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Customer Ratings & Reviews

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$1,299.99
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Customer reviews

Rating 4.6 out of 5 stars with 845 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the 5.8 Cu. Ft. Smart Freestanding Gas True Convection Range for its air frying capabilities, overall performance, and ease of use. Many appreciate the various features and attractive design, with the InstaView window being a particular favorite. However, some customers have expressed concerns about the drawer's build quality and the difficulty in cleaning the grates. A few have also mentioned issues with temperature control and preheating time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 121 reviews
  • Pros mentioned:
    Air fryer

    Rated 4 out of 5 stars

    Almost Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was an option for 4.5 stars. The stove itself is fine so far. All the different size and power burners will take a little getting used to, but that is to be expected coming from a 30-year-old stove. Haven't tried all the features yet, but love the tap-on oven light and have used air fry to warm and crispen up a few things. It also lets me know via app and a tone on the stove when oven is preheated, a real upgrade for me. My only complaint is that nobody ever mentioned that newer (especially Convection?) ranges can have problems fitting in at the same depth as older ones if the gas supply protrudes from the wall. I'm now stuck with a stove that protrudes a couple of inches more than I would like, and has a 2-inch or so gap behind, so anything set on top of the stove (i.e. salt and pepper shakers, etc) is more than likely to fall off the back. As I live in an older condo building, there may be nothing I can do to fix it. Please educate your sales folks to ask about this when working with people replacing older stoves.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 4 out of 5 stars

    Honest Review... Must read

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the oven. I didn't know at purchase time but you can knock on the handle/door and the light will turn on. Only 4 stars because I got one range delivered and it has 2 chips (1 big one) in the stove top, they replaced it hassle free, however my second one came with a small chip but was minimal. I didn't want to put the moving crew into distress again... poor David. Customer service at the store was great. I bought the air fry rack from Home Depot (cheaper than LG website). In my opinion, the rack should come with the oven considering your spending a good amount of money on it. Stove top deserves 5 stars. Oven deserves 5 stars. I haven't tried cleaning the oven yet, but be sure to read manual to avoid ruining the blue finish. I have not used the griddle yet, but I have read (reviews) that you should let it heat up before cooking on it, to avoid uneven cooking. I did a great deal of research before purchasing... I'm surprised the light feature was not mentioned (that I saw anyway).

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good product with One issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really loves this gas range because of its clean and modern design. She also appreciates the significantly more powerful heat compared to our previous gas range, as it allows for faster cooking. The only thing we don't like is that the gas pipe comes out from the wall and prevents us from placing the back of the range close to the wall. We wonder why they didn't consider the structure of older houses when designing this gas range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Stove but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new oven, we’ve only had it for 3 days. However the bottom of the oven already has discoloration which shouldn’t be happening since this is a brand new stove. Each time we used it there’s more discoloring. This stove has an air fryer but have to purchase separately the Air Fry basket separately along with the broiler tray. For the amount they ask for this oven, these things should come with it. We’ve even cleaned the oven and these spots won’t come off. They look burnt spots but nothing is getting them off even with the cleaning cycle and nothing was in the oven that spilled over.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your feedback! Allow us to look into the issue of discoloration! According to the manual, it's advised you clean your appliance after each use to prevent discoloration. Please try to use the self clean oven mode to make sure your oven's interior is completely clean before use. Feel free to contact us for further recommendations regarding this issue! You can see our contact options here: https://www.lg.com/us/support/contact. Alternatively, our social media (Facebook and Twitter) handle is @LGUSSupport. ^Chris LG

  • Rated 4 out of 5 stars

    Flimsy bottom drawer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this stove except for the bottom drawer. It’s very flimsy and hard to open and close

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice stove/oven. The stove portion is tall. My previous was close to counter height and this one is about an inch above. Just have to get used to it. 4 stars because it didn't come with the air fryer shelf/tray. That is sold separately. Otherwise, good so far. Have had it for 3 weeks. It does dust, even after cleaning. But that happens when you choose black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great oven.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great oven. It is large and cooks evenly. I have tried all the options and everything works as it should. The only reason I gave it 4 stars is the top burner positions are odd. They are so close to the middle burner that the heat isn’t centered under the pan if you have the griddle on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice oven! Looks super classy, not your run of the mill. Still getting used to the blue inside, but I love it!! Griddle is super nice, all burners have a nice full flame.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its quiet and nice looking. The only issue we have had is that with a full load, the adjustable bottom rack can fold down all by itself and the dishes subsequently fall over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchen units replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally received the four units and have been pleased with the quality of the products.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Performance

    Rated 4 out of 5 stars

    Great oven at great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great oven at a great price. Got it on sale. Still only several months old. Looks great. Cooks great. Some nice features for a lower end range (less than $1000). Con's: The flames can go out and up the sides of the pans and make the pot handles hot!. The touch light (you simply touch the glass door) is a nice feature, but not dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Grates

    Rated 4 out of 5 stars

    Overall, A Very Good Range

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this range for a little over a year now and it has been great, with one exception…the center cooking grate is slightly higher than the 2 outer cooking grates. Cooktop: • Burner performance is very good; a lot of options for high heat and slow simmer applications. • Easy to start and large, hefty knobs make it quick and easy to adjust as you are cooking. • Cleaning is relatively easy, with respect to a gas stove; cooking grates are easy to remove and put back in place. • The only glaring issue is the unevenness of the center cooking grate (slightly higher) compared to the 2 outer cooking grates. o This makes it a challenge to move pots around the cooking surface easily; you have to slightly lift part of the pot or pan…it is not truly a continuous surface. o Large/heavy stock pots, filled with liquid, are a challenge to move or adjust on the burner, if not placed exactly in the spot you want them. o Also, when you have a fry pan bridging the center and outer cooking grate, any oil will tend to pool a bit to the opposite side of the pan. o At first this was a minor inconvenience, but after a year it has become a glaring issue for me. Oven: • The oven performance is very good; heat distribution is pretty even and temps seem to be accurate with respect to the corresponding settings. • Convection performance is excellent and the air fryer setting works well. • There are a lot of rack locations, so you have a lot of options for cooking multiple items at once. • Cleaning pretty easy, but I have not tried the self-cleaning option yet. Overall, I have really enjoyed this range, but wish there was a fix of the uneven cooking grates.

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 4 out of 5 stars

    Looks great! Disappointed with drawer!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed this stove. It looks great. However there are 2 things that are highly disappointing. First the drawer in the bottom does not slide well at all. It’s very cheaply made. I wish I would have realized this before I bought it. I may have not bought it. Second I thought it came with the air fry basket. Disappointed that it has that feature but no basket comes with it. Also it does smudge a lot.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Air fryer
    Cons mentioned:
    Grates

    Rated 4 out of 5 stars

    It's a Stove.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it too much but I'm beginning my holiday cooking and baking so it will get a workout! I haven't used the air-fry option but the basket arrived this week so that's something new. The grates are heavy and the griddle prevents large pans from centering on the flame unless you remove it. When you remove it, where do you put it? I'm enjoy the stove over all but it's been less than a month. The storage drawer on the bottom is pretty handy for large baking sheets.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 4 out of 5 stars

    Oven/Stove Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven and stove work amazing. Stove heating elements bring water to a boil within minutes. Oven air fry option does take as long to bake/cook compared to small counter top air fryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still evaluating the quality of LG Products.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Range (on sale) to replace an LG Electric range that the control board failed in and the cost to repair/replace it was (cost) prohibitive. I almost did not purchase LG due to the issues that we had with our LG Refrigerator (the infamous Linear Compressor failure less than 18 months after purchase). Other than being somewhat difficult to clean, I/we have little negative to say about this Range and we both LOVE it (so far). I won't even go into the negatives here/now as we have only had the Range for a short time and as the adage goes "Only time will tell". It is a very nice-looking Range and works well. I just hope that it holds up as reliability seems to be an issue with LG. I was worried about LG repairing it as there were MANY people on the internet with horror stories about being denied their warranty claim by LG and left with a worthless refrigerator. I must admit that when the compressor went out in our refrigerator the warranty/repair was handled to our satisfaction. But I would be remiss if I did not add that I am skeptical regarding the longevity of the repair since the original compressor failed so quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer, Ease of use

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. The air fryer does not work as quick as the smaller air fryers but does a nice crispy job. Love the enamel inside lining to keep clean, with quick clean function. The 10,000BTU burner boils water very quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Lg oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great oven/stove. Have propane hooked up. Only reason for 1 star off, is the temperature control on the oven stopped working properly just shy of two years of owning. Luckily I use Best Buy pro, and had the additional year of warranty. I got a replacement stove (exact model), for $100 service fee.

    I would recommend this to a friend
  • Cons mentioned:
    Grates

    Rated 4 out of 5 stars

    Nice range with all the latest features

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, I think this is a great product al though the black porcelain cook top is hard to clean without streaks. Love the tap on oven light. Used the air fryer once - big mess! Haven't used it since. I do like convection bake. Seems like it bakes more evenly such as with a frozen pizza. I also am big on the touch panel versus the click (membrane) type buttons I have had on my previous range, The do wear out. The grates are kind of heavy. You must be careful when removing and installing them or you could chip the finish. No problems since the install just over a years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice stove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the stove, it functions well. But, it gets dirty quickly and easily, and shows up all over stove. I feel like I'm cleaning it constantly.

    I would recommend this to a friend