Customer Ratings & Reviews
- Model:
- 50UA7000PUB
- SKU:
- 6642269
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 50” Class UA7000 Series LED AI 4K UHD Smart webOS TV (2025) for its very good picture quality. Users also found the television easy to set up. Overall, the product seems to be well-received.
This summary was generated by AI based on customer reviews.
Love it. Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it love it good choice to pick from I like it
I would recommend this to a friendAmazing view
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new tv. The sound is great. The picture quality is wonderful.
I would recommend this to a friend50/50
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average viewing quantity but good sound and great smart features
I would recommend this to a friendOk TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great picture quality. Not a LG fan of TV’s
No, I would not recommend this to a friendAverage quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price is great for what you pay for. Sound and picture is average. Not the quality I’m looking for.
No, I would not recommend this to a friend- Cons mentioned:App performance
Don’t like this tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product don’t have Netflix,Apple TV ,prime nothing of that apps
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi. German. Thank you for sharing your experience with the LG TV (50UA7000PUB) model. We understand how important it is to have access to your favorite streaming apps.
This model runs on LG’s webOS platform, which supports apps like Netflix, Prime Video, Apple TV, and more. To install them, press the Home button on your remote, navigate to the LG Content Store, and search for the desired app to download. If apps aren’t appearing, we recommend checking your region settings and ensuring your TV is connected to the internet. For more troubleshooting steps, visit https://www.lg.com/us/support/help-library/lg-tv-netflix-is-not-working--1423685795027. If you need further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
Arrived with cracked screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't really say how TV was but the TV arrived via fedex with a cracked screen. I am returning it today, hopefully will get it all sorted.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Russ. Thank you for sharing your experience with the LG TV (50UA7000PUB) model. We appreciate your feedback and understand how important it is for your new TV to arrive in perfect condition.
Since the screen got damaged during delivery, the best thing to do is to keep going with the return process through your retailer so you can get a proper replacement. You can reach out to Best Buy customer service at 888-237-8289 to let them know about the damage. Once your new unit arrives, it’s a good idea to take a moment to check the packaging and product before you set it up, just to make sure everything's all good. If you need any more help with your unit or have questions about the replacement process, feel free to shoot us an email at lgdigitalcare@lg.sprinklrsupport.com, and we’ll be happy to assist you directly. ^Juvy
Horrible network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had non-stop issue with the network on the TV since I bought it. I've tried every suggestion to get it to work, but haven't had any luck. Which is a shame since the TV looks great.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jeff. Thank you for reaching out and sharing your experience with the LG TV (50UA7000PUB) model. We’re glad to hear you’re enjoying the picture quality, and we’re here to help with the network issue. For persistent connectivity problems, one helpful step is to perform a full network reset on the TV. To do this, go to Settings > All Settings > General > Network > Wi-Fi Connection, then select your network and choose “Forget.” After that, restart your TV and router, then reconnect to your network. Also, make sure your TV’s software is up to date by checking Settings > Support > Software Update. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If you’d like further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re happy to help. ^Juvy
returned item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mother board failed two days after purchase; would not work. Returned for a more expensive model.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Allan. Thank you for sharing your experience with your LG TV (50UA7000PUB) model. We understand how important it is to have your TV working reliably from the start. While a motherboard failure is uncommon, one helpful step before replacement is to perform a power reset by unplugging the TV for a few minutes and then plugging it back in, as this can sometimes clear startup issues. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-power-issues--20154720146719. If you’d like further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com and a brief description of the issue so our team can review next steps. ^Juvy