Other users note that this is a “known problem” with these TVs but LG currently offers no solution to this “common problem”. I will return this for a full credit and buy a Sony, unless you can provide a solution within the next 48 hrs. I also attempted to register this product on LGs website several times to no avail.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality, Refresh rate
Absolutely Stunning – A Must-Have TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be happier with my purchase of the LG 48" C1 Series OLED TV. From the moment I turned it on, the picture quality blew me away — the colors are incredibly vibrant, the blacks are truly deep, and every detail pops with amazing clarity. OLED really makes a huge difference, especially in darker scenes where traditional TVs tend to struggle. The 48" size is perfect for smaller living rooms, bedrooms, or even gaming setups. It's compact without sacrificing that premium cinematic feel. Speaking of gaming — if you're into it, this TV is a beast. The low input lag, 120Hz refresh rate, and support for G-SYNC and FreeSync make everything buttery smooth on next-gen consoles and PC. The webOS interface is super intuitive and easy to navigate. Apps load quickly, and switching between streaming services like Netflix, Disney+, and YouTube is a breeze. Plus, the Magic Remote with voice control is a fun and helpful bonus. The sound is solid too — much better than I expected from built-in speakers — though pairing it with a soundbar really takes it to the next level. Overall, the LG C1 OLED delivers a premium experience in both performance and design. If you’re looking for a TV that checks every box for movie lovers, gamers, or just anyone who appreciates top-tier tech, this is it!
I would recommend this to a friend - Pros mentioned:Picture quality
LG OLED 4K UHD TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE my new TV. Sound and picture are great. I no longer have cable, and rely on streaming services and HD antenna. Picture and sound quality are great for both.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
20220724 - LG C1 48" does not turn on. Returned.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online. Received same week. Soon as I connected to power, would not even turn on. Got with LG Chat who would verify the same. Returned it to Best Buy, who repeated the same. Tried to re-order, but they could not even backorder it, its out of stock now, replaced by the C2 which costs hundreds more, no thanks, got my refund.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to learn that you experienced damage from delivery and installation, and are now experiencing delays due to limited stock availability. Thank you for sharing your feedback with us. ^Jennifer
- Pros mentioned:Picture quality
Dead pixels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and solid dark room performance. However, this Tv arrived with dead pixels so I had to return.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your TV arrived damaged. Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Please follow up with BestBuy to have this resolved. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG not compatible with ROKU.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy an LG if you want to use your Roku. The LG web is a pain, LG not ver compatible with ROKU.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We can help you troubleshoot the settings on your TV to make it more compatible with your external Roku device. Just send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we can walk you through changing your home screen settings so that you can easily access your Roku home screen every time. Thanks. ^Jennifer
DO NOT PURCHASE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.T.V has horrible issues. Refuses to connect to wifi. It continues to tell me my " password is incorrect " I at one point got it to connect for about 6 hours, it then disconnected itself and has continued to tell me my information is incorrect lol.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Won’t turn on
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv wouldn’t turn on straight out of the box. Try troubleshooting with LG and they couldn’t fix the issue.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Arrived damaged
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to view the tv because it arrived damaged. I purchased open box and the tv was shipped even though the box did contain the styrofoam in the top part of the box. The screen was shattered at one of the corners. This is my first bad experience with open box items.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your TV arrived damaged. Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Please follow up with BestBuy to have this resolved. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Samsung OLED dies in < 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died before the two year mark, nominal usage and never moved. Screen started too come up confused, then failed altogether
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to provide feedback. We apologize that you had such experience. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and we'll be happy to assist you. ^James.
Would love to watch TV if someone came to install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad scheduler called on 1/30/22 and canceled at the last minute. The appointment was made on 1/10/22 .Rescheduled for today no call or text
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am confident that the repair will resolve the problem with your unit. Understandably, it's frustrating
and disappointing to need repair so soon after purchasing the unit. If you ever have any questions,
please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused.^Venette
LG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is awful, never worked and never got any satisfaction from you, not et buy anything else from Best uy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really happy with the tv, a month into owning it, it stopped working . I returned it and bought a samsung
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
OverHyped by YouTubers and Influencers.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG does it Again, Horrible Controller, Horrible Ui. No Good enough for the Price, Get a Sony Tv Instead.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette