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Customer reviews

Rating 4.6 out of 5 stars with 845 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the 5.8 Cu. Ft. Smart Freestanding Gas True Convection Range for its air frying capabilities, overall performance, and ease of use. Many appreciate the various features and attractive design, with the InstaView window being a particular favorite. However, some customers have expressed concerns about the drawer's build quality and the difficulty in cleaning the grates. A few have also mentioned issues with temperature control and preheating time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 846 reviews
  • Rated 1 out of 5 stars

    Worst Stove Experience Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought many appliances from best buy and this has been a horrendously bad experience. 3 delivery reschedules, two separate deliveries and installations of this stove and both defective with no oven due to F9 error. We ask for LG service specialist to fix issue and we're told we have to call LG because its under manufacturer warranty. Ridiculous. We call LG and now 3 days later still no service call. Best buy says they can deliver ac3rd stove we decide that we cannot do this a third time. So were returning it for a GE. Did i mention we had a stove with no working oven, 6 visitors, over thanksgiving. I had to use my neighbors oven. No offer of credit from best buy for all our troubles and no working oven for over 3 weeks. Do not buy this stove. After further research the F9 problem has been experienced by other customer's. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, JosephT. Thank you for sharing your experience with us. We understand that having issues with the LG LRGL5825F gas range, especially during such a busy time, has been incredibly frustrating, and we want to assist you in resolving this.

      The F9 error typically indicates that the upper oven is not heating properly. To try and resolve this issue, we recommend starting with these steps:

      Press the CLEAR/OFF key and try the original function again.
      If the error reappears, turn the circuit breaker for the unit off, wait 30 seconds, and then turn it back on.
      If these steps don’t resolve the issue or if you're unable to perform them, it’s possible that service will be needed. You can visit our Request a Repair page to schedule a service appointment.
      LG Range - Error Codes List - https://www.lg.com/us/support/help-library/lg-range-error-codes-list--20150154166283
      Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We understand your situation, and we truly appreciate your patience as we work to resolve this for you.

      —Renzo LG

  • Rated 5 out of 5 stars

    Great range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than our previous samsung in features and quicker in preheat time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as it should. Love the tap to view feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchentoys

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing products we are so in love with are oven microwave and refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas stove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks my food fast compared to an electric stove. Super satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the stove. The burners are big compared to my last stove. I haven’t used the oven. It’s too hot to put on an oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it . Great price does everything we wanted and more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This works well for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it. Grates and flame height. Also like the blue interior. Higher quality than last range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Unit, well built, works fine, great install personal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and especially enjoy the double kock to see what is inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice LG range.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this LG range! Heats up quickly and cooks evenly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome maybe to smart lol. Wife and kids played with the oven door for an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling Hot Hot Hot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burners put out plenty of heat, oven heats quickly, and easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok item. Why else one can say about a range? Pricy?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great heat and even cooking from the burners, all controls are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like LG products. Stove works well. Top burners heat true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great function for the price, It also was in stock and available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent redults with fast and clear options. Also easy cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gas range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used a lot but so far I love this range. Highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Power surge that LG says can’t be their fault

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in love with the picture and the specs until I brought it home. Right from the get go, this LG product let me down. Installing it was an awful nightmare that we had to walk away from to cool down. We have propane and so we needed to change the orafices. My suggestion is don’t. You have to practically disassemble the entire oven to get to them and heaven help you if you drop one for the range. Now your taking apart the top. We are DIYers and experienced but this caused a row and one of us to stomp off in anger. Once it was assembled, we were so excited! Then the thing started singing a cute little tune. After investigation it seemed like the clock just reset itself. Well now that’s weird, right? Well it continues to reset itself randomly. We called LG and they sent a service technician on Thursday (have owned for 19 days at this point) and when he called LG, they had to read the owner’s manual to determine it’s a power thing. The LG customer service rep declined to send out a new computer module as they were sure that’s not it and it must be our power surging. Um. No. We have never had an electrical issue previously and very minimal usage on that circuit. So now we are stuck with a pretty stove that just randomly surges/sings and it’s too late to return (now at 22 days). Very frustrating. Plus, the air fry option isn’t really an option because LG doesn’t have the tray available yet. I say steer clear.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

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