Customer Ratings & Reviews
- Model:
- 49LK5700PUA
- |
- SKU:
- 6265511
Customer reviews
Rating 4.6 out of 5 stars with 399 reviews
(399 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 49" Class LED LK5700 Series 1080p Smart HDTV as a great product with an excellent price. They rave about the picture quality, calling it high rate. The TV is also easy to set up and comes with the bonus of being a smart TV. The only complaint mentioned is with the stand.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit had power issues. Turning on/off on its own. Quoted 150 to just look at it. A piece of junk!
No, I would not recommend this to a friendRated 2 out of 5 stars
Picture is not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this LG TV due to bad picture quality. I bought a Samsung instead.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Drew, sorry to hear that you were not satisfied with the television! If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
- Pros mentioned:Picture quality, Smart tv
Rated 5 out of 5 stars
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this television six months ago and I have been pleased since day one. I would recommend this TV to anyone looking for a midsized TV with multimedia capabilities that is reasonably priced. The 49” is small enough that it does not take up too much space on a stand or when mounted on a wall, but also big enough that is easy to view from across an average sized family room or bedroom. There are several features that I think make this product a 5/5. (1) The quality of the picture is great. When accessing HD compatible networks, the colors are very vibrant and clarity is extraordinary. I enjoy renting Blu-Ray movies and watching them on my LG TV to get the best picture. (2) Because it is a Smart TV it has built in wifi compatibility and a smart hub that can download all of your favorite apps, such as Netflix, Hulu, YouTube, and Amazon. My favorite app to use is Netflix. The remote that the television comes with makes it easy to quickly access Netflix, or any of your favorite apps. The home button will bring up your apps at the bottom of the screen for a quick-click to your viewing pleasure. (3) The sound quality is great, also. The sound is so good that you can turn the volume all the way up without any distortion and without being painfully loud. I like to enhance my sound by using a 5.0 ch surround-sound system. The surround sound compatibility of the TV makes it feel that you’re fully immersed in your movie or show. The price is fantastic for the quality of TV you get. LG is a reliable brand that will last. I found the best place for my HDTV was on a TV stand in my bedroom. I hope that if you take my recommendation, you will be as satisfied as I am.
I would recommend this to a friend Rated 2 out of 5 stars
Returned to store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to store, Reviewing because of constant email asking for review.
I would recommend this to a friendRated 1 out of 5 stars
Issues with WiFi out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could say picture was good but out of the box it kept dropping my WiFi. I googled it and it seemed to be a common issue with LG. I called LG support and after two hours they agreed to send a tech out...in a week. Forget that! Returned it and bought something else
No, I would not recommend this to a friendRated 1 out of 5 stars
Drops the wifi signal constantly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television is terrible. When it works it is great but we spend as much time trying to re-connect it to our wifi as we do watching it. It is very frustrating. I would not recommend this product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see that you've run into this! Please head to All Settings > General > and make sure that Quick Start+ is set to Off, then restart the TV and try to reconnect to your wireless network. If you need further assistance, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat:  https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger:  https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Rated 1 out of 5 stars
Not user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.once The App is uploaded you then find out that you can not utilize it, for one of several reasons!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your TV or any of its features, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
- Pros mentioned:Picture qualityCons mentioned:Stand stability
Rated 4 out of 5 stars
Great TV with one major flaw
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my new LG. Great picture, easy setup. But the cheap plastic legs that came with it were unacceptable. Bought some a solid steel stand on Amazon for under $29 and now there is no wobble or leaning forward like with the original LG legs.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Stand stability
Rated 4 out of 5 stars
very nice picture and audio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this set is fantastic. Very nice contrast and natural colors. I found it to be the right size for the bedroom as the old set died. The stand was unstable and the wifi constantly dropped. I Put it on a wall mount and ran a Cat 5. Its perfect now.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Superb LED HDTV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV because of the size, brand, and price. I don't do apps or Wi-Fi, so the "smart" aspect is pretty much lost on me. The sound is really good - better than my last 2 TVs - although I listen via a bookshelf stereo, not the TV. I had an awful time trying to get the picture just the way I like it, then I tried Game Mode which is stunning and vibrant! I love this TV and wholeheartedly recommend it to anyone and everyone!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has a good picture, always have been happy with LG tvs. Got it on sale and works good. Works great with my LG soundbar.
I would recommend this to a friend Rated 3 out of 5 stars
WiFi problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this yesterday and set it up immediately. Connected to WiFi last night with no problems. Today it keeps kicking me off. This is pretty annoying. Love all the apps and the great price but WiFi is a problem. Made sure to see if the problem was on my end but my tv upstairs had no WiFi problem.
No, I would not recommend this to a friendRated 4 out of 5 stars
Nice TV with one issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only issue with this TV is the fact that it doesn't stay connected to my internet. It's such a hassle to keep unplugging the tv and the modem. Waiting for 30 seconds reconnecting only to have it not be connected. I chose this TV because I didn't want to have to use my ROKU anymore. Now with this TV, I cannot use my ROKU. I just want it to work corrected with my apps.
No, I would not recommend this to a friendRated 3 out of 5 stars
WiFi Connection Unstable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first time buying a Smart TV and I will say, I was super excited with all of the things I can do with it. Unfortuntely the excitement changed once I began having issues with the TV connecting to my WiFi. It is beyond annoying having to manually connect to it multiple times a day because it cannot stay connected. Sometimes, it won't even connect. If I did not have cable, I would be highly disappointed because I would not be able to watch it. There's also several updates that are needed. It seems like there's a new update every time I turn it on.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. I hate to hear that you are having issues with your television connecting to the WiFi. I can understand how inconvenient this may be for you. I would love to help out, if there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Rated 3 out of 5 stars
Ok TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is pretty clear and comparing this to my other 2 televisions, OLED & QLED sets, the clearity on this LG LK5700 is okay for one of my guest bedrooms. I wish it was a 4K TV with built in ROKU, so I could cut the cord in this bedroom. I'm big on picture quality, but grading on a scale 1-10, I'm giving it a 6. If this wasn't a anniversary gift from my employer, I would trade it to the next level up LG. I love LG TV sets, but must say, I would pass on this TV, only because it's not a 4K. Other than that, I have not had any issues after 5 days of viewing.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I would definatley buy again..!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Awesome tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for its value, and it’s exactly what I was looking for. Absolutely no problems whatsoever!
I would recommend this to a friend- Cons mentioned:Stand stability
Rated 1 out of 5 stars
Defective, Cheap Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could rate it with zero stars, I would. I have had this cheap TV less than a month and it cuts out by turning itself off in the middle of viewing a program. The stand is also very cheap and wobbly. Avoid this TV at all costs.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is not what we expect from our TV's. We would be happy to look into the power issue you are experiencing as well as the stand. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Rated 2 out of 5 stars
LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received the TV yesterday can't use the HD on this set the picture jumps & blacks out. I'm so disappointed. 2nd TV with Best Buy that doesn't work
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport, on Facebook  https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-243-0000 so we can get more info and see what we can do. ^KH









