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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 845 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the 5.8 Cu. Ft. Smart Freestanding Gas True Convection Range for its air frying capabilities, overall performance, and ease of use. Many appreciate the various features and attractive design, with the InstaView window being a particular favorite. However, some customers have expressed concerns about the drawer's build quality and the difficulty in cleaning the grates. A few have also mentioned issues with temperature control and preheating time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 845 reviews
  • Rated 4 out of 5 stars

    New Gas Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice stove. Just took a while to find one available. LP conversion kit was included and was easier to change than most other brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great oven!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great oven with wifi capabilities which we have already utilized. I wish I could say something about the airfry rack, but they do not have it in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I love it I love couldn’t have purchased a better stove it’s everything and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just delivered today to replace the new Samsung that had a gas leak. Loving it so far!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stove and service Will recommend the stove very nice looking stainless steel finish great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific range for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gas range we ever owned. Airfry function is terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kitchen jewelry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range was on back order but was worth the wait. LG has outdone itself. Cooks evenly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The blue interior really adds a nice touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my new LG just love the AirFry and everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Of oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this oven bakes evenly love the tap the door light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good range

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price and features. Am very satisfied with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Momma is a happy camper. This model comes with top cast iron griddle - awesome but needs curing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Stove Experience Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought many appliances from best buy and this has been a horrendously bad experience. 3 delivery reschedules, two separate deliveries and installations of this stove and both defective with no oven due to F9 error. We ask for LG service specialist to fix issue and we're told we have to call LG because its under manufacturer warranty. Ridiculous. We call LG and now 3 days later still no service call. Best buy says they can deliver ac3rd stove we decide that we cannot do this a third time. So were returning it for a GE. Did i mention we had a stove with no working oven, 6 visitors, over thanksgiving. I had to use my neighbors oven. No offer of credit from best buy for all our troubles and no working oven for over 3 weeks. Do not buy this stove. After further research the F9 problem has been experienced by other customer's. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, JosephT. Thank you for sharing your experience with us. We understand that having issues with the LG LRGL5825F gas range, especially during such a busy time, has been incredibly frustrating, and we want to assist you in resolving this.

      The F9 error typically indicates that the upper oven is not heating properly. To try and resolve this issue, we recommend starting with these steps:

      Press the CLEAR/OFF key and try the original function again.
      If the error reappears, turn the circuit breaker for the unit off, wait 30 seconds, and then turn it back on.
      If these steps don’t resolve the issue or if you're unable to perform them, it’s possible that service will be needed. You can visit our Request a Repair page to schedule a service appointment.
      LG Range - Error Codes List - https://www.lg.com/us/support/help-library/lg-range-error-codes-list--20150154166283
      Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We understand your situation, and we truly appreciate your patience as we work to resolve this for you.

      —Renzo LG

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, my wife is so happy. Nice quality and cooked very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this many times already. Great service, great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range works great. The burners are much hotter then my old range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this oven and the preheat tune it plays! It is big with multiple rack positions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice bundle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice bundle from LG and great upgrade for our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like champ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and works amazingly. These gas burners are joy to cook on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The flames are very strong, the oven is the perfect size.

    I would recommend this to a friend