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Customer Ratings & Reviews

Your price for this item is $703.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 953 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, ease of use, and the remote control of the 55" Class 4K Ultra HD TV. Many also appreciate the HDR capabilities and the smart TV features, while some have noted concerns about the backlight brightness in dark rooms. A few users reported issues with the TV's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-953 of 953 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 4K TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hook up. Will mount on the wall in the next few days. Picture quality is stunning. My first 4K tv and am very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Best 4k tv for $1000 or less

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv rocks! The colors are very real and natural. The hdr and 4k features make this tv stand out in a lineup with the top tvs of this year !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and love the smart tv!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv and being able to look at youtube, etc on it. The picture is great with vivid colors. Very happy!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable resolution, crisp and clear, the quality of it is fantastic!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, this TV was great. Picture was good, refresh rate was great, and startup time was minimal, overall no complaints. About 45 days after purchase, a panel died, which left a 6 inch vertical stripe from top to bottom. No excuse for a product that cost over $1k.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    15 months and it no longer works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Will no longer boot up past the home screen. LG customer support has been less than helpful, because the warranty is expired. I bought this tv January 2016. You would think when you spend that kind of money on a tv is should last longer than just past the warranty expiring.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with my new LG 4K Ultra TV. The colors are better than I have ever seen. The features are very helpful. I am overall extremely happy with this purchase!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Dissapointed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS TV! I regret it every single time I use it. Looking to replace it asap! It has very poor picture quality that shows vertical and horizontal lines that are most visible during light colored scenes, menus, etc. I called LG customer service about my issue and set up a service call. The repair person came out and said he could see the issue. But as part of his "process" he was on the phone with LG and did some type of video stream thing with them and my issue was deemed "within spec". Their is no way this is normal! And it's sad really because I actually like the tvs looks, styling, menus, features etc, but what good is any of that if the picture quality is junk. I feel like LG hasnt and won't stand by their product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy. Had issues after only 30 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting getting lines in Tv after 30 days. Contacted LG and they told me its more than likely not covered, said I probably damaged it, considering that it's been in the same spot since we got it, not sure how that could be. Gave me a local service rep. Had to contact multiple times. Set up an appointment and they never showed. Called LG back again and they gave me 2 other service reps to try. One said I would have to bring it 30 miles to them just to have it looked at. The other service rep is atleast trying to help. My Tv is now going on 3 weeks of on and off use. It started with just a few lines, if you turned it off for awhile, it would work again. Now it happens all the time. So I basically have a non working Tv that I'm not sure how much it is going to cost to fix.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    awesome picture..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the $$$..,only downfall is the stand, isn't the strongest...get a wall mount

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG 55” 2160p 4k TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv in 2017 and barely 4 years later it stopped working. Seems like TVs I had in the past lasted longer than that. A bit disappointed in LG and this product. Guess I’m shopping for a new one sometime soon, not LG for sure

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended by a Best buy sales associate, but ended up exchanging it for a Sony 4K TV.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pass! No, seriously, don't buy this.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe people find this set acceptable! I have disabled/enabled LG's sad excuse for "local dimming," still just awful vertical lines with very obvious panels being lit up in dark scenes. The light bleed is absurd and I would never recommend this unit to anyone! Also during certain scenes of color, as the camera moves around, you can see vertical lines where the color doesn't match. The black and gray uniformity is almost embarrassing; tons of clouding with dark/light spots. I will say that the smart remote and Web OS 3.0 are freaking killer and if they could make unit like Sony's X850d with those two things, it would be the best of both worlds. Best advice: don't get this TV...or any LG TV if you want quality in this size/price.

    No, I would not recommend this to a friend