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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 280 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers enjoy the great picture and OLED quality of the 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). The TV is easy to set up, the perfect size for some users, and performs smoothly, especially in games, with a fantastic refresh rate and brightness. However, some customers have noted the button layout is missing some input buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 280 reviews
  • Rated 5 out of 5 stars

    Superlative TV With Warp Speed Voice Prompt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV seems to be everything advertised to be. One complaint is voice prompt to set up. The voice is barely understandable and speaks at warp speed. We missed some input cues because we couldn’t read the screen fast enough to keep up with prompt. Also, sound volume needed is 30. Former TV @25.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales Rep

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tate Walton was an excellent sales rep. He was professional, knowledgeable, and friendly. He got me into the tv that I really needed for my particular application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd LG TV Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my LG TV. Excellent picture and had an incredible customer service experience with salesperson Joe. He was extremely knowledgeable and guided me to purchase the right tv for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG C5 2025

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, but if using antenna must have sound set to normal for constant sound level among channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and excellent service from Geek Squad helping me learn how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV & Wall mount - We are Happy with our purchase. Would recommend to any buyers in the market for tvs & mounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a 4k gsync pc monitor!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a 4k gsync pc monitor! Just look up the right settings to make sure everything works right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    using as a monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like the tv. bit of bleed through on fonts. using it as a monitor. brightness fades in and out based on ambient light, makes sense for a TV, bit annoying for a monitor. I'd buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    48" LG OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features at an outstanding price point. Beware of third party pricing as Best Buy does not price match.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too many ads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast interface and good picture quality. an obscene amount of ads with all the "free" built in features.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that the LG 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) didn't meet your expectations regarding the user interface layout. We understand your inquiry about the advertisements within the built-in features. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-48-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKRW
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Great Clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is amazing and deep blacks. Definitely worth the price and picking one up on sales is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice bedroom TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, purchased for a bedroom tv.. not quite as bright as the 55 c5, but no issues for us and looks great !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Picture, but!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't figured out why the sound has so much bass and apparently you have to have an acount to get new apps!! I set up an account but it happenes to be in the wrong country, so I still can't get new apps!! I can't get LG to remove or change the country!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love LG TV’s. We have six of them now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv high resolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the resolution for all types of genres. Price was very reasonable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV came out incorrect stand parts. You could not replace them and I just had to return everything. Sales person was rude.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    LG C5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound has a lot to be desired. I like it reduces commercial sound, but it reduces it too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First 48” LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First LG TV, It’s great we love it! The setup went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mister

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look forward to having it wallmounted with the rotating arm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG-UHD TV's are great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for off rec room or bedroom, good Smart TV controls.

    I would recommend this to a friend