Customers recognize the 5.8 Cu. Ft. Smart Freestanding Gas True Convection Range for its air frying capabilities, overall performance, and ease of use. Many appreciate the various features and attractive design, with the InstaView window being a particular favorite. However, some customers have expressed concerns about the drawer's build quality and the difficulty in cleaning the grates. A few have also mentioned issues with temperature control and preheating time.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 846 reviews
Rated 1 out of 5 stars
Worst Stove Experience Ever
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've bought many appliances from best buy and this has been a horrendously bad experience. 3 delivery reschedules, two separate deliveries and installations of this stove and both defective with no oven due to F9 error. We ask for LG service specialist to fix issue and we're told we have to call LG because its under manufacturer warranty. Ridiculous. We call LG and now 3 days later still no service call. Best buy says they can deliver ac3rd stove we decide that we cannot do this a third time. So were returning it for a GE. Did i mention we had a stove with no working oven, 6 visitors, over thanksgiving. I had to use my neighbors oven. No offer of credit from best buy for all our troubles and no working oven for over 3 weeks. Do not buy this stove. After further research the F9 problem has been experienced by other customer's. Very disappointing.
Hello there, JosephT. Thank you for sharing your experience with us. We understand that having issues with the LG LRGL5825F gas range, especially during such a busy time, has been incredibly frustrating, and we want to assist you in resolving this.
The F9 error typically indicates that the upper oven is not heating properly. To try and resolve this issue, we recommend starting with these steps:
Press the CLEAR/OFF key and try the original function again. If the error reappears, turn the circuit breaker for the unit off, wait 30 seconds, and then turn it back on. If these steps don’t resolve the issue or if you're unable to perform them, it’s possible that service will be needed. You can visit our Request a Repair page to schedule a service appointment. LG Range - Error Codes List - https://www.lg.com/us/support/help-library/lg-range-error-codes-list--20150154166283 Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We understand your situation, and we truly appreciate your patience as we work to resolve this for you.
—Renzo
Rated 5 out of 5 stars
Great range
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Much better than our previous samsung in features and quicker in preheat time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was in love with the picture and the specs until I brought it home. Right from the get go, this LG product let me down. Installing it was an awful nightmare that we had to walk away from to cool down. We have propane and so we needed to change the orafices. My suggestion is don’t. You have to practically disassemble the entire oven to get to them and heaven help you if you drop one for the range. Now your taking apart the top. We are DIYers and experienced but this caused a row and one of us to stomp off in anger.
Once it was assembled, we were so excited! Then the thing started singing a cute little tune. After investigation it seemed like the clock just reset itself. Well now that’s weird, right? Well it continues to reset itself randomly. We called LG and they sent a service technician on Thursday (have owned for 19 days at this point) and when he called LG, they had to read the owner’s manual to determine it’s a power thing. The LG customer service rep declined to send out a new computer module as they were sure that’s not it and it must be our power surging. Um. No. We have never had an electrical issue previously and very minimal usage on that circuit. So now we are stuck with a pretty stove that just randomly surges/sings and it’s too late to return (now at 22 days). Very frustrating. Plus, the air fry option isn’t really an option because LG doesn’t have the tray available yet. I say steer clear.
We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette