Customer Ratings & Reviews
- Model:
- S75QR
- SKU:
- 6498853
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, ease of use, and bass of this 5.1.2 channel soundbar. Many appreciate the Dolby Atmos and DTS:X support, as well as the relatively easy setup. However, some users mention connectivity problems and find the rear speakers to be a weak point. The price and compatibility with certain TVs are also frequently cited as positive aspects.
This summary was generated by AI based on customer reviews.
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lack of documentation on how to connect it. Have yet to figure out how to connect all the speakers
No, I would not recommend this to a friendNot TRUELY wireless.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only the sound bar is wireless. The smaller speakers still attach via wire to the sub woofer
No, I would not recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good , for the price it's worth it. LG is a very good brand, with good products
I would recommend this to a friend- Cons mentioned:Connectivity
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage / junk. Never had this much trouble with a sound bar. Will not stay connected , turns itself off . Will I would have bought a different brand . Never buy a LG again. LG = Large garbage
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention. We are truly sorry to hear about the issues you are facing with your LG sound bar. We understand how frustrating it must be to have a product not function as expected. Your feedback is important to us, and we will use it to improve our products and services. We apologize for any inconvenience this has caused you and appreciate you sharing your experience with us. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
cracking popping noises whistles all kinds defect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutley terrible soundbar system would not recommend for any home theater enthusiast This sound bar is plagued with problems from the get go it makes hissing sounds crackling popping and whistle noises no matter the configuration and how you place the speakers this speaker sound bar system speaks manufacturer defect on a higher skill then usual i am very dissapointed after going through two units of the same sound bar system i well not be purchasing this or recommending it to anyone if i could give it negative 100 stars or even zero stars i would DO BETTER THEN THIS LG YOU MANUFACTURER TVS WELL NOW MAKE BETTER ON YOUR SOUNDBAR DEPARTMENT
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mike. Thank you for sharing your detailed feedback regarding the LG Soundbar (S75QR ) model. We're sorry to hear about the challenges you've encountered with the product. We aim to offer good products that meet our customers' needs. For help, visit: https://www.lg.com/us/support/help-library/audio-making-a-cracking-or-popping-sound-CT41000327-20150908821095. Please reach out to us on social media @LGUSSupport for more assistance. ^Juvy
LG Soundbar is AWFUl!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk! After multiple calls with LG support I ended up returning this soundbar to Best Buy. It would not connect to my LG tv at times no matter what input I tried. Resetting both the tv and the soundbar fixed the issue once, but it soon happened again. It would show as connected but no sound would play. In addition to this fatal flaw, I found the remote UI to be a disaster. Non intuitive and confusing. Also this was my 2nd soundbar. The first one had a dead rear channel that could not be corrected with troubleshooting via LG support. I was very disappointed in this product especially since it was connected to newer LG tv. Very poor product. You can do far better LG!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with your LG Soundbar (S75QR) model. We understand the frustration and inconvenience caused by the unit's performance. Please know this is not the experience we want you to have with our products, as we strive to provide reliable, durable, high-quality products that meet our customer's expectations and satisfaction. Unfortunately, we have fallen short of your case. We will ensure it is shared with our team for further review and improvement. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We hope to regain your trust in our products. ^Juvy
Bad for music
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 stars because it sounded decent for TV/Movies, failed hard for music. None of the equalization settings available fixed the issue. Bass never sounded right, but also missing something else. Returned this item even though I bought it on sale for $350 since I wanted to use it for music in addition to TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG Soundbar issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item a little over a year ago. Every week the sound goes off and affects my tv. No sound comes through. The way I fixed the problem is to unplug the soundbar from its power source and plug it back in. I’m a member of my Best Buy Total. I call about the problem, I was told I have to pay $160 for them to take down my soundbar and speakers and I would have to brig it to Best Buy for them to see what the problem is. When I was sold this membership I was told everything was covered. Not a happy customer, considering cancelling my membership.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Maritza. Thank you for sharing your experience with us. We understand the issues you’re facing with your LG S75QR soundbar and the inconvenience of having to disconnect and reconnect it frequently.
For a more detailed resolution, please reach out to us via a private message on our social media platform at @LGUSSupport. Our team is ready to assist with troubleshooting steps and provide support to address the issue with your soundbar.
We appreciate your feedback and are here to help ensure your sound system works seamlessly.
^Sam
Poor subwoofer and overall sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best way to describe it is as if you are listening through a tin can. The subwoofer only does something if you have dolby atmos content. Center is too quiet even after turning up that channel. Honestly confused as to what made LG think this was a $700 system at one point.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Rear spkrs problematic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get the rear speakers to emit sound. Returned
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We regret to hear the issue you had with your rear speakers, however we're glad to hear it's been resolved. Should you feel the need to leave your feedback regarding this experience, please feel free to do so here: https://www.lg.com/us/support/feedback. ^Chris
- Cons mentioned:Rear speakers
Do better LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll never buy another LG soundbar again. The Bluetooth cuts out constantly. Have to unplug and reset to reconnect. I tried HDMI and optical cable but then the rear speakers dont work.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback regarding the LG Soundbar (S75QR) model. We understand how frustrating it can be when the Bluetooth connection is unreliable, and the rear speakers do not function as expected despite trying alternative connection methods. This falls short of the seamless and immersive audio experience we aim to deliver with our soundbars. We're here to help. You may consider visiting this link for assistance and guidance: https://www.lg.com/us/support/connect-bluetooth-devices-guide#:~:text=Power%20on%20your%20sound%20bar,bar%20is%20in%20pairing%20mode. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
ok unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not as umipressive as yamaha but its ok should be alittle lower
I would recommend this to a friendlg
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not meeting the need i have. I would not recommend this for anyone wanting true surround sound
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Keith. Thanks for sharing your feedback on the LG Soundbar (S75QR) model. This soundbar is designed to provide an immersive audio experience with rear speakers and a subwoofer, but we understand it may not have met your expectations. To enhance surround sound, we recommend ensuring the rear speakers are properly positioned and that AI Sound Pro or DTS Virtual:X is enabled for a more dynamic experience. If you need further assistance with optimizing your setup, please send us a private message on social media @LGUSSupport. We're happy to help. ^Juvy
Good sound overall, bass is lacking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall sounds good but If you want a lot amount of bass, this may not be the system for you.
I would recommend this to a friendNot the sound I want
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not giving the sound I wanted. I had a Sony Home Theater System. It was in my bedroom but old system great sound but with wires. I purchased a new bedroom set so I wanted an upgrade. The problem is the Sony is 1000watts. This is only 350. Not happening at all. I will be returning.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Regrets
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound is not the best soundbar the subwoofer is weak but I'm stubborn the sales representative recommended I get sony bc I was going to be better off. But I didn't listen I make poor choices
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Juan. Thank you for taking the time to share your feedback on the LG soundbar (S75QR) model. We understand how disappointing it can be when a product doesn't deliver as anticipated. We strive to provide good products and ensure a smooth and seamless experience. You may visit https://www.lg.com/us/support/help-library. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
- Pros mentioned:Sound quality
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the voice part of the sound bar great its now a known fact after i spent an extra $100 for geek squad that the speaker wires for the back speakers are to small and don't work had to go out and buy new wire
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Christopher. Thank you for reaching out to us. We apologize for the inconvenience you've faced with the speaker wires for your LG soundbar. We understand how frustrating it can be when accessories are not functioning as expected.
To address the issue with the speaker wires, we recommend reaching out to the Geek Squad or the retailer from whom you purchased the soundbar. They should assist you in resolving the problem and potentially replacing the speaker wires with ones that are suitable for your setup.
We appreciate your feedback, and we apologize for any inconvenience you've encountered. Your satisfaction is important to us, and we hope the issue with the speaker wires can be resolved quickly. Thank you for bringing this to our attention. ^Jolly
Test Speakers within a week
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY disappointed in the soundbar and return policy. It sounds blown and I have never maxed out the volume or gotten past 50 because it starts to sound muffled. I wish I had tested the soundbar day 1 and known then. I would have definitely returned the speakers back.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for contacting us regarding your concern about your LG - 5.1.2 Channel Soundbar with Wireless Subwoofer. It would be our pleasure to delve deeper into the issues you are facing with your compressor and what steps we can take to address them. We need to switch to a different platform in order to receive immediate assistance. You can direct message us on Facebook or Twitter with the hashtag @LGUSSupport, including the model and serial numbers of the soundbar. It will be our pleasure to assist you. ~Rita
Poor Sound Quality and High Pitch Screeching
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super disappointed in this product. I bought this to upgrade my LG 2.1 sound bar + sub which has been working great for years. The sound quality is bad have to turn it up over 50 percent just to get decent sound. The Sub is not very powerful and the small speakers have to be wired and barely any sound was coming out of them. On top of that loud screeching sound every few minutes when watching Dolby Atmos content. I returned the product a day later.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback regarding your experience with the LG Soundbar (S75QR) model. We regret the disappointment and inconvenience caused by the poor sound quality and high-pitch screeching you encountered. The issues you described are certainly not what we intended for our products and should not have occurred. We strive to provide reliable and high-quality products, and it is disheartening when we fall short of meeting our customers' expectations. We appreciate and respect your decision to return the product. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
- Cons mentioned:Connectivity
Won’t stay connected. Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System won’t stay connected. Constantly disconnects or drop from TV and no sound or won’t reconnect to tv. Repeats over and over
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Soundbar (S75QR) model. We understand your concerns about connectivity issues with your TV and the lack of sound. We aim to provide great products and services that meet our customers' needs. To fix this, try using an optical cable, check the terminals on the back of the soundbar and TV, and connect the cable. Press the Select Function button on the soundbar remote or the external input button on the device to choose the Optical Input function. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-connect-a-sound-bar-or-receiver--20153207557627. Reach out to us on social media @LGUSSupport for further assistance. ^Juvy