Customer Ratings & Reviews
- Model:
- S80TR
- SKU:
- 10953804
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 5.1.3-Channel S80TR Home Theater Soundbar for its great sound quality, easy setup with LG TVs, and overall ease of use. The wireless connectivity of the speakers is also appreciated. Some customers suggest that the bass could be more powerful.
This summary was generated by AI based on customer reviews.
Poor sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inadequate rear speakers FRont channels lack quality sound
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Anthony. Thank you for sharing your experience with your LG Soundbar (S80TR) model. We understand the importance of having balanced, immersive audio—especially when rear speakers and front channels are expected to deliver a full surround‑sound experience.
To help improve performance, one step you can try is running the AI Room Calibration feature. This adjusts the soundbar’s output based on your room layout and can enhance both the rear speaker clarity and front‑channel sound quality. You can access this by opening the LG Sound Bar app, selecting your S80TR, and choosing AI Room Calibration from the settings menu. For more guidance, visit https://www.lg.com/us/support/help-library/lg-sound-bar-troubleshooting-audio-missing-from-some-speakers--1429107643672.We’d be glad to take a closer look and assist you further. Please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can support you directly. ^Juvy
Could be good, but not for my house.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sure it works well, but the cords are short and if you have a high ceiling it wont work at all.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, SageS. Thank you for sharing your experience with us. We understand your inquiry regarding the cord lengths for your LG 5.1.3-Channel S80TR Home Theater Soundbar. We understand that every home setup is unique and we would like to explore potential placement options with you.
https://www.bestbuy.com/product/lg-5-1-3-channel-s80tr-home-theater-soundbar-with-wireless-subwoofer-and-rear-speakers-dolby-atmos-wow-orchestra-black/JJ8VPZHLTT
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Stay Away or You'll Be Sorry!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this since February, and everything was fine at first. It isn't very loud. But I adjusted. Last month, the audio started cutting in and out on the rear speakers. I have spoken with LG customer service twice and was told to do a full reset. This solves the problem for about a week, but then it returns to the same issue. My TVs are all Samsung, and I listened to the salesperson and bought this. I regret it. The unit is still under warranty, but I'd have to box it up and ship it to LG and await testing/repair/replacement, which will be 7-10 business days. I wish I could give this zero stars, and I will never buy LG again. This is clearly a lemon and I am not happy!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Antwon. Thank you for sharing your experience with the LG S80TR soundbar. We understand to hear about the ongoing audio issues and the frustration it has caused. We want to help get this resolved for you as smoothly as possible. Please contact us directly via private message on our social channels @LGUSSupport so we can assist you further and explore the best solution for your soundbar under warranty.
https://www.bestbuy.com/site/lg-5-1-3-channel-s80tr-home-theater-soundbar-with-wireless-subwoofer-and-rear-speakers-dolby-atmos-wow-orchestra-black/6578024.p?skuId=6578024
We appreciate your patience and want to make this right. —Renzo
Good soundbar. Terrible customer service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I drove a long way to pick this up at Best Buy Thousand Oaks. The guy at the counter assured me all items were in the box: cables, remote, etc. He lied to my face; all were missing. No cables, remote, etc. I had to drive to another Best Buy and return it. Unforgivably irresponsible and glib! Avoid Best But Thousand Oaks at all costs!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thank you for sharing your experience with the LG Soundbar (S80TR) model. We understand how important it is for every component to be included—especially after making a long trip and trusting the information provided at pickup. If you ever find yourself missing items again, one helpful step is to check the contents list printed on the box or in the user manual to confirm what should be included. You can also purchase the missing accessories directly from LG's parts and accessories website. Many remotes and power cords are universal within certain product lines and can be ordered to avoid a complete return and repurchase process. If you’d like us to assist further or help verify what should be in the box, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to support your setup and ensure you get the most from your LG product. ^Juvy
No Soundbar in box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t come with the soundbar… So there’s that.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tateb. Thank you for reaching out to share your experience with the LG Soundbar (S80TR) model. We understand your concern about receiving your product without the soundbar, especially if that was an important part of your purchase. We strive to provide exceptional services and ensure a smooth experience.
It’s possible that there was a shipping error or an issue with the order fulfillment. To get this sorted out, we recommend contacting Best Buy customer service at 888-237-8289, as they should be able to assist in ensuring that the missing soundbar is delivered to you.
If you’ve already done so and are still having trouble, feel free to send us a private message on social media @LGUSSupport, and we’ll do everything we can to help you get this issue resolved. ^Juvy
Non
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special about this just regular sound i was excited to hear the sound very disappointing
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Yasin. Thank you for taking the time to share your thoughts on the LG Sound Bar (S80TR) model. We understand your concern about the audio didn’t meet your expectations—especially after looking forward to a better sound experience. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
This unit is designed to deliver immersive audio with Dolby Atmos and Meridian technology, but performance can vary based on your room layout, sound settings, and content source. We'd love to help optimize your setup—adjusting the sound mode or tweaking EQ settings through the LG Sound Bar app can make a noticeable difference.
Feel free to message us directly on social media @LGUSSupport if you'd like personalized tips. We want to help you get the most out of your sound bar. ^Juvy
Disconnect from LG TV -do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first unit I bought would not stay connected to my brand new LG TV so I returned it as perhaps it was a lemon per geek squad. The new one is worse so I called back at day 16 and they said you had to return it by day 15. I’m stuck with a $500 sound bar that disconnects whenever it feels like it. I’m not pleased.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Christopher. We appreciate you sharing your experience with us. We understand your concern about your LG Soundbar (S80TR) model keeps disconnecting. We strive to provide high-quality products and ensure a smooth experience. To improve connectivity, we recommend ensuring the firmware is up to date via the LG Sound Bar App and checking for any wireless interference from other devices nearby. If using Bluetooth, try connecting via HDMI ARC or Optical for a more stable connection. For additional help, visit https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-update-the-software--1428604854142. Please send us a private message on social media @LGUSSupport, and our team will be happy to explore further troubleshooting steps. ^Juvy
Weak bass, do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These newer units have very little bass / low end response, it is a known issue probably related to limits within their new software. https://www.reddit.com/r/Soundbars/comments/1icwt4s/lg_s80tr_weak_bass/
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Robert. Thank you for taking the time to share your feedback on the LG Soundbar (S80TR) model. We understand how important rich, deep bass is to your overall audio experience. We strive to provide high-quality products that exceed our customers' needs and expectations. If you're finding the low-end performance lacking, try adjusting the bass level and sound mode via the LG Sound Bar app or the remote. Selecting "Cinema" or "Bass Blast" can enhance the bass response.
Ensure the subwoofer is correctly paired and placed away from walls or corners, as this affects bass performance. Keeping your software updated is also crucial, so check for the latest firmware through the LG app. For more assistance, visit https://www.lg.com/us/support/help-library/lg-soundbar-how-to-connect-to-thinq-and-update-soundbar-software--1428604854142.
We're here to help you optimize your setup. For further assistance, feel free to message us on social media @LGUSSupport. ^Juvy
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a system designed for LG televisions the overall sound quality is very poor! Sales guys recomended this for the very reason LG is for LG. System has no depth and is very tinny.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bobe. We appreciate your feedback on the LG Soundbar (S80TR) model, and we understand how disappointing it must be when the audio doesn't meet expectations, especially after a recommendation based on compatibility with your LG TV. We strive to provide exceptional services and ensure a smooth experience. If you haven't already, we suggest adjusting the sound settings on the system or your TV to improve the sound quality. Enabling features like Surround Sound Mode or Bass Boost can help enhance the depth and clarity of the audio. For more help, you may visit https://www.youtube.com/watch?v=oBlEC8u1glQ.
We’d love to assist you further to get the most out of your system. Please send us a private message on social media @LGUSSupport, and we’ll help with more troubleshooting steps or solutions. ^Juvy
- Pros mentioned:Sound quality
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been in the marker for a good soundbar and subwoofer combo. I stumbled upon the entry level brother of this big boy, and let me tell you I think this is the right set of speakers for those who enjoy elevated sounds, crisp immersive sound, and loud bass. Some of the comments regarding the bass have said it was lacking kick or strength, but im not going to assume, but the app is the key factor in how this sound system will function. I placed it in the setting for bass, cranked it up to the highest setting and its wayyyyy more than enough. The different functions on the app tell the speakers how to function. The cost is for sure higher than the entry level speaker, but this one is perfect for me and the use im planning on putting her through. When you compare it to the sony, bose, sonos, youre in a different tax bracket if you dont mind paying $400+ for each set that came with this system. Overall, extremely satisfied! If you are in the market for something more elevated and dont mind spending, please consider this set!
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good soundbar. Has good sound quality. I recommend it
I would recommend this to a friend S80TR is a bit overpriced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is limited by not having an equalizer for fine tuning to meet your specific listening requirements. I find the upfiring center channel to be sub-par. Voice sound should be crystal clear but it’s not. It gets mixed in with all other sound. Shop around
No, I would not recommend this to a friendWould Not Even Turn On
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my brand new LG C4 OLED 65” TV. After spending a long time with LG support, the soundbar wouldn’t even turn on. I returned it and did not want a replacement. Support was mot even surprised it wouldn’t turn on and told me it was defective. Reading between the lines, I think this happens a lot!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Charlie. Thanks for sharing your feedback with us. We understand your concern about experiencing power issues with your LG Soundbar (S80TR) model, especially after spending time troubleshooting with our support team. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience. While defects are rare, we take all feedback seriously and continuously work to improve our products. For future reference, you may visit this link: https://www.lg.com/us/support/help-library/device-has-no-power-soundbar-sound-plate-home-theater--1422377894852. If you ever reconsider and need assistance with a future LG Soundbar or TV setup, please don’t hesitate to reach out to us on social media @LGUSSupport. We’d be happy to help. ^Juvy