Customer Ratings & Reviews
- Model:
- S75QR
- SKU:
- 6498853
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, ease of use, and bass of this 5.1.2 channel soundbar. Many appreciate the Dolby Atmos and DTS:X support, as well as the relatively easy setup. However, some users mention connectivity problems and find the rear speakers to be a weak point. The price and compatibility with certain TVs are also frequently cited as positive aspects.
This summary was generated by AI based on customer reviews.
Unhappy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Parts missing for the second time and management wouldn’t help. Will not be shopping at Best Buy again
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bryan. Thank you for taking the time to share your feedback with us regarding your recent experience with the LG Soundbar (S75QR) model. We're sorry to hear that you encountered issues with missing parts for the second time and the difficulties of getting help from our team. We aim to give great service and ensure our customers have a smooth and seamless experience. For quick help, call Best Buy customer service at 888-237-8289. You can also reach out to us on social media @LGUSSupport for more assistance. ^Juvy
Shipment issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product shows shipped but a month later still hasn’t delivered. Requested a refund
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Soundbar (S75QR) model. We understand how frustrating it can be when a product doesn't arrive as expected, especially after a significant delay. Please know this is not the service we want you to have as we strive for excellent service and ensure that our customers have a seamless and hassle-free experience. We value your feedback and will consider it for improvements of our service and not to occur in the future. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
do not recommnd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total waste of money. Seem to change its configuration all the time. Doesn't work well with LG TV I also bought. Very disappointed
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Jeff. We appreciate your time in leaving us a review and we'd like to ensure that you are getting the best possible experience with your soundbar connecting to your LG TV. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ~Anthony