Customer Ratings & Reviews
- Model:
- LRGL5825D
- SKU:
- 6401888
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 5.8 Cu. Ft. Smart Freestanding Gas True Convection Range for its air frying capabilities, overall performance, and ease of use. Many appreciate the various features and attractive design, with the InstaView window being a particular favorite. However, some customers have expressed concerns about the drawer's build quality and the difficulty in cleaning the grates. A few have also mentioned issues with temperature control and preheating time.
This summary was generated by AI based on customer reviews.
Excellent shopping experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an excellent buy and install experience for me.
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove is doing everything it says it will. Satisfied at this point
I would recommend this to a friendNice color!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg i love the blue color inside and outside is so beautiful
I would recommend this to a friendAwesome stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove! So sleek and quiet and the air fryer is an added bonus!
I would recommend this to a friendNice oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice oven and has great features. I wish the drawer on the bottom was bigger so i gave it 4 stars
I would recommend this to a friendPerfect so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing high burners and recommend this one over the Samsung’s any day.
I would recommend this to a friendLG Gas Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great gas stove. I love that it has an airfryer!
I would recommend this to a friendstove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, service and delivery. thanks...............
I would recommend this to a friendDee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome this is one of the best purchases from bestbuy
I would recommend this to a friendMs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is range top at back becomes very HOT when oven is on. Looks great. Easy to use
I would recommend this to a friendSleek efficient appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new stove. Cooking with gas is so much easier.
I would recommend this to a friendGas leak from burner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in December and noticed a gas smell constantly coming from the stove and the gas company found it was a leak from the front burners. We requested a return and exchange in January as we had to shut our gas off to stop the leak, but after 6 weeks of geek squad constantly rescheduling our delivery, we’ve decided to just return this and get a different brand. Extremely frustrating to pay so much for a faulty stove and then to have the return process be such a nightmare.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dreeves. Thank you for taking the time to share your experience with us. We understand your concern about dealing with both a gas leak and delays in the return process for your LG Range (LRGL5825F) model. Your safety and satisfaction are our top priorities, and we want to help in any way we can.
For the gas leak issue, we strongly recommend that you cease using the stove immediately and reach out to a certified technician for a thorough inspection if you haven't already done so. In the meantime, we would like to assist you in resolving this matter as quickly as possible.
Please send us a private message on social media @LGUSSupport, and our team will work with you to expedite the return process and explore any potential solutions. We appreciate your understanding and the chance to make this right for you. ^Juvy
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It only took three deliveries until we finally received an range that was not damaged.
I would recommend this to a friendLG Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful stove and glad to have a gas range. Works perfectly.
I would recommend this to a friendHappiness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the stove has 5 burners and flat plate option
I would recommend this to a friendMy stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice stove, nice features but back burners don’t get hot fast enough for me.
I would recommend this to a friendAwesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t installed it yet but I’m very pleased on my purchase!
I would recommend this to a friendBella 2021
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good products I like very happy With my Stove good
I would recommend this to a friendLgstove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luv the new stove and also purchased a hood luv them both
I would recommend this to a friendPower surge that LG says can’t be their fault
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in love with the picture and the specs until I brought it home. Right from the get go, this LG product let me down. Installing it was an awful nightmare that we had to walk away from to cool down. We have propane and so we needed to change the orafices. My suggestion is don’t. You have to practically disassemble the entire oven to get to them and heaven help you if you drop one for the range. Now your taking apart the top. We are DIYers and experienced but this caused a row and one of us to stomp off in anger. Once it was assembled, we were so excited! Then the thing started singing a cute little tune. After investigation it seemed like the clock just reset itself. Well now that’s weird, right? Well it continues to reset itself randomly. We called LG and they sent a service technician on Thursday (have owned for 19 days at this point) and when he called LG, they had to read the owner’s manual to determine it’s a power thing. The LG customer service rep declined to send out a new computer module as they were sure that’s not it and it must be our power surging. Um. No. We have never had an electrical issue previously and very minimal usage on that circuit. So now we are stuck with a pretty stove that just randomly surges/sings and it’s too late to return (now at 22 days). Very frustrating. Plus, the air fry option isn’t really an option because LG doesn’t have the tray available yet. I say steer clear.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
