Customer Ratings & Reviews
- Model:
- S60TR
- SKU:
- 6579924
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the excellent sound quality of the 5.1-Channel S60TR Home Theater Soundbar, with many noting it exceeded their expectations. The system is also praised for its easy setup and user-friendliness. However, some customers have pointed out issues with the wireless connectivity, mentioning that the rear speakers are wired.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Soundbar keeps getting disconnected from TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this soundbar system for about seven weeks now. I paired it with the new LG 70 inch TV I bought with it. Unfortunately, the sound bar is disconnected every 10 minutes and I have to press settings and scroll down to Sound to re-connect the sound bar. It is very annoying. It could also be the TV but I shouldn't have to deal with this problem every day. I'm going to replace the soundbar with a home theatre system.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, AndreaP. Thank you for sharing your experience with us. We understand your inquiry regarding your LG S60TR soundbar disconnecting from your TV. This isn’t the experience we want for you, and we’d like to look into it further.
https://www.bestbuy.com/site/lg-5-1-channel-s60tr-home-theater-soundbar-with-wireless-subwoofer-and-rear-speakers-dolby-audio-black/6579924.p?skuId=6579924
Please send us a private message on Social Media @LGUSSupport so our team can assist you directly and explore possible solutions. We appreciate your patience. —Renzo
Sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with this product. Meets expectations. Needed assistance for installation.
I would recommend this to a friend
LG S60Tr
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] the product was good but just didnt want in anymore
I would recommend this to a friendGreat sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely recommend our sound bar. Matches up perfectly with our tv.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. It perfectly works with our projector.
I would recommend this to a friendT.V.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They adjusted my Television system total price with the flash sale after purchase
I would recommend this to a friendNot impressed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set up and minimal directions. I am very frustrated with this product. You can barely hear the surround sound speakers. Ok sounds but not as good as I thought.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Makela, thank you for sharing your experience with the LG Soundbar. It’s clear the setup process and surround speaker performance haven’t matched what you expected, and your feedback really highlights where the system isn’t meeting your needs.
This guide may help walk you through optimizing the setup and audio balance:
https://www.lg.com/us/support/help-library/lg-sound-bar-troubleshooting-no-audio-from-external-sound-system--1422464978777.
If you’d like us to take a closer look at your specific unit or walk through additional steps, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com for further assistance.
- Avril
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good kmjknlkmlknmkmklmkmlkmkmkmlkmkmkmlm. lkmlnmlkn.
I would recommend this to a friend- Pros mentioned:Sound quality
Might be returning.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not enjoying the bluetooth feature. It seems like the sound does not match the picture and it gets worse the longer you watch it. I double checked the instructions and I’m sure it’s hooked up correct. Sound is ok for the price.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mike. Thank you for sharing your experience with the LG Soundbar (S60TR) model. We understand how important it is for the sound and picture to sync properly, especially when enjoying your favorite shows. We strive to provide high-quality products and ensure a smooth experience.
To troubleshoot the Bluetooth audio delay, we recommend checking if there’s a firmware update available for your TV. Sometimes, updates can improve performance and resolve syncing issues. Additionally, try disconnecting and reconnecting the Bluetooth device to see if that helps.
If the problem persists, please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further. Your satisfaction is important to us, and we want to ensure you have the best experience possible. Thank you for your feedback. ^Juvy
Stopped Working After 2 Months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this soundbar in Feb. 2025. After using this system for only 2 months, one of the rear speakers stopped working. I had purchased the Geek Squad protection for it when I bought this soundbar. In April 2025, I took the system to the Gainesville, FL store, where I bought it and they took it to be repaired. The estimated date for the repair to be completed was May 13, 2025. It is now June 6, 2025 and the repair is still not done due to a part that is on back order. They have no idea when the part might come in. Because I purchased the protection plan and they have been unable to repair the speaker within 30 days, they are issuing me a full refund. If I hadn't spent the extra money for the protection plan I would be out of luck and out $250 dollars for a system that only worked for 2 months because the return period had already passed by the time it stopped working.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Linda. Thank you for sharing your experience with us. We understand that the rear speaker on your LG S60TR soundbar stopped working, and it’s concerning that the repair is taking longer than expected due to a back-ordered part. We can imagine how this situation must be for you. Since you purchased the Geek Squad protection plan, we recommend reaching out to Best Buy directly to assist with the repair and refund process, as they are handling the warranty and repair under your protection plan.
https://www.bestbuy.com/site/lg-5-1-channel-s60tr-home-theater-soundbar-with-wireless-subwoofer-and-rear-speakers-dolby-audio-black/6579924.p?skuId=6579924
Please don’t hesitate to send us a private message on Social Media @LGUSSupport if you need further assistance. We appreciate your patience. —Renzo
For myself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok for being a LG sound bar. I should’ve gotten something better
No, I would not recommend this to a friendLg soundbar review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I considered this to be underwhelming, my much older LG soundbar/subwoofer has much better bass and clearer tone, a lot of wires and cheap quality. Not the right choice if you already have poor cable management.
No, I would not recommend this to a friendLG soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar for my father and he is really enjoying it
I would recommend this to a friendNOT a 5.1 system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review isn't going to be like the other reviews. I have been using the S60TR for 4 months now and this system is garbage. It says it's 5.1, but mine is stuck in a 3.1 stereo with a sub woofer. I have a left, center, and right. My rear speakers, no matter what I try or apps that you have to download, are just playing whats coming from the left and right speakers. Normally, hook everything up, go to the HDMI import that the system is connected to the and tweak each speaker
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thank you for taking the time to share your experience. We understand the importance of having your LG Soundbar (S60TR) model deliver the full 5.1 performance you expected—especially after using it for several months.
To help get those rear speakers working correctly, one helpful step you can try is checking the Sound Out settings on your TV or connected device to ensure it’s set to Bitstream or Pass‑Through, not PCM. When the audio output is set to PCM, the system can only receive a 2.0 signal, which causes the rear speakers to mirror the front channels instead of producing true surround sound. For more information, visit https://www.lg.com/us/support/product/lg-S60TR.AUSALLK. We’d be glad to take a closer look into this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist further. ^Juvy
- Cons mentioned:Connectivity
Terrible sound bar, connectivity issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a pile of junk. I got it on sale as an open box but labeled "brand new" just had damaged box and only paid about $170 and that was far too much money for this. It constantly disconnects from the satellite speakers and makes crackling sounds in them. The sound quality is not great at all. If I had paid full price for this I would be so just kind blown at how bad the product is for the price.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with us. We understand that you're not satisfied with your LG Soundabar (S60TR) model, and we want to make sure we help resolve the issues you're facing with the satellite speakers and sound quality. We strive to provide high-quality products and ensure a smooth experience.
To start, a good troubleshooting step would be to check the speaker connections and ensure they are properly paired with the soundbar. Sometimes, interference or loose connections can lead to the crackling sound you’ve described. Additionally, make sure the soundbar’s firmware is up to date, as updates can improve performance and address connectivity issues. For more help, you may visit https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-update-the-software--1428604854142.
Please send us a private message on social media @LGUSSupport, and our team will gladly assist you further to explore possible solutions and get your unit performing the way it should. ^Juvy
Be warned about out of box purchaeez!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is more about the service than the actual product. I bought this product as a like new out of box purchase online for a new place i was moving into in a month. Product came sealed with “security tape” and an “inspected by best buy” sticker. Went to install the product the day i moved, opened the box and the rear speakers were missing. I called customer service and was told i was out of luck because 15 days had passed since i purchased it. The customer service rep was unwilling to help find a solution to this problem in anyway. Told me for all he knows the product could’ve shown up complete and I am trying to pull a fast one. As they have no way to verify that the product came in complete. I was told I would have to contact the store that shipped it to me from the online purchase. Previously in the call, he had told me that stores don’t take calls and everything is routed to a call center. With that being said, I asked how I’m supposed to contact the store that sold it to me online and he said I would have to physically go there. The store that sold it to me is 120 miles away. I’ve bought thousands of dollars worth of product from Best Buy over the years, but I’m not sure they’ll get another cent from me at this point.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. We understand your inquiry and appreciate you sharing your experience with your LG S60TR Home Theater Soundbar. It’s concerning to hear the rear speakers were missing from your out-of-box purchase.
As a troubleshooting step for future assemblies, once you have the full kit, power on the soundbar and press the SURROUND button on the remote to initiate the surround-sound test. This quick test will verify that the rear speakers are properly detected before you complete installation. You can also confirm that your TV’s audio output (eARC or Optical) is set to Bitstream with Dolby Digital to ensure all channels—including the rears—are recognized.
Since this unit was purchased from Best Buy, please contact them directly regarding their return or parts-replacement policy.
https://www.lg.com/us/soundbars/lg-s60tr-home-theater-soundbar#pdp_specs
For any further assistance or to explore additional solutions with us, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help. We appreciate your patience and are here to support you.
—Renzo
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t connect middle speakers I tried many times
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Rafael. Thank you for reaching out about your LG Soundbar (S60TR) model. We understand the importance of having all speakers connect properly so you can enjoy the full surround‑sound experience.
Since the middle speakers aren’t pairing, one helpful step you can try is performing a manual wireless connection reset by pressing and holding the PAIRING button on the rear of the speaker for about 5 seconds until the LED begins blinking. Then, on your LG TV or soundbar, go to Settings → Sound → Wireless Speaker Connection and re‑add the speaker from the list. This helps re‑establish a clean link between the components. For more guidance, visit https://www.lg.com/us/support/help-library/lg-sound-bar-troubleshooting-audio-missing-from-some-speakers--1429107643672. We’d be glad to take a closer look at your setup and assist you further. Please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can continue supporting you. ^Juvy
Subwoofer Problems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When watching something or playing through Bluetooth the Subwoofer cut in and out. The rear speaker stay connected and sound great. Very disappoint in this home theater soundbar after owning six LG TVs and a S20A LG Soundbar. I recommend A different LG Wired Home Theater Soundbar.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lori. Thank you for reaching out, and we understand the importance of having your LG Soundbar (S60TR) model deliver consistent, reliable audio—especially when you’ve enjoyed multiple LG products in the past. Wireless subwoofers use a dedicated RF connection to the soundbar, but certain conditions may lead to drop-outs while rear speakers remain connected. To resolve this, press the PAIRING button on the subwoofer for 5 seconds, then power cycle the soundbar. This creates a new link and stabilizes the connection. Additionally, moving the subwoofer closer to the soundbar or away from devices that emit wireless signals (like Wi-Fi routers and cordless phones) can enhance signal strength. For more guidance, visit https://www.lg.com/us/support/help-library/audio-cutting-out--20154860345938 and https://www.lg.com/us/support/help-library/lg-sound-bar-why-isnt-my-subwoofer-connect-to-my-lg-sound-bar--1422391675816. We’d be glad to take a closer look at your setup and help get your subwoofer performing the way you expect. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
Ok to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fan of JBL, but not for these speakers. What you get is what you spend compare to other JBL top end speakers.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Suri. Thank you for sharing your experience with your LG Soundbar (S60TR) model. We understand the importance of having audio equipment that delivers the level of performance you expect, especially when comparing it to other top‑end models you’ve enjoyed.
One helpful step you can try is adjusting the EQ settings on your connected device or receiver, as fine‑tuning the highs, mids, and lows can noticeably enhance clarity and overall sound balance for this model. For more guidance, visit https://www.lg.com/us/support/product/lg-S60TR.AUSALLK. If you need further assistance, please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Not what I was expecting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s not too shabby, of course it was on sale, but not quite the “boom” I was expecting. It is louder connected by the cable rather than Bluetooth.
No, I would not recommend this to a friend