Customer Ratings & Reviews
- Model:
- 50UK6300PUE
- SKU:
- 6247271
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, easy setup, and smart TV features of the 50" Class - LED - UK6300 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great picture and sound, find it to be a great TV for the price, and mention that it has easy setup. Customers are negative about the viewing angle, remote control, color, and durability of the TV. They mention that the picture fades when viewed from an angle, wish the remote was easier to use, have issues with color adjustment, and are curious about its longevity.
This summary was generated by AI based on customer reviews.
Returned after 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the tv setup was great. Picture quality was terrible this TV works good with smart devices such as Apple TV and fire stick. If you’re looking for a TV to use on basic cable this isn’t the TV for you.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you experienced picture quality issues with your TV. Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings We hope you continue to allow us to provide for your home appliance needs. If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
broken tv leg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got home took the tv out of the box and went to put the legs on and one set was broke. called best buy after trying 6 times to get through to the Saratoga Best Buy and lady says bring it back which is 46 miles away . salesman guaranteed nothing would be wrong with the tv. Must be they don't look in the boxes. Eventually I will get back down there to maybe replace I the tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear you received a TV with broken legs. We would be happy to get replacement legs sent out to you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Deteriorates quickly
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been having problems with this tv for at least 4 months, I've had it for just under a year, it constantly drops internet connection, it did not have this problem the first 6 months. Now it does it all day long. I have googled it , and I'm not alone with this issue, I have 2 vizio tvs and a roku tv, I have never had this problem with them, I have to enter password over and over throughout the day, I regret making this purchase sincerely, I should have googled this tv before purchasing.
I would recommend this to a friendNot that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this tv for the price, but LG doesn’t have a Facebook app, and it gets disconnected from wi-if so often, I’m start thinking to return it back
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize you are experiencing connectivity issues with your TV. You can troubleshoot this via our help library located here - http://www.lg.com/us/support/product-help/CT10000018-1426626051711-wireless-network-errors-after-setup - If you still need assistance please reach out to us on twitter at @LGUSSupport or on facebook at www.facebook.com/LGUSA ^CP
Terrible Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG TVs have built-in "sample photos" which make the TV screen images look fabulous. In reality, the sharpness is never achieved, even with more than 2 hours of careful adjustments and considerable help. People and objects moving on the screen "ghost". Worst TV purchase in a decade. Went back three days later and replaced with comparable SAMSUNG model, on sale. Never again, LG. I got better picture quality watching clothes tumble in my LG washer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see you were unhappy with the picture of your new TV. We would have loved to help you find a setting that fit your needs best. We hope you continue to allow us to provide for your home entertainment needs. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP
Big TV, reasonable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Watching straight on is great, watching at a slight angle causes color deterioration. Removed as my main TV and put in the bedroom.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your review of the 50UK6300 and are sorry the viewing angles did not meet your expectations. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
- Cons mentioned:Viewing angle
TERRIBLE PICTURE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE PICTURE COULD NOT DIM ENOUGH TO SHOW TRUE COLOR. VIEWING FROM AN ANGLE THE PICTURE FADED
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's unfortunate to knowing the true color has not been displaying properly. For this to be a 4K UHD TV I expect for our customers to receive exceptional quality with the picture. I want to help gain your approval with such an expensive purchase. If you will reach out directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport. I will be more than happy to help accommodate you further. Thanks! ^ CS
Poor picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impressed with this tv at all. After I set it up, my daughter liked the picture quality as she was sitting directly in front of it. I was off to the side and thought something was wrong, the picture looked flat and the colors were off. When I moved to the center it got better but just a little off center and the quality really fell off. I returned it immediately and got a Samsung and it’s much better.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear you were not satisfied with the television you purchased. If we can assist you in the future, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
Cheap feet broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never even got this plugged in. The feet are so cheaply made and small that they broke off when I inserted and twisted them into place. They don’t screw in like the previous models, they slip in a slot and two small plastic pins hold and lock into place. All four plastic pins on both feet broke right off.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you encountered an issue with the legs of your TV breaking off during installation. We would be happy to look into this for you and get a replacement set of legs sent out to you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Open box item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item as an open box and two weeks after use the hdmi ports stopped working.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you had an issue with the HDMI ports of your TV after 2 weeks. We would be happy to look into the repair options available for you. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Awful TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly urge anyone who wants to buy this television not too. I've had two of them and the HDMI 2 has gone out on both within a week. No it's not my devices. No it's not the cords. There is no reasoning for this and no way to fix it so far. Waste of money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is terrible to hear and far from what we expect our customers to experience. Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport, on Facebook https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-243-0000 so we can get more info and see what we can do. ^KH
Nice picture while it lasted.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture went out after 2 months. Luckily, I purchased a warranty.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is far from what we expect from our TV. We would be happy to look into the problem you are experiencing to see how we can best assist. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Lemon buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG TV wouldn't work after 2 days. I had to return the TV and purchased a Samsung that works great. The LG TV wouldn't detect the signal inputs. I had to unplug the TV press the power button, plug in th he power cord, cross my fingers, and hope to get a signal.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you had trouble with the TV inputs on your TV. We hope you continue to allow us to provide for your home electronic needs. If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Good price, poor WiFi connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a regular product, still evaluating if I’ll keep it, disconnect itself from WiFi every time I shut it off
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see your TV is disconnecting itself from your WiFi when it is turned off. You can troubleshoot issues with wireless connectivity from the following help library article: https://www.lg.com/us/support/product-help/CT10000018-1426626051711-network-connection-issues ^CP
LG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please compare prices, I’ve gotten better results how the image looks on Samsung TV or Vizio. Featured apps like Netflix you won’t be able to get it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is extremely important to us. It is terrible to hear that your television purchase did not meet your expectations. I can understand how frustrating this situation may be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
LG TV UK6300 Smart 4K UHD TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 1/5/19. Have audio but NO video on 1/16/19. Attempted troubleshooting did not work. Called LG but was told to call Best Buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to know you're currently experiencing difficulties with your UK6300 Smart 4K UHD TV. I understand the frustration with having sound yet no video is being displayed. I do appreciate the feedback to alert us about the ongoing issue. If you would like additional support or assistance, please reach via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS
No display buttons for volume or channels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lag on Xbox one. Even on game mode. Returning to store. I don’t deserve to pay return fee
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are experiencing lag while playing video games on your TV. We would be happy to look into the problem you are having. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked for about 60 days and picture went out.. poor construction quality. Should of stayed with a Sony
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is definitely not what we expect from our products. Have you tried to power cycle the television? You do this by unplugging the unit, then hold the power button on the unit for 60 seconds. Then plug it back in. After this, check for firmware updates. If this does not work, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can assist you further. ^EJ
- Pros mentioned:Ease of use, Picture quality
Great TV with a nice picture and ease to set up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first LG TV I have purchased and I'm impressed with the quality picture it has and detail in the picture. The TV was such an ease to set up. The picture is great with no ghost shadows. Wi-Fi was easy to set up with no issues at all and stays connected. Ease of use with the remote control and also my satellite dish remote control set-up to control the TV was easy. Great price on this TV on sale. I have no cons with this TV at this point.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Great TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the home apps easy access. Great picture quality with no ghosting shadows. I bought two 50in LGs for the bedrooms and everyone is happy with them. Great buy for $399.99.
I would recommend this to a friend