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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 605 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, bass, and ease of use of this 5.1.3 channel soundbar. Many appreciate the Dolby Atmos feature and the generally easy setup process, while some experienced connectivity issues or found the soundbar larger than anticipated. A few users also noted that the display is always on and the center channel could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-605 of 605 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I recommend this item!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nesr perfect sound quality out of a soundbar. Upfiring speakers make dialogue crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this soundbar works really well has great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i was looking for, works well with my lg c2

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Super disappointed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is unbalanced in a very distracting way. Not great quality at all. Not worth what I paid for it even on sale. Returning it and trying the Samsung Q990C even though its pricier. Was looking for something a little mind-blowing, but I wasn’t impressed by this soundbar at all, quite the opposite.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Tyler. Thank you for sharing your experience with LG Soundbar (S90QY) model. We're sorry to hear that we did not meet your overall needs. We strive to provide reliable, high-quality products that meet our customer's needs and expectations, but it seems we missed the mark this time. Please visit https://www.lg.com/us/support/help-library. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 1 out of 5 stars

    Where is My sound bar??

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered April 23, Its May 24 and I still don't have a estimate arrival date! Item is on the floor for purchase, no one said it would be this long. My original delivery date was for May 7, 2024.. Still waiting!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for raising your concern. I'm so sorry to hear that you're still waiting for your LG product, and it's even more frustrating that we didn't provide you with a clear estimate of the arrival date. I can imagine how upsetting it must be for you to have been waiting for over a month, and it's unacceptable that we didn't meet our initial delivery date.

      I want to acknowledge your frustration and apologize for the inconvenience this has caused. I understand that you were expecting your product to arrive on May 7th, and it's not acceptable that we didn't meet that deadline. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG