Customer Ratings & Reviews
- Model:
- 50UK6090PUA
- SKU:
- 6290166
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 50" Class - LED - UK6090PUA Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, affordable price, and user-friendly setup. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the convenience and functionality of the smart TV features. However, some users have expressed concerns regarding the remote control's reliability, limited viewing angles, and subpar color accuracy.
This summary was generated by AI based on customer reviews.
Shuts off
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in June...came home to tv shutting off and turning on! Shouldn’t have to spend hundreds of dollars to have a tv that poops the bed in 3months....
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
within one week, lots of problems,frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within one 1 wk, black small rectangular image on screen; before and esp last nite,poor reception- distorted and almost gone images,color poor, sound gone and gurgling Pls replace with long lasting warranty !
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi and thank you for reaching out! I hate to hear you are having this problem with your television. Please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so that we can get this resolved. ^EJ
Poor durability
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this TV for about a month before the panel gave out leaving giant bars on my image. Been waiting for Geek Squad to fix for about 2 months and even at the discount it wasn't worth it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
- Pros mentioned:Picture qualityCons mentioned:Stand
Best Value 4k TV-
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good basic Smart TV that has 4k and HDR capabilities. Nice picture, easy setup, and great for the price. This is not a ROKU or FIRE TV. HDR (4k) won't work unless you have an input with that capability (PS4 Pro, etc). You have to turn it on in settings>all settings>picture>additional settings>HDMI Ultra HD Deep Color. Make sure you install the screws on the legs otherwise they are unstable. Great purchase!
I would recommend this to a friend The stand is worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works good but you better be mounting it on the wall because the stand that comes with it is AWFUL! The TV wobbles so much I’m afraid it’s going to fall over.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Too dimm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is way too dimm. Tried all its settings but was never able to get a good pic. It’s my first LG tv and I was not impressed. Returned right away
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see you returned your television! If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
Smart tv options didn't work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart options don't work. LG sent a tech out and now they need to come back and take the tv apart to install the main piece .
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If this repair doesn't resolve the issue you are experiencing, our support team would be happy to help. Please contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Defective item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen was blank through set up when I connected it. I just hear it guide me to set it up but nothing shows on the screen.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you are having screen issues with the initial set up! I appreciate your feedback. I would love to take a look into your case to see if we can help you find a solution. If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH
legs are bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv legs are very small for a 50 inch tv tv is shaking
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for reaching out to us. I hate to hear you are having issues with the legs on the TV you recently invested in and I would be more than happy to assist. If you would, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Not happy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so happy ,the WiFi will not connect I have tried everything brought because it was smart.
No, I would not recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Stand
Fantastic TV, crappy feet!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not an super techy person, I got this TV on a black friday sale and I am VERY impressed with the picture and the smart apps (I don't have cable anymore so Hulu, Netflix, etc is life haha). I paired it with a Samsung 300W soundbar and boom, i am blown away with the experience. The only reason I deducted a star was because the feet it comes with are pathetic... I guess LG assumes everyone mounts their TV on a wall now. And if you do you'll have no issue. I however still use a stand and am a little worried this could tip over one day.
I would recommend this to a friend Horrible it was delayed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lg was horrible I believe the software was defective since it kept updating over n over for 10 days I returned it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am sorry to hear you experienced these issues with the television you purchased. This is certainly not what we expect from our products or our customer service. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
TV went out doesnt work defective product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had tv for short time, went out does not work. will be returning!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be more than happy to look into this issue with your TV for you. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
WiFi don’t work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will keep kicking you off WiFi and saying no connection not such a smart TV
No, I would not recommend this to a friendGo for something else
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor mirroring, screen out after 1 year. which few days after warranty over..
No, I would not recommend this to a friendTerrible choice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on July 13 2019, died August 2020. Picture would fade in and out.
No, I would not recommend this to a friendLg
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV nevertheless worked I bought open box and it never worked
No, I would not recommend this to a friendThe USB portal not working. Just one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to change the usb cable to the portal hdm 2 for watching tv or play video games
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you are having issues with the ports on your television. I appreciate your feedback. I would love to take a look into your case to see if we can help you find a solution. If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Husband just opened it and the screen is busted. Box was undamaged. Soo disappointing!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. It is terrible to hear that your televisions screen was broken when you opened the box. I can understand how frustrating this may be for you. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Picture no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture way too White ! even after adjusting all setting. Picture Washed Out White...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Mike, thank you for your review it is extremely important to us. It is terrible to hear that your Television purchase did not meet your expectations. I can understand how frustrating it may be for the Television to not have great picture quality and I would love to help out. Please click the link provided for Television picture troubleshooting https://www.lg.com/us/support/product-help/CT10000018-20150350133130-menu-settings or reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH