Customer Ratings & Reviews
- Model:
- 49LJ550M
- SKU:
- 5803100
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the incredible picture quality and easy setup process of the 49" Class - LED - LJ550M Series - 1080p - Smart - HDTV. Many users express their satisfaction with the TV's affordability and smart features. However, some users have concerns about the remote control's frequency, connectivity issues, brightness levels, and limited app availability.
This summary was generated by AI based on customer reviews.
DISAPPOINTING
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This SmartTV is dumb. It doesn't support the HBOGO, WatchESPN, or TNT apps (for example). If you want to cut the cord -- this is NOT THE TV TO BUY.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize we do not currently have those apps at this time however those are great suggestions that we will forward to our R&D team to look into. If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on facebook at www.facebook.com/LGUSA and our specialists will be happy to look into it. ^CP
Wifi disconnects
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically unusable for streaming content. Constantly drops connection to wifi...has to be restarted and password rentered daily.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having issues staying connected to your TV. You can troubleshoot issues with WiFi from the following help article: https://www.lg.com/us/support/product-help/CT10000018-1426626051711-network-connection-issues If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP