Customer Ratings & Reviews
- Model:
- 50QNED75URA
- SKU:
- 6534588
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 50” Class 75 Series QNED 4K UHD Smart webOS TV (2023) for its excellent picture quality, with many noting the crisp and vibrant display. The setup process is also generally well-received, with users appreciating its ease and intuitiveness. While some users have expressed dissatisfaction with the remote control, particularly its small buttons and touch sensitivity, the overall sentiment towards the TV remains positive.
This summary was generated by AI based on customer reviews.
Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really didn't show as well as expected. The sevice wasn't that well either.
No, I would not recommend this to a friendDissapointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissapointed, remote is not very responsive, pic is dark. Home screen is too cumbersome. I added roku instead of using the tv itself.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Rochelle. Thank you for sharing your feedback on the LG TV (50QNED75URA) model. We understand how important it is to have a responsive remote, a clear picture, and an easy-to-use home screen. We aim to offer reliable, high-quality products for a smooth viewing experience. Here are some tips to help with the issues you're having: try changing the remote batteries or resetting it by taking out the batteries, pressing any button for 10 seconds, and then putting the batteries back in. If the picture is too dark, check the TV's picture settings. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. To simplify the home screen, you can customize the settings by rearranging or removing apps and shortcuts for easier navigation. If you need more assistance, you can reach out to us on social media @LGUSSupport. Thank you for your patience, and we're here to help you. ^Juvy
NA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the picture, so I returned the item.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you giving the LG TV (50QNED75URA) model a try. We strive to provide reliable, high-quality products and ensure a smooth viewing experience. Picture quality preferences can vary, and we always recommend adjusting the Picture Mode, Brightness, and Color settings to get the best experience. For more help, you may visit https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you ever consider another LG TV in the future, feel free to reach out to us on social media @LGUSSupport for any setup tips. We’d be happy to assist. ^Juvy
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am currently watching it through cable (not wireless) and the picture is not that clear even though I am using an HDMI connection. I should have purchased a different TV that would work better with cable!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with your LG Smart TV (50QNED75URA) model. We appreciate your feedback and regret for any inconvenience you have experienced with the picture quality.
We understand the importance of having a clear and enjoyable viewing experience, especially when using a cable connection. We want to help fix this issue. Please visit the following links: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 and https://www.lg.com/us/support/help-library/best-picture-settings-for-your-lg-4k-or-4k-oled-tv-CT10000018-20150577528034. If you find that the issue persists after following the provided instructions on the links, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Poor quality and no replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the picture was nothing like the store. It matched a set that was $79. Was to have a replacement set up but they never showed. Extremely disappointing
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We appreciate your feedback about your recent purchase, and we're sorry to hear about the disappointment you experienced with the picture quality of the TV. We understand that it's frustrating when the actual product doesn't meet the expectations set in the store.
Regarding the replacement setup, it's concerning to hear that the scheduled service was not fulfilled. Reliable and timely service is essential, and we apologize for any inconvenience you faced in this regard.
If you still require assistance or if you have any further concerns about the TV or your experience, please feel free to reach out to our LG support team. They are here to help with any questions or issues you may have. You can contact them through this link: https://www.lg.com/us/support/contact. -Carl
Lasted 3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant on buying an open box. It lasted 3 weeks and now they wont take it back.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so sorry to hear that your LG 50QNED75URA TV has failed to meet your expectations, especially after just three weeks of use. I can only imagine how frustrating it must be to feel like you've made a mistake by purchasing an open-box model.
First and foremost, I want to acknowledge your concerns and apologize for any inconvenience this has caused. It's unacceptable that the TV didn't meet your needs and expectations, and I'm here to help make things right.
I understand that you're disappointed that we're unable to take the TV back, but I want to assure you that we value your business and want to find a solution. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Order did not arrive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The order never arrived, waited for about two weeks and only got a refund.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for communicating with us regarding the LG TV (50QNED75URA) model. We understand your concern about not receiving your order and have refunded you. We strive to provide exceptional customer service and ensure a smooth and seamless shopping experience. We appreciate your understanding during this time and would like to assist you in finding a suitable solution. Please contact Best Buy customer service at 888-237-8289 to explore alternative options and ensure you receive your order promptly. Alternatively, if you prefer, we can assist you in finding a different product that meets your needs. For further help, you can also reach out to us on social media @LGUSSupport. ^Juvy
Don’t make this your first choice.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned a lower model because the WiFi didn’t work. Salesman said that’s a common problem with LG and that model. So he recommended this one that was $150 more. It works but still sometimes has a hard time connecting to WiFi. I have a mesh point 10 feet from the tv and we are on gigabit fiber speeds. Reading reviews, this seems to be a common problem with LG. Should have gone with Samsung.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
LG 50 inch tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has great color, and picture quality. Received shipping on time.
I would recommend this to a friend - Pros mentioned:Picture quality
TV LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, very good image and sound quality
I would recommend this to a friend X
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unit and good value for the price. Happy with my purchase.
I would recommend this to a friend- Pros mentioned:Picture quality
LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv good quality works amazing on the guest room.
I would recommend this to a friend - Pros mentioned:Picture quality
Smart tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv For 599 Very good picture and sound is great
I would recommend this to a friend Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fuzzy picture from about 25 degrees to the side.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We apologize for the issue you are experiencing with the picture quality on your LG Smart TV (50QNED75URA) model. We understand the frustration caused by the fuzzy picture from about 25 degrees to the side.
To address this issue, we recommend adjusting the viewing angle to ensure a better viewing experience. It's important to note that for optimal picture quality, it is best to view the TV directly in front and within the specified viewing angle range. For additional troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you find that the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
