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Customer Ratings & Reviews

Your price for this item is $495.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 368 reviews

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92%
would recommend
to a friend

Customers are saying

Customers praise the 5.4 Cu. Ft. Freestanding Gas True Convection Range's convection oven, ease of cleaning, and burner performance. Many appreciate its appearance and find it easy to use, while some experienced minor issues with the control panel's responsiveness and temperature accuracy. The price point also received positive feedback. Overall, the range is considered to have excellent cooking performance and a stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-368 of 368 reviews
  • Rated 4 out of 5 stars

    Great range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed and compared so many gas ranges before purchasing this. Finally chose this for a great price match from best buy. The customer service rep at Appliances section was a great support.The delivery was very fast. I use the gas range heavily for cooking although its been only 4 days. Its too early to review but so far am very satisfied. The cast iron gets a little hot but not too bad. Cleaning has been easy. Oven preheats quickly and the convection backing is great. I do wish there were atlas 2 super burners for the kind of cooking I do.

    I would recommend this to a friend
  • Pros mentioned:
    Burner count, Convection

    Rated 2 out of 5 stars

    burners too close to eachother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole point of getting a unit with 5 burners is so you can use most of them at once. You can't use the back and front burner at the same time. You may be able to use small pot in the back, and maybe small pots in the middle, but don't expect to use a full size pot. Most burners are quite large, making you think you can use large pots on all burners. Not the case, stove top area way too small. Plus back panel takes away another 3 inches of stove-top space. Poor design, it's a shame as burners, and oven work quite well. Just not enough real estate. Unless you own skinny pots...lol

    No, I would not recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 3 out of 5 stars

    Just Average

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get and use this oven, and while that works great. The buttons to set your temperature and timer are very hard to push. In addition, the black top of the stove is quite difficult to keep clean. Otherwise all works well. Have had for three months and no other complaints. Oven preheats quickly. Storage drawer beneath is a plus.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gas Range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replaced my 16 years old gas range with this new stainless LG gas range. And immediately my kitchen turned into a beautiful and luxury kitchen. Everything works great and enjoy cooking with this new range.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 1 out of 5 stars

    Didn't work from the first minute

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work 'out of the box'. The clock couldn't be set as the control panel was dead. Therefore the oven couldn't be used. The LG Technician couldn't get anything to work and showed me the reason. The PCB with the micro-switches that sits behind the control panel was located so far from the panel that you would need to poke a hole in the panel with a screwdriver to operate it (his words). Clearly never tested at the factory and not checked by the installers.. Looking at the Best Buy and LG reviews, I found 3 other customers with what appears to be the same problem. Therefore I was not confident that a replacement stove would be correct. Neither Best Buy nor LG would consider an upgrade so all 4 of these new LG appliance have been returned in favour of another brand and store. Ultimately the loss to LG &/or Best Buy will be significantly more to deliver/collect and re-sell these used items than it would have cost to make me satisfied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst range I have ever owned. In 6 years, I have had the oven serviced twice, and I the same problem is going to happen again. I am getting rid of it. Also, the dials in the front are a hazard, and the convection is awful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom storage drawer will not open. None of the controls work. Can not turn on the oven or set the clock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gas oven is the worst oven ever. It does not pre-heat without an error code. It is a piece of junk! Unfortunately we only found out what a piece of junk it was after the warranty expired. Stay away from this junk!

    No, I would not recommend this to a friend