Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED48C5PUA
- SKU:
- 10187450
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly easy to setup. Great picture. Audio not as good as I expected but still very good. Would recommend it
I would recommend this to a friendNice Picture, but!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't figured out why the sound has so much bass and apparently you have to have an acount to get new apps!! I set up an account but it happenes to be in the wrong country, so I still can't get new apps!! I can't get LG to remove or change the country!!!
No, I would not recommend this to a friendLG OLED evo AI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, a pleasure to watch. Colors are vivid and bright.
I would recommend this to a friendOled tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a phenomenal oled tv the best picture quality you can ask for love it.
I would recommend this to a friendVery high quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Sharp clear and a pleasure to watch football especially.
I would recommend this to a friendLG OLED C5 evaluation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV has beautiful color and clarity, easy setup instructions
I would recommend this to a friendLG C5 review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound has a lot to be desired. I like it reduces commercial sound, but it reduces it too much.
I would recommend this to a friendGreat TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv! Love the picture and set up . Works well for us.
I would recommend this to a friendL.G. Oled
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture with vivid colors, I love it! Oled
I would recommend this to a friendLG 48’ tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG is a beautiful picture but is not compatible DISH.
I would recommend this to a friendLG tv high resolution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the resolution for all types of genres. Price was very reasonable
I would recommend this to a friendDennis
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the TV. It is user friendly. The picture & sound quality is good. We would recommend this set.
I would recommend this to a friendLovely oled
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well and smooth. 0 problems so far. Its also...glorious!
I would recommend this to a friendMister
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look forward to having it wallmounted with the rotating arm
I would recommend this to a friendLG-UHD TV's are great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for off rec room or bedroom, good Smart TV controls.
I would recommend this to a friendToo many ads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fast interface and good picture quality. an obscene amount of ads with all the "free" built in features.
No, I would not recommend this to a friendLG TV issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV screen already has a white line down the right side LG took a week to find a repair person, he says it needs a new screen but the TV needs to go to his shop, 60+ miles away LG should just ship me a new TV Not Best Buy’s issue but they sold me the TV so now I’m dealing with it less than 30 fays from purchase.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tome. Thank you for sharing your experience with the LG TV (OLED48C5PUA) model. We understand how important it is for your new TV to deliver a flawless viewing experience, especially so soon after purchase. A white line on the screen typically indicates a panel issue, and replacement is often the recommended solution. While repairs may require transport to an authorized service center, we want to make sure this process is as smooth as possible for you. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463. If you'd like us to look into your case further or explore alternative options, please email us at [email protected]. We’re here to help make things right. ^Juvy
Sound is horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size and clarity of the image but sound is horrible for the price. Internet needs to be perfect or hardwire. Not able to see LG channels over WiFi.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Isaac. Thanks for sharing your experience with the OLED48C5PUA. We're glad to hear you're enjoying the picture quality and size—LG's OLED evo panels are designed to deliver stunning clarity and vibrant detail.
Regarding sound, if you're using the internal speakers and finding the audio underwhelming, we recommend running a Sound Self-Diagnosis to check for any internal issues. You can access this by going to Settings > All Settings > Support > OLED Care > Device Self Care > Sound Self-Diagnosis. For a more immersive experience, many users pair this model with an LG soundbar or external audio system.
As for LG Channels over Wi-Fi, a strong and stable internet connection is essential. If you're experiencing interruptions, we suggest switching to a wired Ethernet connection for more reliable streaming. You can also try resetting your network settings or checking for firmware updates.
We’d be happy to assist you further and explore additional solutions. Please send us an email at [email protected], and our team will be ready to help directly.
—Charles
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was terrible! I’ll never buy from Best Buy again! Not properly set up and 2 appointments to return for geek squad never showed up.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Richard. Thanks for sharing your experience with the LG TV (OLED48C5PUA) model. We understand how important it is for your new TV to be set up correctly and supported with reliable service.
If your TV wasn’t properly set up, one helpful step is to run the Picture Test by going to Settings > All Settings > Support > OLED Care > Device Self Care > Picture Test. This can help confirm if the display is functioning as expected. Also, make sure your firmware is up to date by checking Settings > All Settings > Support > Software Update. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-can-i-update-the-tv-software--20154713237319. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If you’d like help reviewing your setup or exploring service options, feel free to email us at [email protected]. We're here to help. ^Juvy
Member
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chat with Best Buy very poor. Agent hung up on me.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jennifer. Thank you for sharing your experience with the LG TV (OLED48C5PUA) model. We’re glad you chose this model, but we understand having had a poor support interaction with Best Buy.
If you need help with anything specific about the product, feel free to reach out to LG directly for tips on setup, troubleshooting, or warranty stuff. You can check out our support page here: https://www.lg.com/us/support/product/lg-OLED48C5PUA.AUS. And if you want some personalized assistance, just send us an email at [email protected], and we'll be happy to help you out. ^Juvy
