Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED48C5PUA
- SKU:
- 12067930
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
NOTHAPPY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to review as TV never arrived for installation
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your experience with the delivery of your LG TV (OLED48C5PUA) model. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
Sometimes, delivery delays can happen due to unexpected issues during transit. If you haven't done so already, it might be a good idea to reach out to Best Buy customer service at 888-237-8289. Just give them your order number, and they can help check the delivery status for you.
If you need any more assistance, feel free to send us a private message on social media @LGUSSupport. Our team will be more than happy to look into possible solutions for you. ^Juvy
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was terrible! I’ll never buy from Best Buy again! Not properly set up and 2 appointments to return for geek squad never showed up.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Richard. Thanks for sharing your experience with the LG TV (OLED48C5PUA) model. We understand how important it is for your new TV to be set up correctly and supported with reliable service.
If your TV wasn’t properly set up, one helpful step is to run the Picture Test by going to Settings > All Settings > Support > OLED Care > Device Self Care > Picture Test. This can help confirm if the display is functioning as expected. Also, make sure your firmware is up to date by checking Settings > All Settings > Support > Software Update. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-can-i-update-the-tv-software--20154713237319. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If you’d like help reviewing your setup or exploring service options, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Member
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chat with Best Buy very poor. Agent hung up on me.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jennifer. Thank you for sharing your experience with the LG TV (OLED48C5PUA) model. We’re glad you chose this model, but we understand having had a poor support interaction with Best Buy.
If you need help with anything specific about the product, feel free to reach out to LG directly for tips on setup, troubleshooting, or warranty stuff. You can check out our support page here: https://www.lg.com/us/support/product/lg-OLED48C5PUA.AUS. And if you want some personalized assistance, just send us an email at lgdigitalcare@lg.sprinklrsupport.com, and we'll be happy to help you out. ^Juvy
- Pros mentioned:Oled quality, Picture quality
Great OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First OLED tv I’ve had. I always had Samsung but decided to try LG. The TV gets great colors and very deep blacks. Also good in dark or bright room. I love the AI which you can use to set the picture to your likings or can pick from the different presets.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
GREAT TV!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has met or exceeded our expectations. Fantastic picture and easy to operate! Geek squad set up was quick and professional! Highly recommend!!!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Lg rocks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ia my 3rd c searis lg tv great picture easy to use
I would recommend this to a friend - Pros mentioned:Picture quality
Star.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture looks fine. Beautiful sum up the TV is nice
I would recommend this to a friend - Pros mentioned:Picture quality
TV purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I was looking for in a TV pictue is crystal clear.
I would recommend this to a friend - Pros mentioned:Picture quality
to dark
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.must pull drapes in day light pic gets very dark lightens up later..did not call any one yet.. pic very good in evening
I would recommend this to a friend New TV in bedroom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 LG TV 'S and and they just get better every time. quality of the picture is excellent. The installation was flawless.
I would recommend this to a friendGreat picture!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TVs… even better that we were able to snag as an open box.. picture quality is fantastic for the price!
I would recommend this to a friendBest tv I’ve ever owned.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I have ever owned, truly an amazing and true picture.
I would recommend this to a friendNew OLED TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new LG 48" C5 OLED TV! It has tremendously improved my "TV viewing" experience!
I would recommend this to a friendInitial Thought
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good in store, hopefully set up will be easy.
I would recommend this to a friend