Customer Ratings & Reviews
- Model:
- 50UK6300PUE
- SKU:
- 6247271
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, easy setup, and smart TV features of the 50" Class - LED - UK6300 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great picture and sound, find it to be a great TV for the price, and mention that it has easy setup. Customers are negative about the viewing angle, remote control, color, and durability of the TV. They mention that the picture fades when viewed from an angle, wish the remote was easier to use, have issues with color adjustment, and are curious about its longevity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great TV, garbage software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for the bedroom, mounted it to the wall, it looks and sounds great. After using it for a month we definitely regret opting for LG due entirely to the software. After fighting the setup so that it wouldn’t blare static because it defaults to the TV setting, which we don’t use, we discovered there is also no native HBO app, at all. After using a Roku TV with the simple software and remote, the ThinQ software feels stuck in the past.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are not enjoying our webOS system. If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
So far not so good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set it up, turned it on, tweaked it for a couple hours, looked nice. 2 days in and the HDMI inputs stopped working. Then 1 & 3 started back working, HDMI 2 with the ARC function kept saying no signal. I reset to defaults then they all worked but I had to re-tweak all over again. 1 day later 2 quit again. So I called LG, we did a hard reset and they all worked, again. 1 day later HDMI 2 quit, again. Totally frustrated at this point. I was unable to set this TV up during the store return window (which seems to be short) due to work. I feel like I may have wasted my money and/or will have a long drawn out process to get a functional TV, I hope not but I will have to see.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that your television HDMI ports are not functioning properly. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
Broke twice.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy a warranty. Had the Geek Squad out twice to repair and they have to replace the TV this time. HDMI went out twice.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
terrible quality control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv, brought it home, took it out of box and screen was cracked. Returned it for another one, took it home and connected it. Sound worked but no picture. I returned it and bought a Samsung 50" that works great. And the Samsung was $10 cheaper.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. I hate to hear you received two damaged TV's and I can understand the frustration. If there is anything we can assist you with in the future, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Worst buy of the decade!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in July 2018 and out of the box I had trouble getting a color picture with good balance color and tone. No matter how much I adjusted the picture, nothing seemed to give the picture quality I expect for a Big name brand TV. I called LG customer service 4 times in one week and all I got was this and that but no resolve to actually fix the problem. The color on this TV is so bad that I've seen better on low budget $200 TV sets from Kmart. DO NOT BUY THIS TV! LG IS NOT GOING TO CARE ABOUT YOUR PROBLEM!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you experienced picture quality issues with your 50UK6300PUE. Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
- Pros mentioned:Picture quality
Poor product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for a little over a year. Now TV will not turn on. Picture looks great when it works, but short life on product
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are experiencing power issues with your TV. We would be happy to look into the repair options available. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can get more info and see what we can do. ^CP
LG Is Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a similar model from a couple of years ago and has already stopped working. I spent over $430 on a TV that only lasted two years. What a joke. I am usually a huge fan of LG but we had to replace are LG washer and now looks like we are out a TV. Don't think I will be buying an LG anything ever again. And I caution you also to be careful.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi and thank you for reaching out! I hate to hear you had this problem with your television. If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport . ^EJ
Problems After 17 Days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stuck with a TV that changes aspect ratio on its own & pixelates stripes of red & blue across the screen. First one I brought home was DOA & this was the exchange. Should have purchased a Samsung. No recourse with Best Buy since it's past the 15 day return policy. Won't be returning here any time soon.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Oh no! What you have described is far from what we expect and I would be more than happy to assist. I can understand how frustrating it would be to have issues with the replacement TV you received due to the malfunction of the first one. If you would, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Bad picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just set up yesterday. Not satisfied with picture. Cannot get it to lighten up. Will b returning for a Samsung. Shoulda stuck with Samsung in the first place. No more LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear you are having trouble getting a good picture with your TV. You can find recommended picture settings for your 4K TV on the following help article: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
HDMI input failed 18 days after purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HDMI input failed exactly after the 15 day return period was over. So, now, can't watch any TV or Bluray. As always, BestBuy showroom doesn't pickup the phone. And LG website tries to avoid repairing their product
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see you are having trouble with the HDMI ports on your TV. We would be happy to look into setting your TV up for repair. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP