Customer Ratings & Reviews
- Model:
- 50UP8000PUA
- SKU:
- 6453623
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the 50” Class UP8000 Series LED 4K UHD Smart webOS TV's picture quality, describing it as great. Many also find the price to be reasonable for the quality and size of the TV. Customers appreciate the easy setup process and are pleased with the sound and color quality. However, some customers have expressed concerns about the small buttons on the remote control, occasional screen issues, and narrow viewing angle.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Tv, for a great price. My daughter loves it
I would recommend this to a friend- Cons mentioned:Viewing angle
If you're not picky about picture quailty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor off axis viewing, you need to be dead center to get the best picture. Took a LOT of tweaking to get the picture to a decent quailty. I should have returned it, but life got in the way. Sound is ok, nothing to write home about.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Bad choice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not as happy as i thought i would be!, LG has made it so dang hard to use an antenna on this tv, seems all i can get is the lg channels and they aren't very good as the picture is pretty poor!! No manual to use for this tv either, disappointed in this purchase!!
No, I would not recommend this to a friendLG-50"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been very pleased with new Television so far.
I would recommend this to a friendOK TV for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok tv for the price. Wifi & apps work well. TV screen is sub-par...color fades when viewing from side angle. Expected TV to hold color when viewing from angle, but it shows too much white from that view. Straight on view has very good clarity and color.
No, I would not recommend this to a friendT.v.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good t.v. i recommend. Better than what I had before.
I would recommend this to a friendNew tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, ran through many reviews before byying it.
I would recommend this to a friendtv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.once i adjusted everything, the picture looks great.
I would recommend this to a friendJk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.#ddfgghklmnbgfewcbloiyredbkmn c xdfhhknb he redfhjk
I would recommend this to a friendI wish I knew is the TV was worth purchasing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a huge supporter of Best Buy, their products and their service was always second to none. My track record of continuous loyalty and support for this company is able to be seen by Best Buy of course. Recently I moved to a new city in a new state and chose to purchase this seemingly (I truly have no idea because it has not been used at all which is part of the heartbreaking process, stay tuned) TV based upon a good bit of comparative diving between television options. I trusted the guides that Best Buy provides in order to compare your options regarding purchases which is a wonderful tool for their company to supply. I ended up having this product delivered and I unfortunately ended up too busy to use the TV since it was delivered, and when I finally was able to open it I was heartbroken to find the screen shattered. This TV sat in the one spot in my apartment that it was delivered to that it collected dust around the box (~1.5 months) and Best Buy will not honor an exchange (I do not want a return I just want to use the TV I purchased) and LG does not cover physical damage.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the LG TV is good. Fujhfresdghjiiijjhhhvvvf
I would recommend this to a friendlg tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice tv but really no instructions to find what i can use
I would recommend this to a friendOK, I guess
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice functions for a super charged TV. Sometimes you need to think too much to make it do what you want it too. Be careful, sales attempted to upsell and include Best Buy's membership program without my approval.
No, I would not recommend this to a friendLG Reaches and Falls
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning this TV this weekend. I bought this because it has Bluetooth. But that advantage is outweighed by the negatives. Issues: Can't adjust color settings like you can on every other TV/Monitor on the planet. Home page is loaded with crap I will never watch and no way to remove it. No way to watch PBS. Must sign away your first born to use the TV. I have never seen so many license agreements on any technology I have ever used. And of course, the most ridiculous remote ever made. The technical problem of getting a hand held device to point to a specific spot on a TV screen was solved in the 1980s. That LG cannot make this work in 2021 is embarrassing. If you could turn this off and just use arrow keys would have been acceptable, but you can't. There are times when you must use this cumbersome method and times when you will not be allowed to.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
save a little longer for a SONY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.save up little longer and get a SONY. I was not impressed at all. I returned it. It kept freezing up while on amazon prime and also had intermittent blurriness
No, I would not recommend this to a friendNot as good as the 55" model
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just ok. I bought a 55" version of this same model and it was great, but the 50" version had white areas in black back grounds.
No, I would not recommend this to a friendNo PBS Passport
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot access PBS Passpoprt.... why? This is a streaming app supported by Public Television. Why wouldn't this be available?
No, I would not recommend this to a friendBuy a Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG picture quality looked great in the store, but when mounted on the wall in my apartment the picture quality was poor.
No, I would not recommend this to a friendOk with LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be a nice tv but I should have purchased a set with Roku built in to realize what I was attempting to buy.
No, I would not recommend this to a friendNot Pleased!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was awesome for a week & a half, BUT then has started having glitches. We've tried every possible solution & nothing has fixed it. We have another LG in a different room that we've never had problems with, which is why we bought this TV. We'll be returning it for a Samsung!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette