Customer Ratings & Reviews
- Model:
- 50UK6090PUA
- SKU:
- 6290166
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 50" Class - LED - UK6090PUA Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, affordable price, and user-friendly setup. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the convenience and functionality of the smart TV features. However, some users have expressed concerns regarding the remote control's reliability, limited viewing angles, and subpar color accuracy.
This summary was generated by AI based on customer reviews.
LG Pic Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great picture so returned it and swapped it out for anrealiable and better Samsung unit.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I appreciate your feedback.If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH
Works well for the 1st week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it right away started having lines on the television during viewing show or gaming
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear you returned your television. If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Item was damaged when I opened it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tem was bought on 'black Friday' (11/23/19) because i thought I was getting a great deal. Opened package yesterday 12/16/19 to mount it only to find out it was severely damaged with shattered screen. Took it back to the store but manager accused me of lying by implying that there was evidence the television had been hung previously.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear your new television was broken when you took it out of the box. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Bad Internet Connection with WiFi
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last November 2018 I Brought 4K UHD 50UK6090PUA From Best Buy Lone Tree Colorado And About Year And A Hafe Buy May 2019 The Wifi Crashed Where I Couldn't Get Any More Updates I Took It Back To Best Buy With My Best Buy Warranty and Geek Squad Tryed To Fix it But They Had No Luck The Worst UHD TV On The Market
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having trouble keeping your TV connected via WiFi. You can troubleshoot issues with wireless connectivity from the following help article: https://www.lg.com/us/support/product-help/CT10000018-1426626051711-network-connection-issues ^CP
Constantly resetting Settings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like FULL SCREEN capabilities to be "Normal" and "constant". I was sold a bill of goods and I am NOT happy since I have to constantly change the settings for practically each channel I want to watch each time I change the channel. There is no relaxing and simply changing the channel. I HATE IT ! ! ! ! !
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This doesn't sound right. It sounds like we'll need to walk through some troubleshooting for your TV. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
Not worth
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is very low quality, the only thing that stands out is the hd.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok tv not that clear but for the money it’s a buy
No, I would not recommend this to a friendNot great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It went out the first week I have had it. It’s very flimsy
I would recommend this to a friendBulky and felt cheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky and felt cheap. The top of the tv started to separate.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can get more info and see what we can do. ^CP
Trash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First things first. The leg broke within 2 days. Now 2 months to the day. The tv has crapped out. My first LG product and now definitely my last. No wonder it was on sale. LG has horrible customer service and I dont not look forward to dealing when them on this tv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your TV. We'll need to gather some additional details from you in order to see how we can best assist. Please contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Badboy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.return because hdmi Stoped working store was nice about it
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback. I hate to hear that your televisions HDMI stopped working resulting in returning it. I can understand how frustrating this situation may have been for you. If there is anything we can do to assist you feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Started getting lines on after 5 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok tv just bummed had to have someone come repair it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
WI- FI
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE WORST TV I HAVE EVER BOUGHT. I have to connect tv to the wi-fi every single day really annoying, I have try many set up that I look in the internet but nothing work.. I WILL NEVER RECOMMEND TO BUY ANY LG TV
No, I would not recommend this to a friendHDMI port issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as a secondary monitor for my PC. It worked for a few days, but now it just says "no signal" on either of the two HDMI ports. Completely useless, and not the type of quality I would expect from a name brand display manufacturer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
- Pros mentioned:Picture qualityCons mentioned:Stand
Great TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this TV yesterday (11/19). For the price I paid, it seems to be worth every penny. The picture is great but don't expect to get OLED/QLED quality out of this.. Easy to navigate through the menus, even though the smart apps seem to be slow to respond. I tested it out with Planet Earth on Netflix and it was pretty impressive. I've seen a lot of people talking about the stand being wobbly and looks like the tv might fall off... I had the same problem till I figured out that I needed to put four screws in to the legs (under the legs, there are 2 wholes to put the screws in). It's all steady now and I don't get a heart attack every time I close the door haha. All and all, it's a pretty decent tv for the price you pay.
I would recommend this to a friend Didn't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought our TV on Black Friday- great deal. In January it broke. We had to contact LG. They brought a repair man out to look at it. It needed a new part. Part can't be bought anymore! TV only lasted less than 3 months!!!!!!!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That doesn't sound right and I would be more than happy to work with you on getting this resolved. I can understand how frustrating it would be to have issues with the TV you invested in about 2 months ago and to have trouble getting parts. If you would, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Defective product, ease of return
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this tv and there were some LED bulbs that were out on it, left side of tv had dark spots on it, and colors were just not as great, lucky customer service was great and allowed me to return it without any issues.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that it was defective and that you had to return it.
Your feedback is very important to us and will be shared with our product team.
If you decide to give LG TV products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Waste on money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv on dec stopped workin in march my warranty had run out at best buy so i called lg long story short i was never able to get it fixed either because i was working or it was the weekend never buying an LG again
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your feedback . Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 should you need any assistance. ^MC
Not app friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV thinking it was better than my Samsung TV that went out and I couldn't even get it to download the spectrum cable app so this TV was useless to me
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .A list of available applications for the 50UK6090PUA can be found on the following page: http://us.lgappstv.com ^CP
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it work good connected with my WiFi but it keeps logging of by itself . I literally have to keep putting all my info to recconnect on top of that two weeks later and my tv started turning off by itself
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having trouble keeping your TV connected via WiFi. You can troubleshoot issues with wireless connectivity from the following help article: https://www.lg.com/us/support/product-help/CT10000018-1426626051711-network-connection-issues ^CP