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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2068 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the 50" Class UN7000 Series LED 4K UHD Smart webOS TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the sharp and vibrant images, with some even saying it's just like being in a movie theater. The TV's intuitive interface and user-friendly design also make it a breeze to set up and use. While some customers have expressed concerns about the remote control, viewing angle, and limited app selection, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,068 reviews
  • Rated 4 out of 5 stars

    Family Room TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for the family room and very easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but doesn't have a great picture!!!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going overboard on the Covid measures - too combersome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price resolution is great would recommend it yes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV but requires manual picture settings to be done.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    wireless connection often got lost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good. But wireless connection often got lost, while none of my other devices (laptops, ipads, iphones) had this wireless connection problem

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 4 out of 5 stars

    LG

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my office. It does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv lots of channels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, lots of channels if you don't have cable,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never get the picture quality just right with this tv. And you have to turn up the sound just to hear it. Also the Web platform they use is not user friendly. Save your money and buy a Roku enabled tv.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of all the different apps to setup your device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality budget 4K display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok color but INCREDIBLE price for basic HDR and 4K

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok havent set it up as yet a little on the heavy side compared to other brands an the holes at the back that allows u to mount it on the wall seem to be not aligned

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Feature rich but crappy refresh rate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feature-rich but crappy refresh rate (only 60hz), resulting in very irritating pixelation during action scenes. Time to get rid of all sub-par 60hz units. All should be 120hz now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not my cup of tea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to like this TV but ended up retiring it. The oS is very buggy and very slow processing power. The picture was good on this tv but would not buy again due to the overall OS

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    poor decision

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV started working fine, good pic quality as well. but 3 mths after is turn off tv wont turn back on unless unplug from the power cord then plug back in. (would not recommend)

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/) for assistance getting this resolved. ^JL LG

  • Rated 3 out of 5 stars

    tv not smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping this tv does not fail me. Good thing I have other sets to watch when I got off work, The app of netflix was not on this set and it took about a week before I could reach the right person for help to download the app.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Go with another brand name.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend you go with another brand name and do NOT buy any LG televisions. I used to love LG brand products, but it seems their quality has seriously declined. Last year, I bought an LG television and the screen died after just one single year. That is utterly ridiculous. I then bought a brand new LG television to replace the one that died. And this new TV has a dead/hot pixel on the screen and the screen occasionally flashes white for a split second before the image returns. It does this all throughout the day. Every day. Right out of the box, brand new, this new television had a flaw (the dead pixel), and is already experiencing major display issues (the flashing screen). And this is after my previous LG television's display decided to stop working after only one single year. I hope someone from LG is reading this. I'm done with your products. I don't know what is going on in your manufacturing process that is making your televisions have incredibly high failure rates, but this is flat-out ridiculous. Two trash televisions in a row. Thanks a lot. I hope you enjoy my money. It's the last of my money you will be receiving.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Not a bad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little getting used to in order to properly use the operating system... I had to figure out how to not get jump scared every time I turn the tv on

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought brand new. Once set up and turned on, there was a grey blotch on the screen. Went back to the store and exchanged for a new one. Came back home, and the new one had a grey blotch as well. Very frustrating!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate hearing that your TV arrived damaged.Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.Please follow up with BestBuy to have this resolved.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Fine for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is alright, and the interface is okay. I'm having problems with HDMI arc connecting to a sound bar though.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette LG

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