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Customer Ratings & Reviews

$517.35

Customer reviews

Rating 4.6 out of 5 stars with 384 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 384 reviews
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the LG Brand and have been very satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV but, the volume wouldn’t go up loud enough for a person who has a hard time hearing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to setup and the customer service was wonderful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not completely satisfied!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep receiving requests to download software?? The remote we have to use is too small?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truck driver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good I like them for my hotel in lome togo (africa)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice tv for the price. It’s thin and looks great hanging on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sales staff. Very helpful and did a great job explaining everything about the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from a knoweldgrable representative

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Real review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 50-inch LG UHD TV offers impressive picture quality with vibrant colors and sharp detail, making movies look stunning and immersive. However, the overall performance feels slow, especially when navigating menus or switching between apps, which can be frustrating at times. While the visual experience is excellent, the lag in response time affects usability.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Bryan. Thanks so much for sharing your thoughts on the LG TV (50UT7570PUB) model. We’re glad to hear you’re enjoying the vibrant picture quality and immersive visuals.

      To help improve responsiveness when navigating menus or switching apps, we recommend checking for available software updates by going to Settings > All Settings > Support > Software Update. Keeping your TV up to date can enhance performance and resolve lag-related issues. You can also try disabling unused apps running in the background and reducing animation effects in the settings menu. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If you’d like personalized assistance, you’re welcome to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Rated 4 out of 5 stars

    The perfect view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv but the coloring and HD Needs work but wi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. I like it. Just it’s remote is changed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works pretty good, easy setup and pricing was ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered on time and has been working great at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Lg TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received pkg in great condition and easy to hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chosen by a 25 year old techie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for viewing and gaming. Always happy with LG.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good picture quality but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have paid more attention when buying this tv. The picture is great but it’s slow to start up and switch between things. I don’t think I would get another web os tv.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that the LG 50 Class UT75 Series LED 4K UHD Smart webOS TV didn't meet your expectations regarding the startup speed and interface navigation. We understand your inquiry and your feedback is important, as we are always looking for ways to improve our user experience. To help speed up the startup process, we recommend ensuring that the "Quick Start+" feature is enabled in your TV settings under General > Devices > TV Management.
      https://www.bestbuy.com/product/lg-50-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZQZZT
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Excellent process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item, looks great in place. Customer service was OUTSTANDING!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Immediately returning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for just two days and want to return it if I could find another brand. I can’t stand tvs with glowing lights when it’s turned off; it messes with my sleep. The remote has too many unnecessary buttons and I didn’t know numbers were still a thing. I have to turn a light on to find what I need instead of by touch and memory like all other remotes in the house. One wrong press and I’m out of what I was watching and have to reload. There is a delayed connection between remote and tv; I have to press twice until I realize it’s a delayed signal which again can make you have to start all over. The sound quality is cheap.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Danielle. Thank you for sharing your honest feedback on the LG TV (50UT7570PUB) model. We understand your concern about your experience so far hasn’t lived up to expectations—especially when it comes to the remote layout, responsiveness, and sound quality. We strive to provide high-quality products and ensure a smooth viewing experience.
      For the standby light disrupting your sleep, you can disable the LED indicator by going to Settings > All Settings > General > System > LED Indicator and toggling it off. That should help keep your room dark when the TV is off.

      Regarding the remote: we’ve passed along your input about the button arrangement and sensitivity to our design team for future consideration. For enhanced control, the LG ThinQ app on your smartphone might offer a smoother, more customizable alternative.

      Sound quality can also be tailored in Settings > Sound > Sound Mode, or even improved by connecting a soundbar or Bluetooth speaker. And for the delay, try ensuring Quick Start+ is enabled under Settings > General > System for faster responsiveness.

      We’d be happy to walk through these tips with you—please reach out to us directly @LGUSSupport on social media. We’d love to help improve your setup. ^Juvy LG

  • Rated 4 out of 5 stars

    Budget tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget tv great game interface lg has great panels imo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. For the cost, it’s a really go option.

    I would recommend this to a friend