Customer Ratings & Reviews
- Model:
- 50UK6090PUA
- SKU:
- 6290166
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 50" Class - LED - UK6090PUA Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, affordable price, and user-friendly setup. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the convenience and functionality of the smart TV features. However, some users have expressed concerns regarding the remote control's reliability, limited viewing angles, and subpar color accuracy.
This summary was generated by AI based on customer reviews.
Out of sync
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what I do and what I watch the audio go out of sync with the picture after about 20 minutes. Not impressed with the picture on the tv anyway. Probably will end up returning it for a better product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you are having issues with the audio lagging. I would love to look into your case and help you find a solution. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. You can also reach out via https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=WEB&agent=4323557 for further assistance. We look forward to hearing from you. ^BH
Video stopped working after 3 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV in November, and late February I go to turn it on, and there is just a dim blue screen for which requires a replaced main board. Apparently this is a known LG problem.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Aaron, I am sorry to hear you have experienced these issues with your television! This is not what we expect from our products. For further assistance, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Multiple issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality was great. then after several months the picture grayed out and had grainy lines. The TV was replaced with the Protection Plan . Then the second TV had the same issue: faded picture, pin strip type gray lines. Geek quad came to verify. They would not replace the TV as that was "too expensive of a solution ". They replaced the board . Two months later same issue . Protection plan had expired the previous week and BB would do nothing even though it was clearly the same issue.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your TV. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son bought me this tv as my first smart tv. I wish I could say I’m enjoying it but I’m not! After just a week the tv loses WiFi connection, consistently. I have attempted to enter the password and nothing. After hours of waiting and multiple attempts the WiFi connection comes back. This is extremely disappointing. I know my WiFi is not the problem because all other devices work fine.
No, I would not recommend this to a friendA star isn’t good enough
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a 50 inch from canton 3 years ago and geek squad or lg did anything had it less then 3 weeks and I turned it on after it had been off 2 weeks and the screen bleed was stupid fought for years to get it fixed and nothing lg told me to call geek squad and they told me to call lg geek squad even said there was nothing that was damaged on the screen no way anything could have hit it had to have been in the box I got rid of all 8 lg phones and 3 other TVs will never buy another lg tv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Oh no! I hate to hear about the trouble you had with screen on the TV you invested in 3 years ago and I can understand the frustration. If there is anything I can assist you with at this time, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
No Quality Checks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have ordered LG - 50" Class - LED - UK6090PUA Series on 22nd April and we have got that TV broken, the screen was having a big hole at the upper edge. After raising the exchange request with BestBuy, we have got another TV on 1st May but that is also broken and the screen is having a lot of cracks. I'm worried if I'm again going to exchange then I will get the TV in working condition.
No, I would not recommend this to a friendYou get what you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sensitive television. Anytime I lightly bump my entertainment center the TV goes black as the speaker continues as if nothing happened. I keep having to unplug and reconnect the power cord from the tv in order to "fix" it. My HDMI port #2 stopped working. It's not even a year old.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can get more info and see what we can do. ^CP
peice of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely the worst tv you can buy just got it set it up and thought it was broken because how dark the image is never would i ever recommend this product my toshiba with a giant blue hue one the screen blew this out the water!! id rate this -8 stars because i would rether save 300$ and get a 1080 tv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review. I hate to hear you were not satisfied with your television purchase. I can definitely understand how frustrating it may be for your television picture to be very dark. I would love to see your rate go up. If there is anything we can do to assist you with please feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Wont Connect to Wifi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently this issue happens on a lot of LG models. This is the 2nd TV of LG that I've tried and cannot connect to my network. I have over 10 other devices connected working flawlessly. LG is the only one. Will return to tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate all of your feedback and have forwarded it to the appropriate department Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 should you need any assistance. ^MC
Lasted 3 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only 3 months of light use it went into a reboot loop while I was watching it. Customer support from LG was terrible. If you buy this expect it to fail, so I would recommend getting the warranty from Best Buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
Black Screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well it's only been 2 days since I purchased the TV for the bedroom and I have a black screen. Is there power running to the TV, YES, Press the power button and tried the home button, does the screen appear, NO! TV is D.O.A!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Charles, thank you for your review it is extremely important to us. I hate to hear of the trouble caused to you due to your television screen blacking out after two days of use. I can understand how inconvenient this may be for you and I would love to assist. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
No signal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HDMI working for few days, then stop working. at first Im try to disconnect the power, and reconnect then it start to work. Now it is not working at all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review. I hate to hear that the HDMI port for your television has stopped working. I can definitely understand how frustrating this may be. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Big trouble connecting to wifi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has had trouble connecting to the WiFi from day one and now it has completely given up. It will have to be replaced.
No, I would not recommend this to a friendBad quality TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv came with dark spot in the top right corner, it just irritates me. Seems like Mexican made LG TV dont go through quality control cycle. Functionality wise TV is ok but a bit laggy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Not Support HBO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returning TV since none of the LG TVs support HBO Go/Now so cant watch any shows with my account. Very disappointing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. I hate to hear you were dissatisfied with the functionality of the apps on the TV you recently invested in but we appreciate you bringing this to our attention. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Cracked screen on the inside?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well. That broke. Lol didn't even do anything to it.
No, I would not recommend this to a friendblack screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.black screen after awhile. not used too much!!!! not worth it
No, I would not recommend this to a friendSound but no picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a piece of junk. It gets sound but no picture. Avoid it and buy something that actually works.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Leonard, thank you for your review it is extremely important to us. I hate to hear that you are not seeing a display from the television you purchased. I can definitely understand how frustrating this may be and I would love to help out. If you will, I would suggest power cycling the unit. First, turn the television off and unplug it from the wall or power strip. The next step is to locate the power button and hold it down for 60 seconds while the television is still unplugged. Lastly, plug the television back in and turn it on. If this does not work for you feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
LG TVs do not last longer than a few years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG DOES NOT LAST. QUIT WORKING, NO SUPPORT, ONLY 1 YEAR WARRANTY
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Oh no! What you have described is far from what we expect and I would be more than happy to take a look into this for you. I can understand how frustrating it would be to encounter the unexpected malfunction of the TV you invested in. If you would, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB