Customer Ratings & Reviews
- Model:
- S75QR
- SKU:
- 6498853
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, ease of use, and bass of this 5.1.2 channel soundbar. Many appreciate the Dolby Atmos and DTS:X support, as well as the relatively easy setup. However, some users mention connectivity problems and find the rear speakers to be a weak point. The price and compatibility with certain TVs are also frequently cited as positive aspects.
This summary was generated by AI based on customer reviews.
Very happy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally Awesome!!!!, but I did not get instructions for the remote control to set bass and tremble and surround sound.
I would recommend this to a friendDisappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was great… at first. This was supposed to be a Christmas gift for my husband but shortly after Christmas the product started crackling and popping. All audio was disturbed by this terrible staticky sound. If you don’t mind having to turn your speakers on and off again multiple times just in one film, these are the ones for you!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback about the LG Soundbar (S75QR) model. We are sorry to hear that your experience has been disappointing, especially after it was intended as a Christmas gift. We understand the frustration caused by the crackling and popping sound, which disrupted your audio experience. We wanna help you out fixing this issue, please visit this link for basic troubleshooting: https://www.lg.com/us/support/help-library/audio-making-a-cracking-or-popping-sound-CT41000327-20150908821095. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Works as advertised. Have a good day.
I would recommend this to a friend- Cons mentioned:Rear speakers
Open box “good” ‘means only sub and bar no rear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware if you buy this open box “good” condition it says non essentials part may be missing, they consider the two rear speakers non essential???? I just came to pick it up and they were trying to give me the soundbar and sub woofer alone??? I didn’t even take it, just told them to keep it and cancel my order. Waste 50$ for the uber there & back ugh
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Alexx. Thank you for sharing your experience with us. We understand your concern about to arrive to pick up your LG Soundbar (S75QR) model only to find that key components—such as the rear speakers—were missing, especially when you had expected everything to be included in the "open box" purchase. We are committed to ensuring that our products are delivered with all necessary components to provide a seamless experience. Since this seems to be a mix-up with the open box condition, we recommend reaching out to Best Buy customer service at 888-237-8289 to clarify the issue and ensure they understand the importance of the missing parts. If you would like assistance with your purchase or need help navigating any next steps, please reach out to social media @LGUSSupport with your order details, and we’ll be happy to assist you further. ^Juvy
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system works great! We have 9 tvs in the basement for football and this makes the sound travel smoothly!
I would recommend this to a friendHappy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having my surround sound for several years. I finally decided to upgrade very happy with my decision
I would recommend this to a friendSurround sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product really fast to install great price and it was a great birthday present for my mom
I would recommend this to a friend- Pros mentioned:Sound quality
It's good when it works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it sounds great. A few of the settings sound tinny and bad, but there are plenty of good ones. It frequently loses connection forcing us to turn the TV on and off until it reconnects.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We're sorry to hear about the issues you are experiencing with the sound settings and the frequent disconnection of your TV. Your feedback is important to us and we apologize for any inconvenience caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Xmas gift for my husband
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He is very happy with it and so am I. I would recommend it.
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly i don't know what to say but its totally amazing
I would recommend this to a friendLG sound bar comparison with my old one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s sounds ok compared to my old one, the bass is not as good as my old one Vizio. The Vizio was much easier to assemble, I give it an 8 compared to a 10 of my old sound bar.
No, I would not recommend this to a friendSound station
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect for your living room or for cinema station.
I would recommend this to a friendNot very loud and rattles.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t really get loud enough which I feel like would be an issue across the board. The soundbar rattles and occasionally crackles which gets really annoying. This may be a manufacturer defect though.
I would recommend this to a friendBest Buy review - purchasing in store experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The experience in store was horrible. Wasn’t busy. Hardly anyone to assist. When someone finally came it appeared as though my fiancé and I was bothering him. Wasn’t very helpful. I knew more about the products than him. I just ended up going online and purchasing my product. Usually buy a lot from Best Buy over the years so this was really disappointing to be quite honest. Spent an hour and change there and couldn’t wait to leave because I was trying my best not to lose it.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. I'm sorry to hear about your experience in our store. It's definitely not the level of service we strive to provide our customers. I apologize for any inconvenience and frustration this may have caused. We appreciate your feedback and will work on improving our customer service in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Soundbar Setup.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m having a problem with setup. So,it’s just sitting now. I will try setup again and hopefully get the sound system up and running.
No, I would not recommend this to a friendNot satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an lg soundbar roughly 7 yrs ago sounds like a theatre, js recently purchased this unit and seems like the bass on the subwoofer is js treble i have tried everything, there is no bass and it speaker is on, why is my old soundbar sounds better than new and paid more? Help
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are grateful for reviewing your recent experience with the LG Soundbar (S75QR) model.
We regret to hear that you are not satisfied with the bass performance of the subwoofer on the S75QR soundbar. We understand how important it is to have a well-balanced audio experience. If you are experiencing issues with the bass performance, we recommend checking the settings on the soundbar to ensure that the bass level is properly adjusted. Please visit this link: https://www.lg.com/us/support/help-library. If there's anything else we can assist you with, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
BUYER BEWARE!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give 0 stars I would. I owned an LG 5.1 soundbar system for 3 years until it had a factory defect which affected everyone. Contacted LG, gave me a 20% discount on another LG soundbar, which lead me to this trash. The sound is absolutely awful, and there's nothing you can do to fix it. You can try to make it "bearable" by changing the EQ settings constantly, but screw that. Don't fall for the price drop. Returned it after 1 week, and ended up with a 5.1 Vizio which is fantastic. I'll never purchase LG again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention. I'm sorry to hear about your disappointing experience with our soundbar system and the difficulty you encountered with resolving the issue. Your feedback is valuable to us, and we apologize for any inconvenience caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Loud pitch screeching noise randomly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Tcl 6 series and I had to return it twice. Randomly in cinema mode itll make a high pitch screetching noise that wouldn't stop until I swapped pre sets. This wouldn't have been an issue if it wasn't for the other audio presets are extremely low and cannont hear anything. Perhaps it works well with a Lg tv but would not recommend this to anyone.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Our goal is to continually enhance the quality of our items, so we value your opinion and will make sure to share it with our product specialists. In addition, we would appreciate it if you could leave feedback on our LG website, https://www.lg.com/us/support/feedback, so that our product specialists can make future improvements. Should you require assistance in digging deeper into your squealing noise, please reach out to us on Facebook or Twitter with the hashtag @LGUSSupport, along with the model and serial numbers of your soundbar. It will be our pleasure to assist you! ~Rita
Meh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have the best sound. Surround speakers constantly disconnect
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Andy. Thank you for sharing your experience with the LG Soundabr (S75QR) model. We appreciate your feedback and understand your concern sound quality and connectivity issues arise. Your satisfaction is important to us.
For the surround speakers disconnecting, please check that they are within the recommended range of the main unit and ensure all connections are secure. Sometimes, resetting the system can also help restore connectivity.
If the sound quality remains an issue, consider adjusting the audio settings to enhance your experience. If you need further assistance, please send us a private message on social media @LGUSSupport. We're here to help you get the most out of your audio system. Thank you for your patience, and we hope to assist you soon. ^Juvy
Returned it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open box with no remote so I couldn't confrol settings. Sound was terrible. Possibly could have changed settings with remote. I returned it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Josh. Thank you for taking the time to share your feedback on the LG Soundbar (S75QR) model. We understand the importance of having all the necessary components when purchasing a product. Please know this is certainly not the experience we want our customers to have with our service. Regarding the sound quality, it's possible that adjusting the settings with a remote could have improved your overall experience. However, we understand that it would have been difficult to make those adjustments without the remote. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy