Customer Ratings & Reviews
- Model:
- 50UK6090PUA
- SKU:
- 6290166
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 50" Class - LED - UK6090PUA Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, affordable price, and user-friendly setup. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the convenience and functionality of the smart TV features. However, some users have expressed concerns regarding the remote control's reliability, limited viewing angles, and subpar color accuracy.
This summary was generated by AI based on customer reviews.
Picture disappointing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After examining this TV in the store, it was a disappointment when we brought it home. Lack of ability to adjust color caused skin color to be off. Gladly Best Buy took it back.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that it did not meet your expectations and that you had to return it. Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings
Your feedback is very important to us and the picture quality concerns will be shared with our product team.
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
- Cons mentioned:Remote control
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is really good. The quality is very very poor. The menu is awful and the remote control is ugly > is funny but is true.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that it did not meet your expectations. Your feedback is very important to us and will be shared with our product team.
If you are in need of some guidance with using your TV, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Not worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The brand name is worth more than the actual product. I am disappointed with this model. My error was trusting the brand name.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Romero, I hate to hear you have experienced this issue with the television you purchased. If you would, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
- Pros mentioned:Picture quality
Horrible television. Don’t do it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible picture. Tried to adjust and it only made it worse. Sound was good though. Returned within 24 hours of purchasing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. It is great to hear that you were satisfied with the televisions sound quality. Although I hate to hear that you returned the television due to the picture quality not meeting your expectations. I would love to help out, if there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Not built to last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV during a Superbowl sale, 15 months later, I can't get the picture to work anymore and it is 3 months outside the warranty.
No, I would not recommend this to a friendGot a lemon
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought this, two of the hdmi ports did not work. May have got a lemon. Took back and bought another tv.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
bought the tv 3 months ago, and the screen went ou
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture looks good while it was working. Life of the tv is not good
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Sorry to see that you are having trouble with your TV! We definitely want to get it up and running for you again. So that we can grab some information and see how we can help, please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
It’s broke after 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came home from work and the the TV will not turn on. It’s not the remote or the batteries as I won’t come on using the power button on the TV itself.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having issues from your TV. It sounds like we'll need to walk through some troubleshooting for your TV. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv Jan 2nd and today is April 3rd and the tv has stopped working already. Got home from work and turned it on and got audio but no video, called LG customer service and did the trouble shooting with them and had no luck! They are sending out a technician to fix it but really after only 90 days we are having to have a new TV repaired?? Should have spent the extra money and got a Samsung or Vizio. Hopefully the fix lasts longer than 90 days.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If this repair doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Horrible picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this TV because the customer service associate who was helping me said LGBT out Samsung the last few years in a row so I decided to give it a try and I like my Samsung Ultra high-def 4K TV so much better than this TV the words on the menu screen look really funny the picture is cheap quality. I absolutely hate this TV. I'll never buy another LG if the picture and menus look like this on every lg brand tv. Sound is very poor quality too.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Worst television purchase ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this television in May and less than 7 months later we're replacing it! It played perfectly for 2 weeks and then started losing the internet connection. We stream tv. We changed internet providers, called tech support and viewed many youtube videos. THEN we looked at other reviews of this model TV and it's all bad... Of course we didn't purchase the protection plan...2nd LG tv purchase that ended badly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
HDMI bad after 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looks good but one of the HDMI ports has gone out after 6 months. I am going to attempt to contact lg for warranty and will update.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV's HDMI ports.
Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Good price, bad quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy Samsung, and after getting this clunker I am going straight back to Samsung. I could never get the color hues right, and too much color begins to show splotches on skin colors. I tried going to the end of the green hue and it was still giving me pinky reds, and the warm/cool control did not do much either. Customer Service was poor and they didn't seem to know their product very well either. Bad all around.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
not as good as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the internet connecetion is not that good, lost wifi sometimes But the screen quality is ok
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Jan, I hate to hear your new television is having difficulty with the internet connection! If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
keep having to enter wifi password
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.unreliable connection to wifi which could be really frustrating, my upper model samsung in my living room has no issues with this. Right now I'm still within the return policy period so I will be returning this tv and fork out the extra money on a higher end t.v.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear you are not satisfied with the television you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
Has great definition.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps going out and we keep having to get it repaired after only having it up for 1 year
No, I would not recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this TV for about three months and HDMI 2 port randomly stops working and I have to unplug the tv for a little bit this is the first time I have ever bought a lg TV and it will be the last I recommend you buy a Samsung or a tcl i might even rather have a vizio than this lg.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your TV. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
- Pros mentioned:Picture quality
Great for man cave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a man cave or play room. No frills basic tv with good pucture
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. We appreciate the kind words. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
- Pros mentioned:Picture quality
good clear picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good price, right size for the room it is used in, great picture.
I would recommend this to a friend HDMI PORTS SUCK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this tv less than a month ago and all of my HDMI ports have stopped working. Now that I’m looking this up I see a lot of people complaining about this. I wish I knew this before purchasing this tv. Do not recommend to anyone
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Kiana, thank you for your review it is extremely important to us. It is terrible to hear that your Television purchase did not meet your expectations. I can understand how frustrating it may be for the HDMI ports to stop working and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH