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Customer Ratings & Reviews

Your price for this item is $269.99
The comparable value price is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 112 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the excellent picture quality of the 50” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025), with many praising its impressive visuals. The ease of setup is another positive aspect frequently highlighted by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-112 of 112 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great!! Everyone was so nice and helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for gaming, absolutely incredible resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great TV,I like all the features it has for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv nice screen and overall great living room tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could’ve gotten the Roku tv for a fraction of the price, it’s ok

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Crappy Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awful, tinny! Sucks that I have to buy a sound bar!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a little better picture all and all its ok for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washed out pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay bad colors. Better out there. I’d look around more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE OPENBOX ITEMS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed bought a openbox tv and they sold the tv with no dound. They tried to get me to return tv because i am sure the part is more than i paid for the tv. I am still waiting for the part and tv to be fixed 2 months later. They should never sold a tv with no sound

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Sandra. Thank you for reaching out. We understand how important it is to enjoy your LG TV (50UA7700PUB) model with full functionality, and we appreciate you sharing your experience. If your TV has no sound, one step you can try is performing a sound test by going to Settings > All Settings > Support > Additional Settings > Sound Test. This can help determine if the issue is with the TV’s internal speaker or an external source. You can also check that the TV is not muted and that the audio output is set to “Internal TV Speaker” under Settings > Sound > Sound Out. For more detailed troubleshooting steps on audio issues, you can review our support page here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-no-audio-on-an-lg-tv--20153110596213. If you need further assistance or would like us to look into this more closely, feel free to email us at [email protected]. We're here to help. ^Juvy LG

  • Rated 1 out of 5 stars

    The Nightmare Continues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was only partially installed and I’m waiting for the installation to be completed. It’s been weeks!!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Diane. Thank you for reaching out. We truly appreciate you sharing your experience with the LG TV (50UA7700PUB) model.

      We understand how important it is to have your new unit fully installed and ready to enjoy. While installation services are often coordinated through the retailer or delivery partner, we recommend contacting Best Buy customer service at 888-237-8289 for the most accurate update and to complete the installation. For further assistance, please send us an email at [email protected]. We’re here to help get things moving. ^Juvy LG

  • Pros mentioned:
    Setup ease, Size

    Rated 5 out of 5 stars

    LG 50" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use in sewing room, it fit the space nicely and was easy to set up.

    I would recommend this to a friend
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