Customer Ratings & Reviews

Have had LG TV in past and was very impressed with overall features. Decided to purchase a larger screen TV and decided to get another LG product even with higher price going off my previous experience. Very Disappointed with picture quality and volume not consistent on all channels. I regret not choosing another brand.

TV looked great until it was delivered and the screen was smashed. Took forever to get it right with Best Buy. Finally got a replacement TV in my house in JULY! It was ordered in May. Many hours on hold - HOURS - not sure if it was the tv or the store butthe whole experience was a nightmare.

I did not like it, although it is not bad tv but I wanted something better, in every way.

Color can be better. But price and build quality is one of the best

I have 3 other LG smart Tv's that are great. This one's picture is bad. The color is off. And because of the speaker placement, it looks much smaller than my other tv's that are the same size but different models (similar price range). I wish I would have returned it, but my husband used the box to spray paint something on :( It is easy to use the internet with though.

Was a replacement with the insurance we had gotten on our other tv that died suddenly. It serves its purpose.

I have a samsung and I thought I’d try the lg. The Samsung is definitely way better. But this tv will do for now.

Terrible TV. Our analog antique TV worked better than this . U have to enter WiFi info almost any time u turn it on. When connected , it’s very slow ... searching google takes sometimes to open the main page ... ... if it doesn’t show “no internet connection “ and making u to trouble shoot over and over for WiFi connection . Returned it... a wk ago, haven’t got any call from BestBuy , haven’t been refunded either . Will have to call them.. again ... Calling = embrace urself for a looong wait! I returned it within the allocated window for full refund ...for courtesy, they should at least call u to acknowledge it!!!!hum? I was told at the store to purchase warranty for peace of mind... since this piece of tv was heavy and I really wanted to love it, i purchased the warranty to be able to remote trouble shoot it per the store rep.. how on this earth u can use such service when this thing major issue per previous reviewers is WiFi connection!!? Did I just miss that!?yike!lesson learned ... hard way!

Set up is a bit more complicated than other smart tv's I own. Picture is good but nothing out of this world

since we have owed it doesn't update like it should very slow on connecting to the xbox or to Netflix

Good tv at it's price range. Colors are not so crisp and webos is awful.

Great buy but not the best quality . I love LG televisions but this tv isn’t one of their best.

Tv itself is great, but problems with WiFi connection on and off all the time.

If you are watching the TV from the side the picture is faded,

I'm not crazy about the picture. The picture could be brighter. But it is easy to set up and use.

Had a hard time getting the tv to stay connected to WiFi. Exchanged it anntge new one works great

This was the first time I It was a bummer but I kept it . Boring pictures without cable HD

I have had this TV for less than a year. Suddenly most of the smart features weren't working. I don't use them too often on this TV so I am unaware how long it actually has been not working. Come to find out this is a common problem with these TVs. If I wanted to I could open the TV up and straighten some of the wires connected to the WiFi card which I understand is a solution for many people experiencing this issue. However that is not something I want to do so I am stuck with this TV which is no longer smart. Best Buy was essentially useless in this situation. ALSO LG TVs don't have a contract with HBO GO so if you want to stream HBO on it you'll need a firestick or some other smart plug in since the app is not offered. I tried to return it, but they wouldn't let me since it had been so long. I will be purchasing a replacement(probably Samsung), and definitely from a different store.

Bought this tv after looking at multiple different brands. Ended up returning a week later for a cheaper Vizio tv with the same features. Remote was confusing to use even for a young person like me. Build quality also felt very cheap, given the price point I didn’t mind but the tv I replaced it with feels of much higher quality but it’s cheaper.

My WiFi card has been working intermittently on the tv. Other than that it’s a good tv