Customers recognize the 5.8 Cu. Ft. Smart Freestanding Gas True Convection Range for its air frying capabilities, overall performance, and ease of use. Many appreciate the various features and attractive design, with the InstaView window being a particular favorite. However, some customers have expressed concerns about the drawer's build quality and the difficulty in cleaning the grates. A few have also mentioned issues with temperature control and preheating time.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 846 reviews
Rated 1 out of 5 stars
Why all the heat goes into the room?!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The oven door has vents on top so expect temperature in the kitchen to be the same as in the oven.
The design is ugly and I still did not find wi-fi button.
No, I would not recommend this to a friend
Brand response from LGAnswers
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We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Delivery install
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bad installed git canceled four times for a big box store unacceptable
Hi, ShawnM. Thanks for reaching out. Hopefully you were able to get your Convection Range installed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Rated 1 out of 5 stars
Good Unit Arrived Damaged
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unit delivered damaged. Oven door would not close. Self cleaning latch bent. Porcelain interior chipped. Awaiting exchange.
Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Rated 5 out of 5 stars
Lovit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love love love. Definitely performs as expected. Meals are done faster with its heating power (BTUs). Oven features somewhat confusing at first. Also, oven light turns on when you accidentally bump the oven handle. So just check it. No biggy.
I would recommend this to a friend
Pros mentioned:
Ease of use, Features, Performance
Rated 5 out of 5 stars
Happy with purchase!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great features & easy to use. Performance is great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've only had it a short time, but liking it very much. All functions work as they should. It is beautiful in our kitchen. The order process went very easily as did the shipping.
Then things fell apart. The service from the Geek Squad was atrocious and it took 8 extra days to finish the installation.
When they came they said, "We can't install until you update your connection." If that requirement had been in the list of all the things we needed to be prepared on, we could have had that done before the delivery. So he went away and said call us when you have the valve and we'll be back in three or four days. We had the valve replaced the same day.
Getting Geek Squad on phone to tell them we had changed the valve and were now ready for second visit, was exceptionally frustrating. It took two of us on different phone redialing. When we finally succeeded, the overseas connection was poor. The person we talked with was hard to understand.
When the second installer came (eight days after the intended installation date and four hours past our advised arrival time) he didn't even know he was to install the new oven. He said, "I'm here to pick up your old stove." Of course, he couldn't because our new one (still in the box in our living room) needed to be installed first. I will say, though, that once he understood the situation, he got us hooked up fairly efficiently.
Geek Squad is very very hard to deal with if things don't start out perfectly.
Again, they should have advised about needing an updated gas valve before delivery. We had ten days to get it done.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far I love this LG range. I haven’t used all the bells and whistle’s that comes with this stove. However, I used the warm option to keep the foods warmed last weekend and I can see myself cooked more in the future. Sorry, I have something cooked while I am writing this rating in the photo.
I used the warm zone option etc.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with LG. No bad comment to the brand. But in general, the air fryer caused the whole house to smoke. Certain foods causes the smoke & I wish I knew before purchasing the stove. I would’ve bought myself a stove w/out the air fryer.