Customer Ratings & Reviews
- Model:
- S75QR
- SKU:
- 6498853
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, ease of use, and bass of this 5.1.2 channel soundbar. Many appreciate the Dolby Atmos and DTS:X support, as well as the relatively easy setup. However, some users mention connectivity problems and find the rear speakers to be a weak point. The price and compatibility with certain TVs are also frequently cited as positive aspects.
This summary was generated by AI based on customer reviews.
Missing the optical cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing the optical cord. Missing the optical cord. Should send a free for no charge of shipping and handling.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, We appreciate you bringing this to our attention. We apologize for the inconvenience caused by the missing optical cord in your order. We understand how important it is for you to have all the necessary accessories for your product to function as intended. Your satisfaction is our priority, and we acknowledge your request for a free replacement optical cord with no additional charges for shipping and handling. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
All that glitters...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power supply or Amp kept shutting off with "STNDBY" message. Returned it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tony. We appreciate your feedback regarding our LG Soundbar (S75QR) model. We're sorry to hear about the power supply or amp issue you encountered. We strive to provide high-quality products with exceptional performance, but we didn't meet your expectations this time. We value your feedback as it helps us improve our products and services. If you need assistance, please reach out to us on social media @LGUSSupport. We hope to earn back your trust in the future. ^Juvy
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly losing blue tooth connection sound quality is ok ..............,..
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm sorry to hear about the persistent issue you're facing with the Bluetooth connection on your LG device. It can be frustrating to constantly lose connection, even if the sound quality is satisfactory. Your feedback is important to us, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly cuts out, bought new cables, updated software, it still cuts out
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize for the inconvenience you've experienced with your LG 5.1.2 Channel Soundbar. It's disappointing to hear that it constantly cuts out, despite your efforts to troubleshoot the issue. Your satisfaction is important to us, and we want to make sure you have a positive experience with our products. Please reach out to our social media team at LG for further assistance. You can contact us on Facebook or Twitter at @LGUSSupport. We'll do our best to address the soundbar's performance and find a solution for you. Thank you for bringing this to our attention, and we appreciate your understanding. ^Sam
Absolutely terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy anything refurbished or open box from Best Buy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony
Underwhelming LG soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Base is super weak and this LG soundbar is no better than any Vizio Atmos soundbar. Avoid this at full cost.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, returned item. Sound was flat, sub pretty much non existent.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, EddieR. We're truly sorry to hear about your disappointing experience with the LG Soundbar (S75QR) model. Your feedback is valuable to us, and we apologize that the sound quality did not meet your expectations. We understand the importance of a satisfying audio experience and we regret that we fell short in delivering this for you. If there's anything we can do to assist you further,please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Not recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not a fan of the sound not very user friendly a pain to figure out
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, KrisF. We apologize for the inconvenience you experienced with the sound quality and user-friendliness of your LG Soundbar (S75QR) model. We understand that this has been frustrating for you.
To improve the sound quality, we recommend checking the Soundbar settings and ensuring that they are properly adjusted. If you have any specific difficulties in operating or setting up the Soundbar, please refer to the user manual through this link: https://www.lg.com/us/support/product/lg-S75QR.DUSALLK. If you require further assistance on your LG product, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. Our dedicated team will be more than happy to guide you through the process and help you maximize your Soundbar's performance. ^Juvy
Not worth is
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Speaker busted as soon as it was used. Cheap sound.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are deeply disappointed to hear about your experience with the LG Soundbar (S75QR) model. It is disheartening to learn that the speaker did not meet your expectations and encountered quality issues right from the start. Please accept our sincerest apologies for the inconvenience this has caused.
Your feedback is invaluable to us, and we genuinely appreciate you taking the time to share your concerns. We understand the importance of reliability and quality, and we regret that we fell short in delivering a product that met your expectations. For basic troubleshooting in regards with the speaker malfunctioned, kindly visit this link: https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-reset--20153193962273. If the issue persists, please send us a private message on Facebook or X (Twitter) through @LGUSSupport, and we will be more than happy and willing to assist you. ^Juvy
No go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed in the sound. Bass was nonexistent. This system just didn't do it for me at all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Too much equipment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many speakers and wires a bit fussyI just one sound bar
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, How's it going? Thank you for letting us know. Your feedback helps us do better. Here at LG we pride ourselves on our product quality, but we understand that sometimes things don't always go as planned. If you ever need assistance with anything please do not hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. Thank You! `Jai.
- Pros mentioned:Dolby atmos, Sound quality
Great Soundbar for a great price!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is your best bang for your buck. I was able to get it for a total of $324 and worth every penny. The sound is amazing and with Dolby Atmos while streaming certain shows is awesome. If your looking for a great soundbar that won’t break the bank this is it!
I would recommend this to a friend 1st would not power on 2nd back speekers produce n
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This my 2nd LG soundbar in a week. Both are returned
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Bass, Sound quality
LG 5.1.2 Channel Soundbar - Superb!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy, easy to set-up. Powerful subwoofer for our 20' x20' viewing room, with thundering bomb blasts from the Allies while we watched "All the Light We Cannot See"! Cinema mode is our fave for most everything and is really cool for basketball games, as you hear the crowd and pep band coming from the rear speakers very clearly. 'Very enhanced listening experience for us! Bluetooth feature great for listening transmitted from our iPhones and cassette and turntable BT transmitter. The upfiring speakers on the soundbar create a realistic effect, especially for movies. Very nice price point for great value!
I would recommend this to a friend - Pros mentioned:Bass, Ease of use, Sound quality
BIG Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fill my living room with sound nicely. Good Bass in movies. Was super easy to set up.
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Great Dolby Atmos setup!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dolby Atmos is a great improvement over my last 5.1 setup. I was looking for a rear speaker solution that didn't require wires from my TV stand to behind my couch. This is the ideal solution because you just plug in the small box to a rear outlet and then wire the rear speakers to that box. Setup was extremely easy. The sound quality is great and this is an excellent value!
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was reluctant to purchase the lg, but, really glad I did, sound bar is phenomenal, fantastic sound and has some serious volume, bass is sufficient and system has unbelievable clarity, was concerned about wire length for rear speakers, but, receiver can be placed anywhere as long as there is an outlet near by so positioning rear speakers is not a problem (just remember black and gray or clear goes to black) definitely glad I made this purchase and glad I did it when the price was reduced, awesome sound bar
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Excellent quality sound system!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG soundbar and speakers were easy to set up and have excellent sound quality. There are various settings to choose from that compliment whatever you are watching. I would recommend this to anyone who wants to enhance their entertainment experience.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound but rear speakers could be louder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good packaging, very secure and safe. Setup was a breeze thankfully because instructions arent the greatest, online manual is much better. The remote that comes with it is fairly cheap with a glossy black finish which will render it smudged and finger printed but seeing how it connects with the tv you will only have to use 1 remote after initial setup, a plus that it comes with a hdmi cord, unfortunately i couldnt use the arc feature because my ps5 will not run 4k through the lg reciever so i just opted for the old optical port, the integrated ai surround works very well with where sounds are coming from and is a great feature as well. The rear speakers technically are wired into a wireless reciever that effortlessly connects to the main reciever with no audio lag and i use this in my bedroom so the wires arent a big deal for me i just wish they had more power. All in all i paid on sale around $350 and its a huge upgrade from stock tv speakers with pretty good sound
I would recommend this to a friend - Pros mentioned:Sound quality
Good Starter Soundbar system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar for the price of $300 is a good value no doubt about it. It sounds great and really is great for listening to music and movies. The bass is alright. Sound quality is great when you have it hooked up with eARC hdmi. Setup just as other reviews say can be confusing. Especially the mini speakers. I thought they were broken because no sound would come out but turns out you have to turn on surround speakers in the app to get it to work. Their is a lot packaging too. I have mine set up with a Samsung 65 Q70c and AppleTV. Great for listening to Youtube with friends for music and vids. Good for movies. As I said earlier it is a great starter soundbar system so in the future you can buy a more expensive one.
I would recommend this to a friend