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Customer Ratings & Reviews

Your price for this item is $549.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.1 out of 5 stars with 278 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional sound quality and immersive Dolby Atmos experience of the 5.1.2-Channel Hi-Res Audio Sound Bar. Many users are impressed with its overall value and user-friendly setup process. While some users wish for stronger bass performance, most agree that the sound bar delivers an excellent audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 278 reviews
  • Rated 4 out of 5 stars

    Good sound bar with dolby atoms...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing is that i can't connect to wifi....thru my phone app... For some reason i tired everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was time to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already sk8y so it was right yo pair my OLED C8 65 with the best LG has to offer , the SK10y.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar is great. Wish it had more modes and sound presets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh, Expected More...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the price point, I expected to be blown away. Instead, I am disappointed. The Dolby Atmos is mediocre at best, and keeps switching the Atmos on and off for no reason. Sound quality and stereo imaging are poor and I find myself having to constantly adjust the speaker volume settings. Not worth the money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Bad sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for a week and the sound would go sorta distorted like the bass was gone and only had treble , even when it was sounding the way it should it lacked the bass needed for movies or gaming.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that you are experiencing so many issues with your soundbar. I appreciate your feedback. I would love to take a look into your case to see if we can help you find a solution. If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH LG

  • Rated 4 out of 5 stars

    Great sound at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did not get settings rite. One reason I wanted Geek Squad to do the set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound, once u sync it to your phone it’s works and sounds great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar sounds really good, would prefer to have dialogue enhancing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar for small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is great for a smaller room. I would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good soundbar

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good soundbar if you don't have surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it’s extra wide and stretches the length of my 65 inch LG television. Very wide sound stage and sounds really good when paired with LG rear surround speaker kit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good sound syatem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound. Inlove it and my friends love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exiting sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds realy good no buyers remorse. Happy and love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TL;DR: Do not be tempted to buy this soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just finished a few weeks of giving this sound bar a god's honest chance, but it is just too much of a let down. I purchased this based off the LG SJ9 sound bar we had previously purchased, which we were super pleased with in our media room which led me to purchase this one when it showed up on sale. I will be returning it this week. My review will be short and brief, as if you look through other's reviews you will begin to see a trend of things mentioned: 1) Yes, the sound quality is really disappointing. The mid channel is extremely quiet and no amount of firmware updates and tweaks really help that. Nearly anything you watch will see the vocals and speech drowned out by music or anything going on in the background of an action packed scene. 2) The subwoofer will regularly disconnect while watching something. The sub connects to the soundbar via wifi and no amount of tweaking nearby wi-fi channels on your network will help it. I originally had the soundbar situated the same as a older Vizio one it was replacing: soundbar on the console the TV was mounted above, subwoofer plugged in near the couch. When that presented frequent disconnects, I did some research and moved it closer to the soundbar, so only a foot away next to the console table - but very little improvement. I have a couple of access points in the ceiling of our home with enterprise level visibility into the configuration, so I was easily able to do a site survey and ensure no channel collision or overlap with the sub. No dice. So you are left with a sub that will periodically disconnect while watching or listening to media, leaving you without bass and hollow sound. 3) The sound is just...not great. As mentioned above, the LG SJ9 soundbar we purchased previously sounds great, giving us a tremendous experience for a sound bar. So this more powerful, well engineered sound bar by the same company should sound better yes? Dead wrong. The sound is just...hollow, muted in some audio and of poor quality. No amount of tweaking levels or playing with the various pre configured modes helps it, it just does not sound great. Minor quibble, the LG apps used to manage these soundbars are just...crap. The SJ9 had its down app, and rather than make that the app for LG sound bars, there is another random app. All are poorly designed. Get it together LG. Overall I was just tremendously disappointed. Looking at the build quality and design of this sound bar, you expect something premium and you just won't end up getting it. Now to pack this behemoth up to get it back to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great soundbar to add to any home sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this sound bar for my home multimedia system. It worked great right out of the box. It's length is 65 inches and matches best with a 65 inch flat panel TV screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a sound bar and subwoofer then this is the perfect one. When we put on a movie it felt like we were in a theater. So much bass it felt amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need for any oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any LG TVs are any lg oled TVs The sound bar is a must need. Great sound as well as really loud bass for all your needs like gaming or watching movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to add the sound bar at the last minute and glad we did. It has enhanced our viewing experience with very clean and clear sound regardless of the volume.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Bass suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire system it’s not loud enough, not worth the price $800... bass needs major improvement

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear the SK10Y did not meet your expectations. The SK10Y is a 5.1.2 Channel unit. It has 2 upfiring speakers. With Dolby Atmos®, the action can move anywhere in three-dimensional space, including above the listener for the ultimate in surround audio. If you're in need of some guidance with using your soundbar, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rated 5 out of 5 stars

    Premium Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio quality. You definitely get that theater like “boom” from the subwoofer. Very big sound bar

    I would recommend this to a friend