Customer Ratings & Reviews
- Model:
- S75QR
- SKU:
- 6498853
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, ease of use, and bass of this 5.1.2 channel soundbar. Many appreciate the Dolby Atmos and DTS:X support, as well as the relatively easy setup. However, some users mention connectivity problems and find the rear speakers to be a weak point. The price and compatibility with certain TVs are also frequently cited as positive aspects.
This summary was generated by AI based on customer reviews.
Definitely not worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in sound quality, I was replacing a 20 year old surround sound system I paid $100 for, it sounds better. Even on the system with the most Bass, almost no bass. Actually my Samsung TV speakers even sound better.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Vander. Thank you for sharing your LG Soundbar (S75QR) model. e understand how important it is to have reliable appliances that function correctly. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Not wireless! Rear speakers require wires.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I should expect very average quality at this price point.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, JeffreyC. Thank you for taking the time to share your feedback with us regarding the LG - 5.1.2 Channel Soundbar with Wireless Subwoofer, Dolby Atmos and DTS:X - Black sound system (S75QR) model. We appreciate your honesty and apologize for any inconvenience caused by the wired rear speakers.
We understand that wireless connectivity is an important feature for many customers, and we apologize if this was not clearly communicated or met your expectations. We strive to provide products that meet a wide range of needs and budgets, and we appreciate your feedback as it helps us to continue improving our offerings. To obtain more details on your LG product, you can download it's owners manual: https://www.lg.com/us/support/product/lg-S75QR.DUSALLK. If you are looking for a wireless solution, we do have other sound systems available in our lineup that offer wireless rear speakers. Our customer service team would be more than happy to assist you in finding a product that better suits your preferences and requirements. You can easily get in touch with us by sending a private message via Facebook or X (Twitter) using @LGUSSupport, and we will be glad to assist you. ^Juvy
LG soundbars suck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this thinking it would be great but totally disappointed. I did buy the 95 version before and retruned thar one cause it sounded horrible. This 75 series dies come with the wireless rear speakers which is a good value. Vizio M series are better
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm sorry to hear about your disappointment with the LG 75 series sound system. We apologize for any inconvenience this has caused. Your feedback is important to us and we appreciate your honesty. We will share your comments with the relevant teams for future improvements. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
N/a
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasnt blue tooth ready so made hard to connect withmy tv
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review LG - 5.1.2 Channel Soundbar with Wireless Subwoofer, Dolby Atmos and DTS:X - Black (S75QR) model. We truly appreciate your feedback and would like to extend our sincere apologies for any inconvenience caused.
We understand how frustrating it can be when a product does not meet your expectations, especially when it comes to connectivity. We apologize for any confusion regarding the Bluetooth compatibility of the S75QR model. We strive to provide accurate and up-to-date information to our customers, and we regret any oversight in this regard.
Kindly check this link to see helpful guides and steps regarding connectivity concern: https://www.lg.com/us/sound-bars/lg-s75qr-sound-bar.
If you have any further questions or need assistance, please feel free to send us a private message on Facebook or X (Twitter) through @LGUSSupport. We will make sure to address the issue with the product description and ensure that future customers have all the necessary information about connectivity options. ^Juvy
no sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality not much. not enough bass..my tv have a better sound then this
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear about the sound quality issue you're experiencing with your LG Soundbar. We understand the importance of having a great audio experience, and we apologize for any disappointment caused. Please ensure that the soundbar is set up correctly and that all connections are secure. Additionally, you can try adjusting the audio settings to optimize the sound performance for your preferences. If the problem persists, our social media team is available to assist you further. Feel free to reach out to them at @LGUSSupport for additional troubleshooting and support. We appreciate your feedback and hope to improve your experience with our products. Thank you for bringing this to our attention. ^Sam
So disappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rear speakers will not stay paired. Biggest issue is with BB service experience I’m having as a result.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the amount of money spent on this, it really doesn’t perform as good as it should. It randomly makes an annoying high pitched noise while watching tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Cindi, thanks for taking the time to submit your review for your LG - 5.1.2 Channel Soundbar. Please contact us on our social media platforms so that we can look into the high pitched sound from your soundbar. Our Facebook and Twitter handle is @LGUSSupport. Feel free to send us a DM or a PM. It would be a pleasure to get this resolved so you can go back to enjoying your favorite entertainment options! ^Chris
Rear speakers not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rear speakers very weak. Unable to get good quality
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG - 5.1.2 Channel Soundbar with Wireless Subwoofer, Dolby Atmos and DTS:X - Black (S75QR) model. We appreciate your feedback and apologize for any inconvenience you have experienced with the rear speakers.
We understand that the quality of the sound is essential in creating an immersive and enjoyable audio experience. We apologize if the rear speakers did not meet your expectations. To address this issue, we recommend ensuring that the rear speakers are properly positioned and connected. Please make sure they are placed at the optimal locations as indicated in the user manual. Additionally, check that the speaker wires are securely connected to the soundbar and rear speakers.
To download it's user manual, kindly visit this link: https://www.lg.com/us/support/product/lg-S75QR.DUSALLK for additional help regarding your LG product.
If you continue to experience weak audio from the rear speakers, please send us private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
No like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dos de las bocinas pequeñas no funcionaron lo de mas era bien
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with my order, i spend about 350 and first thing was the delivery person stole my order and second thing was the long wait for my replacement just for best buy to cancel it and refund me nothing, very disappointed
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us regarding your order for the LG Soundbar (S75QR) model. We regret the frustrating issues you encountered with your delivery, the delay in providing you with a replacement, and the cancellation of your order without a refund. We understand how disappointing it must have been to have your order stolen during delivery. Please know that this is not the level of service we strive to provide, and we want to make things right. Please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Pathetic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pathetic delivery. It took more than 11 days deliver. They got delivery it even after I asked them to cancel it.So, I bought new product. Now I had to return it to the store to get a refund.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback regarding your delivery experience with the LG Soundbar (S75QR) model. We regret the inconvenience and frustration caused by the extended delivery time and the miscommunication regarding the cancellation. We understand how important it is to receive your order in a timely manner. We strive to provide efficient and reliable service, but it seems that we did not meet your expectations in this instance. If there's anything else we can further assist you with, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
System making annoying noise
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System making noise after running more than an hour which is annoying. Have to switch off and restart again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Murungan. Thank you for sharing your experience with the LG Soundbar (S75QR) model. We understand your concern about the system starts making noise after extended use, especially when it interrupts your listening experience. We strive to provide reliable, high-quality products and ensure a smooth experience. Here are a few steps we recommend: Ensure your soundbar is running the latest firmware. Sometimes, updates can resolve these types of performance issues. Make sure the soundbar is placed in a well-ventilated area to prevent overheating. If the unit gets too hot, it can affect its performance and cause unwanted noises. Ensure all cables are securely connected, especially the power and audio cables. Loose connections can cause interference or noise. If the problem persists, please send us a private message on social media @LGUSSupport. We’ll be happy to assist you further with troubleshooting or help arrange a service request if needed. ^Juvy
horrible sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound is flat, i get a richer sound from the tv speakers, the sub woofer for it being 250 watts is non existing, cant do adjustments from settings, i regret purchasing this sound bar
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback regarding the LG Soundbar (S75QR) model. We understand the importance of having a rich and immersive sound quality, and we're sorry to hear about any flatness you have perceived in the audio output. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction. Please visit this link: https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-reset--20153193962273. For further assistance, please reach out to us on social media at @LGUSSupport. ^Juvy
Wouldn't recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knew I was taking a chance on this. It was on sale. Set it up at home and the sound was terrible. Tried to adjust the settings, didn't get any better. Returned it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for leaving a review of the LG Soundbar (S75QR) model. We understand that sound quality is an important aspect of any audio equipment. We strive to offer products that provide exceptional audio performance, unfortunately, we are falling short in this instance. We appreciate your decision to give our product a chance and hope you were able to return the item successfully and receive a refund. If there's anything else we can assist you with, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Bad place to deal with!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service, Did not deliver item. I could not resolve problem with 12 telephone calls.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, RobertA. Thank you for bringing this to our attention. We understand how important it is to receive your LG S75QR Soundbar as expected. While delivery issues are handled directly by the retailer, we’d still like to ensure you have the information needed to resolve this.
We recommend contacting Best Buy for assistance, as they manage shipping and delivery concerns. You can find more details and support on their Shipping, Delivery, and Store Pickup page.
If you have any product-related questions once your soundbar arrives, please don’t hesitate to send us a private message on social media @LGUSSupport. We’d be more than happy to assist you with setup, features, or troubleshooting.
Best Buy Shipping Delivery and Store Pickup - https://www.bestbuy.com/site/help-topics/shipping-delivery-store-pickup/pcmcat316000050003.c?id=pcmcat316000050003
We hope this gets resolved quickly for you, and we’re here to help with anything LG-related.
—Renzo
Going right back to the store
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Atrocious sound quality. Sounded like I was listening from the inside of a tin can — so astoundingly bad that I almost wonder if I got a defective unit.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Adam. We're truly sorry to hear about the disappointing experience you've had with the sound quality of your LG Soundbar (S75QR) model. This is certainly not the experience we want our customers to have, and we apologize for any inconvenience this has caused.
Your feedback is incredibly important to us, and we will use it to ensure that we continue to improve our products. For help and guidance, kindly visit this link: https://www.lg.com/us/support/help-library. If there's anything further we can do to assist you, please don't hesitate to reach out to us by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to help and ensure your satisfaction with our products. ^Juvy
Not That Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use, not remote friendly with other remotes.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
WORTHLESS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it installed by Geek Squad but my TV speakers are 10 times better. Save your money
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Gary. We're genuinely sorry to hear that the Subwoofer didn't meet your expectations. We understand the importance of audio quality, and it's disappointing to learn that you didn't experience the improvement you were hoping for. Your feedback is extremely valuable, and we're committed to making this right.
We'd like to assist you in finding a solution that enhances your audio experience. Please send a private message via Facebook or Twitter @LGUSSupport with your contact details and a brief description of the issue. Our team is dedicated to helping you get the best sound quality possible.
Thank you for bringing this to our attention. We appreciate your patience and your trust in LG. —Kai
Low quality system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound. Not very clear. almost sounds like they are talking through a pillow. Doesn't get very loud. Some shows we have to watch on max volume.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there Larry. Based on your recent posting you are having trouble with your LG Sound Bar. Would you mind contacting our LG Support Team via Facebook or Twitter. They can help you get the best sound from your LG Sound Bar. `Jai.
Bad sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad bass quality and audio quality as well . Tried returning it but is past 2 weeks so return is not accepted
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .A 1 star review doesn't meet the standards we strive for! So that we can improve our customer satisfaction ratings, please feel free to fill out the following form: https://www.lg.com/us/support/feedback. We look forward to hearing from you! ^Chris