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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 278 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 278 reviews
  • Rated 5 out of 5 stars

    2nd LG TV Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my LG TV. Excellent picture and had an incredible customer service experience with salesperson Joe. He was extremely knowledgeable and guided me to purchase the right tv for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and excellent service from Geek Squad helping me learn how to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG C5 2025

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, but if using antenna must have sound set to normal for constant sound level among channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV & Wall mount - We are Happy with our purchase. Would recommend to any buyers in the market for tvs & mounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a 4k gsync pc monitor!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a 4k gsync pc monitor! Just look up the right settings to make sure everything works right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    using as a monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like the tv. bit of bleed through on fonts. using it as a monitor. brightness fades in and out based on ambient light, makes sense for a TV, bit annoying for a monitor. I'd buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    48" LG OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features at an outstanding price point. Beware of third party pricing as Best Buy does not price match.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too many ads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast interface and good picture quality. an obscene amount of ads with all the "free" built in features.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that the LG 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) didn't meet your expectations regarding the user interface layout. We understand your inquiry about the advertisements within the built-in features. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-48-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKRW
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Great Clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is amazing and deep blacks. Definitely worth the price and picking one up on sales is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice bedroom TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, purchased for a bedroom tv.. not quite as bright as the 55 c5, but no issues for us and looks great !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Picture, but!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't figured out why the sound has so much bass and apparently you have to have an acount to get new apps!! I set up an account but it happenes to be in the wrong country, so I still can't get new apps!! I can't get LG to remove or change the country!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love LG TV’s. We have six of them now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV came out incorrect stand parts. You could not replace them and I just had to return everything. Sales person was rude.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv high resolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the resolution for all types of genres. Price was very reasonable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG C5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound has a lot to be desired. I like it reduces commercial sound, but it reduces it too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First 48” LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First LG TV, It’s great we love it! The setup went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mister

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look forward to having it wallmounted with the rotating arm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG-UHD TV's are great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for off rec room or bedroom, good Smart TV controls.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LG TV issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV screen already has a white line down the right side LG took a week to find a repair person, he says it needs a new screen but the TV needs to go to his shop, 60+ miles away LG should just ship me a new TV Not Best Buy’s issue but they sold me the TV so now I’m dealing with it less than 30 fays from purchase.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Tome. Thank you for sharing your experience with the LG TV (OLED48C5PUA) model. We understand how important it is for your new TV to deliver a flawless viewing experience, especially so soon after purchase. A white line on the screen typically indicates a panel issue, and replacement is often the recommended solution. While repairs may require transport to an authorized service center, we want to make sure this process is as smooth as possible for you. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463. If you'd like us to look into your case further or explore alternative options, please email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help make things right. ^Juvy LG

  • Rated 2 out of 5 stars

    complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user UNfriendly... Difficult to set up with no guidance from retailer....should not have purchased, such a complicated item..

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with your LG TV (OLED48C5PUA) model. We understand the importance of having a TV that feels intuitive and easy to set up—especially when you’re excited to start enjoying it right away.

      To help simplify things, one step you can try is using the Home Dashboard on the TV. Press the Settings button on your remote, select All Settings > General > Devices > TV Management, and you’ll find guided options that walk you through connections, inputs, and personalization. This can make the initial setup feel much more manageable. You can also explore our support page for your model here: https://www.lg.com/us/support/product/lg-OLED48C5PUA.AUS. We’d be glad to assist you further and help make the experience smoother. Please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can support you directly. ^Juvy LG