Customer Ratings & Reviews
- Model:
- LRGL5825D
- SKU:
- 6401888
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 5.8 Cu. Ft. Smart Freestanding Gas True Convection Range for its air frying capabilities, overall performance, and ease of use. Many appreciate the various features and attractive design, with the InstaView window being a particular favorite. However, some customers have expressed concerns about the drawer's build quality and the difficulty in cleaning the grates. A few have also mentioned issues with temperature control and preheating time.
This summary was generated by AI based on customer reviews.
We love the oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this oven. Very pretty. Would buy again.
I would recommend this to a friendBuyer beware
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this oven over a year ago, and initially I enjoyed the oven and great gas stovetop--the simmer burner is very low, and the power burner is very higher. Unfortunately the convection fan and lcd panel are now faulty, and the temperature is off by around 25-50 degrees, even on non-convection settings. When I went to report this to LG (I was in warranty at the time), my appointment was automatically canceled by the repair person, and LG offered no further support. I'm now faced with either a $450 bill to fix the oven, but I'll likely just buy a new, non-LG device.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Guzz. Thank you for sharing your experience with the LG Range (LRGL5825F) model. We’re glad to hear that you initially enjoyed the features, but we completely understand your concern with the convection fan, LCD panel, and temperature issues. Your feedback is important, and we’re here to help.
It’s concerning to hear about the cancellation of your repair appointment and the lack of support from LG. If you’re still within the warranty period, we recommend reaching out again to ensure your case is escalated, as you shouldn’t have to incur repair costs for a malfunctioning appliance.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further in getting the support you deserve. We appreciate your patience and hope to help you find a satisfactory resolution. ^Juvy
Air fry is junk
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just an ok range. The range grills are basically uncleanable. Once food burns on them you cannot get it off. Scrubbing, takes off the finish. The stains dont even remove from cleaning in the dishwasher. The air fry is a joke as it doesnt work well. If you want this oven just for the air fry option you will be better off with a countertop stand alone air fryer. This air fryer does not cook well. The $50 sold seperatly air fry rack is hard to find in stock
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Master Chef
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stove. Makes me want to cook like a chef.
I would recommend this to a friendAppliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still learning how to use some of the features.
I would recommend this to a friendGas stove replacement for electric.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice addition to the kitchen! Freshened everything up for putting house on the market.
I would recommend this to a friendGreat Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This range is well built and looks beautiful. You can't go wrong with this purchase.
I would recommend this to a friendCan’t wait to use the air fryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically the stove is awesome however I don’t like the fact that you have to use an Apple product for the Wi-Fi, I have an iPad mini not working because it’s too old come on apple
I would recommend this to a friendgreat item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product for the price would recommend this item
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove is great only downfall is that the low simmer don’t go low enough
I would recommend this to a friendConvection range
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for several months now and it lives up to our expectations
I would recommend this to a friendAir Fry Oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven. Awesome features Great color. Looks beautiful.
I would recommend this to a friendDisappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like the drawer at bottom. Doesn’t stay on track and sounds cheap.
No, I would not recommend this to a friendYes go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for a month now haven’t had any problems everything works fine
I would recommend this to a friendWorse oven I have ever bought..
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Besides being the worst oven I ever had, Geek Squad and Best Buy have been the worse for customer service with this issue. We have had the unit for 1 year 4 months and it has broken 2 times with F9 problems for electric. In the past 5 months it has worked for 3.. Communication for getting it fixed has been bery little and I have been on the phone and chat for over 9 hours not including the additional 2 months of having no oven.. This is probably a lemon, but how much time do we have to waste on this..?? Disappointed
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Charles. Thank you for sharing your experience with the LG Range (LRGL5825F) model. We understand you rconcern with having the unit break down multiple times in such a short period. Dealing with the F9 error, long repair waits, and poor communication. We strive to provide high-quality products and ensure a smooth experience. For quick help and more information, you may visit https://www.lg.com/us/support/help-library/lg-range-error-codes-list--20150154166283. Since you’ve been without a working oven for an extended period, we recommend reaching out to us directly via @LGUSSupport on social media, where we can escalate your case and ensure that the next steps for either repairing or replacing the unit are handled with priority. We want to help you get back to enjoying your kitchen without further delays. Thank you for your patience, and we are here to assist you in resolving this issue as quickly as possible. ^Juvy
LG stove and oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that the Quality of the stainless steel would be stronger and I expected a broiling pan It’s ok but I always go for the best this to me is NOT the Best
No, I would not recommend this to a friendLg stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The is a great stove I love the grill feature and it heat up incredibly
I would recommend this to a friendToo high flame not adjusted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't convert it to propane burns everything oven has bright yellow and orange flame top burners will not adjust to a low simmer
No, I would not recommend this to a friendStove pilot not working good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the sensors or pilots is not working good I try to reach out and no one give me the right person to check my stove .
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lissette. Thank you for reaching out about your LG Range (LRGL5825F) model. We understand how important it is for every burner to operate smoothly, and we appreciate you sharing what’s been happening. If one of the burners isn’t lighting properly, we recommend checking that the burner cap is correctly seated and free of any debris or moisture. Misalignment or buildup can prevent the sensor from detecting ignition or cause uneven flame. You can also find helpful maintenance and troubleshooting tips here: https://www.lg.com/us/support/help-library/lg-range-why-wont-my-burner-light--20153104499826. If you’d like us to assist further or help connect you with the right service team, please feel free to send us an email at [email protected]. We're here to help. ^Juvy
Lg Stove
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove is nice but the letters from around the knob rubbed off when I cleaned it. I have only had the stove for 4 months.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Maria. We care about the inconvenience you have experienced with your LG Gas Stove. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ~Anthony
