Customer Ratings & Reviews
- Model:
- S75QR
- SKU:
- 6498853
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, ease of use, and bass of this 5.1.2 channel soundbar. Many appreciate the Dolby Atmos and DTS:X support, as well as the relatively easy setup. However, some users mention connectivity problems and find the rear speakers to be a weak point. The price and compatibility with certain TVs are also frequently cited as positive aspects.
This summary was generated by AI based on customer reviews.
Surround sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up had mounting brackets. But came with no optic cable
I would recommend this to a friend- Cons mentioned:Connectivity
Id give it a zero
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest waste of money. Connectivity is absolutely atrocious. I thought maybe ut was my tv ive tried several other tv’s, hdmis, etc and it is constantly having issues. The blue tooth satellite speakers almost never work. When it works its great but it simply never works. Do not no matter how cheap it is buy this sound bar!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about your LG Soundbar (S75QR) model, isn’t delivering the performance you expect, especially when it comes to connectivity and Bluetooth issues. We strive to provide high-quality products that exceed our customer's needs. Let’s start with a few troubleshooting steps to help with the Bluetooth connectivity: Ensure the soundbar and satellite speakers are within close range of your TV and the Bluetooth signal isn’t being interfered with by other devices. Try resetting the soundbar and pairing the Bluetooth speakers again. If possible, check for any available firmware updates for your soundbar through the LG Soundbar app or your TV settings, as this can sometimes resolve connectivity issues. For guidance, visit https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-update-the-software--1428604854142.
If the issue persists, please send us a private message on social media @LGUSSupport, and we’ll be happy to assist you further with advanced troubleshooting or explore other solutions. ^Juvy
Decent but not great.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Id look elsewhere if you are buying this for dolby atmos. This would be great for a small room I'll probably end up donating this to a family member and buying something better. Don't look at the 5 star reviews because once you buy this you will be just as disappointed as I was.
No, I would not recommend this to a friendNice Speakers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So good I just wish it was a little louder but it does the job
I would recommend this to a friendIts a great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product it just great i couldnt ask for a better sound bar i would definitely would buy this again
I would recommend this to a friend- Pros mentioned:Bass
So Disappointing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible. Dont fall for the price reduction. It is disappointing. It sounds better than the tv speaker but just barely. There is very little adjustments that can be made other than selecting from the pre loaded options. The EQ is basically treble and bass. Good luck. I should have returned it and I didnt. I have a $19 ancient Vizio soundbar that has better bass. That's not a typo, $19. My Ancient Sony amp and 2 speakers absolutely blows this garbage away.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Channel Sound bar. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
- Pros mentioned:Sound quality
Not very Bluetooth friendly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good. Easy to set up but the Bluetooth is not reliable . Constantly need to restart to factory settings
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dave. Thank you for sharing your experience with the LG Soundbar (S75QR) model. We’re glad to hear that you found it easy to set up, but we understand your concern about dealing with unreliable Bluetooth connectivity. We strive to provide high-quality products and ensure a smooth and seamless experience. For help, ensure that your soundbar's firmware is up to date. Check for updates in the soundbar's settings menu or visit the LG support website for the latest firmware version.If you're frequently needing to restart to factory settings, try performing a Bluetooth reset instead. Unpair your devices, then pair them again. For additional help, visit https://www.lg.com/us/support/help-library/lg-sound-bar-troubleshooting-bluetooth-not-connecting--20153197795421. For further assistance, please reach out to us on social media @LGUSSupport. We're here to support you and will work to find a solution to your Bluetooth connectivity problems. ^Juvy
christmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, easy to set up! was the perfect Christmas gift :)
I would recommend this to a friend- Cons mentioned:Rear speakers
Very disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with the sound of this system. The bass is shallow, and I've been trying to get the rear speakers to work for the last two days, and there is still no sound, although the green light indicates that there are connected to the subwoofer. In settings, the sound bar hasn't recognized the rear speakers. I will have to return this. Systems much cheaper than this can work out of the box, so I wonder why this cannot.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
- Cons mentioned:Connectivity
The remote control was missing.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bar itself was acting weird for the first month and a half. Disconnecting, freezing etc. After a while it's been working fine. But they didn't gave me the remote control that was supposed to come with the bar.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello there! We regret that the remote was missing from your LG Channel Soundbar. You can find a replacement remote at this link: https://lgparts.com/products/akb76038001. For any additional inquiries, please reach out to our LG Social Media team on either Facebook or Twitter with the hashtag @LGUSSupport and include the model and serial numbers of the soundbar. We're here to assist you! ~Rita
Smooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar sounds really good. I would purchase this item again.
I would recommend this to a friendA Big Sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this. MUCH more than I needed for my small den
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, wonderful, amazing, The best purchase I could make.
I would recommend this to a friendSpeakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great sound leveling for commercials could be better
I would recommend this to a friendMejor sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.El sonido es espectacular recomendado a ojo cerrado el mejor
I would recommend this to a friendPelon
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter she's very happy with it with the sound and everything
I would recommend this to a friendSurrounded sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, definitely would buy again…………………..
I would recommend this to a friendDon Walter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech was very proffesional and kind, He took his time and got it right, However the LG 5.12 was NOT as good as I expectedLow power rande from all speakers. I returned the item for the more powerful LG (.12
No, I would not recommend this to a friendNavisoto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Perfectly for my room And Tv And Sounds Good
I would recommend this to a friendGood but not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased & returned them within 3 days. Just not loud enough & lacking on bass.
No, I would not recommend this to a friend