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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 181 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers find value in the LG 50” Class UR9000 Series LED 4K UHD Smart webOS TV for its exceptional picture quality, reasonable price, and user-friendly features. Many customers rave about the TV's stunning picture quality, with some even comparing it favorably to higher-end brands. The TV's price point is also seen as a major advantage, with customers appreciating the great value they get for their money. Additionally, customers appreciate the TV's easy setup process and user-friendly interface, making it a hassle-free experience for users of all tech-savviness levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-181 of 181 reviews
  • Rated 1 out of 5 stars

    Run don’t walk.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is fine but if you need to use WiFi, it’s worthless. I have gigabit fiber. A 6e mesh point About 8 foot away from the tv. The tv buffers, doesn’t see network, sometimes takes 5 minutes for lock onto the WiFi. Was never able to watch a show or movie without it buffering 3 or more times. We stream and over the air, no cable. So if internet doesn’t work I’m down to a few locals. I returned it and the salesman told me it’s a common problem with LG TVs. If you use WiFi for the smart part of the tv, go with Samsung or Sony.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Daniel. We appreciate your feedback regarding your experience with the LG TV's WiFi functionality. We apologize for any inconvenience this has caused. Reliable connectivity is essential, your comments are valuable to us, and we'll take them into consideration as we strive to enhance the performance of our products. If you have any other questions or concerns about your LG product or need assistance with any other LG-related inquiries, please feel free to send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. ^Jayne LG