Customer Ratings & Reviews
- Model:
- LRGL5825D
- SKU:
- 6401888
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 5.8 Cu. Ft. Smart Freestanding Gas True Convection Range for its air frying capabilities, overall performance, and ease of use. Many appreciate the various features and attractive design, with the InstaView window being a particular favorite. However, some customers have expressed concerns about the drawer's build quality and the difficulty in cleaning the grates. A few have also mentioned issues with temperature control and preheating time.
This summary was generated by AI based on customer reviews.
Why all the heat goes into the room?!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven door has vents on top so expect temperature in the kitchen to be the same as in the oven. The design is ugly and I still did not find wi-fi button.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Good Unit Arrived Damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit delivered damaged. Oven door would not close. Self cleaning latch bent. Porcelain interior chipped. Awaiting exchange.
I would recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Pros mentioned:Ease of use, Features, Performance
Happy with purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great features & easy to use. Performance is great.
I would recommend this to a friend - Pros mentioned:Air fryer, Features
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stove top and oven are amazing. I love all the features of this range.
I would recommend this to a friend Oven is great, installation was not.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've only had it a short time, but liking it very much. All functions work as they should. It is beautiful in our kitchen. The order process went very easily as did the shipping. Then things fell apart. The service from the Geek Squad was atrocious and it took 8 extra days to finish the installation. When they came they said, "We can't install until you update your connection." If that requirement had been in the list of all the things we needed to be prepared on, we could have had that done before the delivery. So he went away and said call us when you have the valve and we'll be back in three or four days. We had the valve replaced the same day. Getting Geek Squad on phone to tell them we had changed the valve and were now ready for second visit, was exceptionally frustrating. It took two of us on different phone redialing. When we finally succeeded, the overseas connection was poor. The person we talked with was hard to understand. When the second installer came (eight days after the intended installation date and four hours past our advised arrival time) he didn't even know he was to install the new oven. He said, "I'm here to pick up your old stove." Of course, he couldn't because our new one (still in the box in our living room) needed to be installed first. I will say, though, that once he understood the situation, he got us hooked up fairly efficiently. Geek Squad is very very hard to deal with if things don't start out perfectly. Again, they should have advised about needing an updated gas valve before delivery. We had ten days to get it done.
I would recommend this to a friend- Pros mentioned:Ease of use
Great stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greay gas stove. Works really well and easy to use once you learn all the features. A little hard to clean the top.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the features easy to use bakes well and love the griddle feature
I would recommend this to a friend - Pros mentioned:Air fryer
LG Stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Stove and features. Spacey and air fry ready. For the price, you can't beat it.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect match for my kitchen!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new gas range! So easy to clean too, great buy!
I would recommend this to a friend I am loving my new LG range.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this LG range. I haven’t used all the bells and whistle’s that comes with this stove. However, I used the warm option to keep the foods warmed last weekend and I can see myself cooked more in the future. Sorry, I have something cooked while I am writing this rating in the photo. I used the warm zone option etc.
I would recommend this to a friend- Pros mentioned:Ease of use
Best Range ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a beutiful apliance, easy to use, and works so good.
I would recommend this to a friend - Pros mentioned:Performance
Satisfied as of Now
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hav e own it a short time but pwrforms as expected.
I would recommend this to a friend LG stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stove is fantastic better than we expected and all items we wanted
I would recommend this to a friendFantastic oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality once again from LG. All of my appliances are LG and no other brand quite messures up!
I would recommend this to a friendGreat range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with this range. Looks great, works well
I would recommend this to a friendOven range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good item and good product my wife she loves this one
I would recommend this to a friendGreat stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a bakery owner I'm used to having great equipment, this is the first in home oven like this and we love it!
I would recommend this to a friendNot a happy purchaser
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a huge fan of LG products. However, I am not happy with this product (considering the money I spent). It doesn’t clean up very well, inside and out; I’m simply not happy with its performance. I seriously considering purchasing another brand.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jacqueline. Thank you for taking the time to share your experience with LG Range (LRGL5825F) model. We understand your concern about the performance of your unit has not met your expectations, and we appreciate your feedback. We strive to provide high-quality products that exceed our customer's needs and expectations. To improve its cleaning performance, we recommend trying a thorough cleaning cycle or using a soft, damp cloth with mild detergent to wipe down the interior and exterior. For additional help, you may visit https://www.lg.com/us/support/help-library/general-maintenance-and-cleaning-ranges-and-cooktops--20152320015536. If you're still facing issues, please don’t hesitate to send us a private message on social media @LGUSSupport, and we’d be happy to provide additional troubleshooting steps and assist you further.
We’re here to help, and we value your continued trust in LG. ^Juvy
Too much smoke when using air fryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with LG. No bad comment to the brand. But in general, the air fryer caused the whole house to smoke. Certain foods causes the smoke & I wish I knew before purchasing the stove. I would’ve bought myself a stove w/out the air fryer.
No, I would not recommend this to a friendF9 Error
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started receiving the F9 error just after the 1-year warranty was up. Would come and go, and be ok for periods of time. Then recently only convection bake would work, which really makes no sense, and now, less than 3 years of having this stove the oven does not work at all. Extremely disappointing as this was not a cheap stove. $350 for someone to come out and look at it. Ridiculous! No more LG appliances as this is unacceptable performance.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with LG Range (LRGL5825F) model. We understand your concern about your oven isn't functioning as expected, especially after only a few years. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. The F9 error on your unit could indicate an issue with the oven's temperature sensor or other internal components. We recommend checking the temperature sensor for any visible damage or wear. Regarding on the issue that is not working at all, you may visit this link to obtain more information: https://www.lg.com/us/support/help-library/oven-power-issues-electric-range-gas-range--1430141359009. If the issue persists, please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further and explore possible solutions. We appreciate your patience and look forward to resolving this for you. ^Juvy