Customer Ratings & Reviews

My TV cannot connect to WIFI now. I only used it less than one year. The LG company doesn't provide any warranty for this TV. It is so disappointed. Actually, I still have some problems with my LG laptop. I was a fan for this brand, but, I do not want to buy anything from this brand now. It will waste your money!!!!

I had this TV for two weeks when it wouldn’t connect to the Internet so I returned it

This television is ok, but it looks more like standard high def than 4k.

Disappointed with picture quality; returned TV, changed to Vizio

You have to go through a lot just to get to Netflix.

But my packet the tv screen came totally broke disappoint

This lg tv has been a nightmare since I purchased in November of 2017...No matter how many times you switch the HDMI cables or change them with new ones or reset the tv..you will have SIGNAL DROP OR NO CONNECTION..SO ANNOYING..SHOULD HAVE STUCK TO MY PANASONIC.

I ordered this online on Black Friday. It was delivered in good shape, and worked out of the box. Took awhile to figure out how to set everything up, but not too long. You can search for online instructions, or use the user guides on the TV itself. I love its energy star rating! The color was excellent. So we didn't adjust that. Absolutely love that we can watch Netflix and Amazon shows without hooking up the laptop. You just enter your username and password once. I was hesitant to order a WebOS TV over a traditional one, but I'm so glad I did. We even receive over-the-air channels after running the auto setup, as well as our cable. There are numerous features we have not even tried yet. And there are more TV application options than we'll ever use. The only con is that we have to use two remotes now for cable TV. It's pretty common in most households, I think. One for our cable service and the LG one for sound and muting. It's understandable that you would need the LG remote, however, to use all of the Smart TV's features. If we're not using cable, we don't have to touch its remote. Overall, it's a joy to have this TV. We didn't know what we were missing when we didn't have a Smart TV. We used an HDMI cable or Google Chromecast to connect our laptop to the TV. That works just fine. But if you can afford it, going to a Smart TV is easier and spoils you a little bit.

This item had to be returned within a month of purchase as the screen had discoloration and wavy lines. Disappointing as have had no other issues with LG Tvs

The tv picture is great.....but the tv did not come with a power cord, remote or base. Contacted the store and they were not helpful and said they could not assist me.

Poor picture quality a lot of blurring After two weeks Netflix quit working returned it to the store

Each time I turned on the TV it did not work, Not sure why. Spent 3 hours on the phone to get the TV to work. When I turned it on the next morning it did not work.

I bought this tv and got it all set up and was told it goes with everything. I have Direct TV Now and it does NOT work with direct tv now. So disappointed!!!

Tv wouldn’t come on, rep warned me not to purchase tv’s during certain timeframes due to poor quality.

TV came in completely busted and took 3 hours to end up getting someone on the phone to resend another tv. That is unacceptable.

Got this for a present for my son. He has been using it to play the PS4. It keeps shutting down and restarting. Returning it.

Problems with it not connecting to the wifi after the first year of purchase.

When I got home and took the tv out of the box it was broken, like as if it was hit with a baseball bat.

1st TV received - damaged 2nd TV received - damaged They want to send #3? I don't think so!!

Returned for refund. HDMI connections were dead per Direct TV technician visit.