Customer Ratings & Reviews
- Model:
- 49LJ550M
- |
- SKU:
- 5803100
Customer reviews
Rating 4.6 out of 5 stars with 1182 reviews
(1,182 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the incredible picture quality and easy setup process of the 49" Class - LED - LJ550M Series - 1080p - Smart - HDTV. Many users express their satisfaction with the TV's affordability and smart features. However, some users have concerns about the remote control's frequency, connectivity issues, brightness levels, and limited app availability.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Basic TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a a second TV for a bedroom. It is fine. I would use this only as an extra set
I would recommend this to a friendRated 3 out of 5 stars
Great for a guest room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality isn’t what I had hoped it would be. My Samsung and Vizio are way better
No, I would not recommend this to a friendRated 3 out of 5 stars
Not what I expectated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price but the screen shows pretty dark. I feel som type of way about that
No, I would not recommend this to a friendRated 3 out of 5 stars
HBO
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no HBO app available for installing on this device!
I would recommend this to a friendRated 3 out of 5 stars
Good product for great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great visual and audio effects....would purchase many times over again
I would recommend this to a friendRated 3 out of 5 stars
Good size for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s has a ok picture and it’s a smart tv but it does run a bit slow
No, I would not recommend this to a friendRated 3 out of 5 stars
So so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for very guid deal , love the 3D experience but a moody product
I would recommend this to a friendRated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would probably go with a different brand next time I buy
I would recommend this to a friendRated 3 out of 5 stars
A good tv for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the tv is meeting my expectations for the price I paid.
I would recommend this to a friendRated 3 out of 5 stars
Very satisfied with store personnel. Happy with m
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with my purchase. Happy with store employees.
I would recommend this to a friendRated 3 out of 5 stars
Poor stand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After screwing in the stand it is flimsy and loose
No, I would not recommend this to a friendRated 3 out of 5 stars
ok tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the best tv but for the price it's fine tv.
I would recommend this to a friendRated 2 out of 5 stars
Cheap Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased TV for kids' play room. TV is very light and easy to set up with one person. TV stands are made of very cheap plastic. TV wobbles with slightest movement. Can not put in kids' room, too dangerous. TV is sitting on floor in office, not being used.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for the feedback. We have filed a complaint on your behalf, regarding the TV stands, to let our R&D team know your dissatisfaction with our TV. We appreciate you taking the time to let us know what is going on so we can improve. ^CP
Rated 2 out of 5 stars
Great at first
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv for a while and the wifi connection goes in and out constantly. Sometimes the wifi doesn't even turn on. Finally decided to hardwire the internet connection which is what I was trying to avoid.
No, I would not recommend this to a friendRated 2 out of 5 stars
Worse tv ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv started acting up blocking internet had to reset to manufacture settings never will I purchase other tv they would not help because the warranty was over not even a year old
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's unfortunate to know the television isn't preforming the way it should after purchase. For it to experience a malfunction such as it blocking the internet. Yikes! I do appreciate the review given to alert us on this issue. If you would like additional support on this matter reach out via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS
Rated 1 out of 5 stars
LG is Good but this Is Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG makes some of the best TVs on the market today. So I decided to purchase a low end TV for the kid's room. This TV has difficulty connecting and staying connected to Wifi. The picture is absolutely horrible...even for 1080p and the inputs are few and difficult to program. The tv case is low quality and looks like cheap plastic. The screen is difficult to clean. "This is not the TV you are looking for...". You can do better than this terrible product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having trouble connecting your TV to your wireless router. You can troubleshoot this from the following help article: https://www.lg.com/us/support/product-help/CT10000018-1426626051711-network-connection-issues To get the best picture quality out of your TV, check out our help library and follow the troubleshooting found in this article: http://www.lg.com/us/support/product-help/CT10000018-20150350133130-poor-picture-quality ^CP
Rated 2 out of 5 stars
Tv is fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t being trustful, share info which was wrong and instead of saying he screwed up. He called another guy in who told us a lie.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. The picture is excellent. Good sound.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi Susie! Thank you so much for your gracious words and we are happy you like the LJ550M. We are sad to see you gave it such low marks for such great comments. If this was in error, we would love to see that overall 1 star upgraded. If you are in need of any assistance, please reach out to our specialist at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Rated 2 out of 5 stars
Already broken
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv 2 years ago and the hdmi outputs have already broken. Very disappointed
No, I would not recommend this to a friendRated 2 out of 5 stars
It what I expected. Not a clear picture blurry.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It what I expected. Not a clear picture blurry. Sound quality was poor as well
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to leave a review for your TV. You can view our help library article here http://www.lg.com/us/support/product-help/CT10000018-20150350133130-poor-picture-quality to get the most out of your picture quality and to optimize it according to what you are viewing. If you ever have any questions please don't hesitate to reach out to our support team on Twitter via @LGUSSupport or on facebook at www.facebook.com/LGUSA ^CP

















