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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1137 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the 50" Class LED UM6900PUA Series 4K UHD TV for its exceptional picture quality, easy setup, and affordable price. Many users rave about the stunning visuals and vibrant colors, while others commend the user-friendly interface and seamless WiFi connectivity. However, some consumers have expressed concerns regarding the TV's viewing angles and durability, with a few reporting issues such as short lifespan and screen problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,137 of 1,137 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect size & price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV fit my daughters living room perfectly. Also it was on sale at a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    bought this tv & love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are buying a second one for our 2nd family room. The picture and sound are perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing product and has been performing great performance ever for 4yrs. Recommend it and best buy :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great has all major apps and loads fast. Been having it for about 5 yrs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture and sound!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first night it connected just fine and the first full day it was great and well today i woke up and the wifi wasn't connected and it wouldn't connect.. I've tried it several times.. I have to have someone come here to hook it up by the ethernet and hope that won't make me lose performance..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2019 and still kicking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased late 2019, still awesome performance while heading into 2023. Hanging onto this model until she gives out. LG… has yet to disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using it more than 4 years and works well and smooth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Died in less than 5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV died 4 1/2 years into daily use. Aside from that it was a great TV during that time. Thankful I bought the Best Buy protection and got store credit towards a new TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Long term life.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was great when it was working, after almost 4 years it died. I would expect it to last longer then that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not all apps apply

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this tv and I use Spectrum for TV provider. Though fir some reason LG doesn’t offer this as an app. So I have a smart tv and I have to use a Roku stick to watch my cable channels. My Samsung TV offered the Spectrum app.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this TV for three years and the screen went black. When I called LG, they couldn’t help me find a solution to the problem. What’s the point in offering tech support if they don’t know what they’re doing? After looking online, I’ve found this is a common issue customers have with LG TVs.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Nothing lasts anymore

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and 3 years later it's dead. Did all the usual pointless trouble shooting and nothing. plugged an older tv into cable box and that one works fine. So the tv is dead. Just because these things keep getting cheaper, doesn't mean we should have to buy a new one every few years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    No picture after 2 yrs of use-REALLY!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally just over 2 yrs that I have had this product and the picture is gone. Sound is playing but no picture. Help from LG gives a set up steps to execute and if they don't work-service needed. Well we know how much service is nowadays.. might as well scrap TV and purchase a new one given cost. Will buy only Samsung from now on....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents less than 3 yrs ago and the picture and sound went out today. LG not willing to help. They said it’s out of warranty

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Absolute junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Died after only 3 years. Do not buy. Sound was good, but no picture after 3 years. Trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Plan to replace after three years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it stopped working great. At 3 years picture would turn very dark randomly. Now the TV will not connect to the internet, so Netflix, Amazon, Hulu etc are useless. I have internet connection issues with another LG TV as well. I contacted LG customer support on that TV and was told that because the TV is out of the warranty period, I was out of luck. This will be the last LG I purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV only lasted 2-3 years and died.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as a gift for my mom in November 2019. As of March 2022, the TV backlight died and we were informed the screen needs replaced for $500+ which is more than the TV cost. I wouldn't buy this TV if you see it anywhere. I feel bad she now has to replace something that was a gift.

    No, I would not recommend this to a friend