Customer Ratings & Reviews
- Model:
- S70TR
- SKU:
- 6578017
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 5.1.1-Channel S70TR Home Theater Soundbar's solid sound quality, simple setup, and user-friendliness. The bass performance is also a highlight for many. However, some customers have reported occasional connectivity issues and concerns about the base volume being too high.
This summary was generated by AI based on customer reviews.
Sold a lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as open box item but said excellent condition. Never worked right with my LG G4 TV. Terrible muffled sound. My son who’s a Sound Techy said I was sold a defective product. Best Buy says I’m past the return period and no help with warranty info. Very frustrating!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thank you for sharing your experience with the LG Soundbar (S70TR) model. We appreciate your feedback and understand how important it is for your audio setup to deliver clear, immersive sound, especially when paired with an LG TV.
If you're experiencing muffled sound, one helpful step is to check the Sound Out settings on your LG G4 TV. Go to Settings > All Settings > Sound > Sound Out, and make sure it's set to HDMI ARC or Optical, depending on your connection type. Also, confirm that Sound Mode is set to Standard or Clear Voice to avoid heavy processing that can distort clarity. You can find more setup tips here: https://www.youtube.com/watch?v=oBlEC8u1glQ. If you’d like help confirming warranty coverage or exploring service options, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help in any way we can. ^Juvy
LG STR70S Sound Bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has a high end tinny sound that isn't fixable. Would not recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kathleen. Thank you for your feedback on the LG Soundbar (S70TR). We recognize the importance of sound quality. If you're facing a high-pitched audio issue, try these adjustments: Change to “Cinema” or “Bass Blast” mode for better sound, and use the LG Sound Bar app to tweak the equalizer by increasing bass and lowering treble. Also, check your audio source, as issues might arise from the connected device or streaming quality. For more tips, visit: https://www.lg.com/us/support/product/lg-S70TR.AUSALLK. If you need further help, email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to assist. ^Juvy
Still evaluating.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're having some trouble with this product so far. May need to return it.
No, I would not recommend this to a friendBuyer beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving it one star. I’ve been having issues with the subwoofer. I have never gotten close to max volume and I can hear a rattle at certain bass frequencies. Not sure if it’s a voltage issue, interference from WiFi or something broken. I’ve only had it one month. What a waste of money.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lee. Thank you for sharing your experience with the LG Soundbar (S70TR) model. We understand how important it is for your subwoofer to deliver clean, distortion-free bass, and we appreciate your detailed feedback. If you're hearing a rattle at certain bass frequencies, we recommend checking that the subwoofer is placed on a flat, stable surface and that no objects are touching or leaning against it. Also, try lowering the bass level in the soundbar’s audio settings to see if the issue persists at reduced output. You can find more setup and troubleshooting tips here: https://www.lg.com/us/support/product/lg-S70TR.AUSALLK. If you'd like us to take a closer look or assist further, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
- Cons mentioned:Connectivity
do better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when i bought it i plugged everything in and it worked fine for the night the next day I turned it on and and the sound bar was not connecting to anything no matter what I tried super dissapointing
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ermal. Thank you for sharing your experience with us. We understand your concern about the LG Soundbar (S70TR) model not connecting properly, especially after it worked fine initially. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. Let's try a quick troubleshooting step that might help resolve the issue.
Please try resetting your soundbar by pressing and holding the "Bluetooth" button on the remote for 10 seconds. This should clear any Bluetooth connection errors. After resetting, attempt to reconnect your device. For more help, you may visit https://www.lg.com/us/support/help-library/lg-sound-bar-troubleshooting-bluetooth-not-connecting--20153197795421.
If this doesn’t resolve the issue, please send us a private message on social media @LGUSSupport with your details, and our team will gladly assist you further. We appreciate your patience as we work to find a solution. ^Juvy
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s decent at best. The sub is very subtle even on high. Not super impressed.
I would recommend this to a friendnot what we thought
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.started cackling and now do not hear back speakers at all. Returning... the wiring is so small
No, I would not recommend this to a friendNo Alexa
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed you play Alexa music through the system
No, I would not recommend this to a friendGet a knowledgeable technician
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar turns off randomly.Not happy with installation
No, I would not recommend this to a friendExtremely unimpressive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is nice, but bass from the subwoofer is almost non-existent. For a $400 soundbar, I expected much better. My old Vizio soundbar from 7+ years ago sounds better than this.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Aaron. Thank you for sharing your feedback on the LG Soundbar (S70TR) model. We understand how disappointing it can be when the subwoofer doesn't meet your expectations, especially with a higher-end model. We strive to provide high-quality products that exceed our customer's needs. Here are a few steps to enhance the bass performance of your soundbar: Check the soundbar's audio settings and increase the bass level. Place the subwoofer in different locations within the room to find the best position for optimal bass response. For additional help, visit https://www.lg.com/us/support/help-library/lg-sound-bar-why-isnt-my-subwoofer-connect-to-my-lg-sound-bar--1422391675816. If you need further assistance, please reach out to us on social media @LGUSSupport. We're here to help you explore additional solutions and ensure your soundbar performs to your satisfaction. ^Juvy
TOTAL DISAPPOINTMENT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was informed by the salesman that 4 sets of these speakers were in stock. I ordered them with a 65" OLED TV. I received the tv and was told there were no speakers available and would have to wait. After a week of waiting, they still had no idea on delivery of these speakers. I canceled my entire order. What a disappointment. When I spoke with the service manager, she offered nothing but attitude and negative remarks. She never attempted to even salvage the sale. I really don't believe she comprehends the magnitude of her position.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Pabs. Thanks for sharing your feedback with us. We understand your concern about your experience with the speakers and the service you received on your LG Soundbar (S70TR) model. We strive to provide exceptional services and ensure our customers are well informed and supported throughout their purchase journey. If you’d like to share your feedback directly with the right team, you may contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If you need any assistance with further actions feel free to reach out to us through private message @LGUSSupport. We’d love to help. ^Juvy
Won’t buy LG again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had nothing but trouble with this sound bar after the 14 return window was over. We contacted LG many times and their only response was for us to pack it up, ship it to them, and we would have to wait until they repaired it. And we have no soundbar while we wait. So I will never buy another LG product again. They are awful to deal with and don’t care about their customers.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Artkids. Thank you for sharing your experience with your LG Home Theater Soundbar (model S70TR). We understand your inquiry regarding the challenges you’ve faced after the return window and the repair process. To help, please ensure the soundbar firmware is up to date and verify all connections are secure, including the wireless subwoofer and rear speakers. If you have already tried these steps or need further assistance, please send us a private message on Social Media @LGUSSupport so our team can review your case in detail and explore possible solutions to help restore your soundbar’s performance.
https://www.bestbuy.com/site/lg-5-1-1-channel-s70tr-home-theater-soundbar-with-wireless-subwoofer-and-rear-speakers-dolby-atmos-wow-orchestra-black/6578017.p?skuId=6578017
We appreciate your patience and want to work with you toward a positive resolution. —Renzo
Don't waste your time and money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surround sound drops out after only months of operation/does not have Bluetooth block
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brian. Thank you for reaching out about your LG Soundbar (S70TR) model. We understand the importance of having your surround sound system perform consistently, especially when it comes to stable audio output and Bluetooth functionality. As an overview step, you may try resetting the soundbar by unplugging it for a few minutes and reconnecting it, then re‑pairing your Bluetooth device to refresh the connection and audio routing. For more guidance, visit https://www.lg.com/us/support/help-library/audio-cutting-out--20154860345938. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
LG S70TR Soundbar — poor raspy treble
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to pair with an LG OLED evo 65" TV. The overall sound experience from this soundbar is pretty subpar. The treble and voice are quite raspy and scratchy sounding. It includes several "bells and whistles" type features, but none can compensate for the overall disappointing sound. There are multiple sound modes as well as some limited custom settings. Overall it is a poor sound experience, especially at this price point. LG support was not very helpful in troubleshooting. I would recommend looking at other soundbar options.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Doug. Thank you for sharing your experience with the LG Soundbar (S70TR) model. We appreciate your feedback and understand that the sound quality hasn’t met your expectations, particularly when paired with your LG OLED Evo 65" TV. We strive to provide reliable, high-quality products exceeding our customer's needs. To enhance the sound experience, we recommend checking the sound modes and adjusting the equalizer settings on the soundbar. Sometimes, fine-tuning these settings can significantly improve clarity and reduce any raspy or scratchy sounds. Additionally, ensure the soundbar is placed in an optimal location for audio output. You may visit this link for additional help: https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-reset--20153193962273. We’re committed to helping you get the best out of your soundbar. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further with troubleshooting and support. Your satisfaction is important to us. ^Juvy
Nothing but problems! Device simply does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still does not work properly! Have to unplug and replug both bass and mid range every use. Finally just unplugged and use TV sound.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Steve. Thanks for sharing your experience with the LG Soundbar (S70TR). We appreciate the details about unplugging and reconnecting the bass and mid-range units. A helpful step is to reset and re-pair the wireless subwoofer and rear speakers by holding the Pairing button on the subwoofer until the LED blinks, then using the soundbar’s remote to pair. This refreshes the connection without unplugging. Also, ensure the soundbar’s firmware is updated for better wireless stability. More guidance can be found here: https://www.lg.com/us/support/help-library/lg-sound-bar-troubleshooting-no-audio-from-external-sound-system--1422464978777. If the issue persists, email us at lgdigitalcare@lg.sprinklrsupport.com for further assistance. We're here to help. ^Juvy
Terrible speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rear speakers are extremely low , I’m not sure if this was due to open box or what but bb won’t let me exchange or return
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, RickyK. We understand that you are experiencing issues with the volume of the rear speakers on your S70TR Home Theater Soundbar, and we understand your disappointment, especially since you are unable to exchange the unit.
We'd like to help you troubleshoot the low volume issue, as the rear speaker levels are often adjustable and may just need to be increased in the settings.
The most effective way to adjust the individual speaker levels on this soundbar is typically through the companion application:
Use the LG Soundbar App (or LG ThinQ App): Download the LG Soundbar App (or LG ThinQ App) to your smartphone. Once connected, the app provides detailed settings where you can manually adjust the volume (decibel level) for the Rear Speakers specifically, as well as the subwoofer and center channel. Try increasing the rear speaker level to see if that resolves the issue.
Additionally, please check the following:
Audio Source: Ensure you are playing content that has a true surround sound track (like a Dolby Atmos or 5.1 movie/show). If the content is simple 2-channel stereo, the rear speakers will often be much quieter or silent, as they are only producing ambient/surround effects.
Surround Sound Setting: Look in your soundbar's settings (either via the remote's function/settings menu or the app) to ensure the Surround Sound setting is enabled, as this helps to upmix stereo content and ensures the rear speakers are active.
https://www.bestbuy.com/product/lg-5-1-1-channel-s70tr-home-theater-soundbar-with-wireless-subwoofer-and-rear-speakers-dolby-atmos-wow-orchestra-black/JJ8VPZQWVT
For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
Far from "excellent condition"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box "excellent condition" product arrived damaged and missing 3 of the 4 speakers. Only damaged subwoofer was present along with remote and cables. Quality control was non existent as even the box was severely damaged and hastily put together
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Rajiv. Thank you for sharing your feedback with us. We get how you feel about your LG Soundbar (S70TR) and the missing parts. Our aim is to offer reliable, top-notch products and great service to make sure everything goes smoothly for you.
When you get a product, especially if it’s an open-box item, it’s a good idea to check the packaging and contents right away to make sure everything is there and in good shape, just like the product description says. If you haven’t done so yet, it might be helpful to reach out to Best Buy customer service at 888-237-8289 to talk about your concerns and see how they can help.
If you need more help, feel free to send us a private message on social media @LGUSSupport. Our team would be more than happy to chat and find some solutions together. ^Juvy
LG Sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it because it wouldn't fit under the TV. Can't comment on the sound or ease of hookup to the TV.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, James. Thanks for sharing your experience with the S70TR soundbar. While this unit is designed with a slim and compact profile to nest neatly beneath many LG TVs—especially the QNED series—it’s always a good idea to check the specific dimensions of your TV stand and clearance before setup.
If you're still considering a soundbar solution, LG offers a variety of models with different form factors that may better suit your space. We’d be happy to help you find one that fits your setup perfectly. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will assist you directly.
—Charles
Terrible customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar may be ok, if I ever get mounted. It comes with brackets, but no mounting screws. (Intentionally) Then it doesn’t include what size screws are needed to complete installation. I’ve been on chat and now phone with someone I can’t understand for last 45 minutes. Being transferred to 4 th agent now.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bryan. Thank you for sharing your experience with us. We understand your concern about facing delays with mounting your LG Soundbar (S70TR) model, due to missing information. We strive to provide exceptional customer service and ensure our customers are well informed and supported throughout their purchase journey. While this unit is designed to deliver premium audio quality, we want to make sure you're set up successfully.
For mounting this unit, you’ll need screws that are compatible with the provided brackets. Typically, M4 screws work with our soundbars, but we recommend checking your wall mount's specific requirements or referring to the owner's manual. You can also contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
Please send us a private message on social media @LGUSSupport with your details, and we’ll guide you through the installation process or assist further with the mounting concerns. We're here to help and appreciate your patience as we work towards a resolution. ^Juvy
Subweffer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not care for this one, sound is not that different than the tv sound
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi. Wango. Thank you for sharing your feedback with us. We understand your concern about the LG Soundbar (S70TR) model not providing a significantly better sound experience compared to your TV's built-in speakers. We strive to provide high-quality products that exceed our customer's needs and expectations.
As a first step, we recommend adjusting the sound settings on both the soundbar and your TV to ensure they are optimized for the best performance. You might also want to check the connection type (HDMI, optical, etc.) to ensure it’s delivering the best audio signal. For additional help, you may visit https://www.youtube.com/watch?v=9WeVBj1-77Y.
If you'd like more assistance in optimizing the sound or if the issue persists, please send us a private message on social media @LGUSSupport, and our team will be happy to guide you through further troubleshooting or explore potential solutions.
We appreciate your feedback and are here to help ensure you get the most out of your LG products. ^Juvy