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Customer Ratings & Reviews

Your price for this item is $189.00
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The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the 55" Class 4K Ultra HD TV's excellent picture quality, reasonable price, and easy setup process. Many customers rave about the TV's picture quality, with some even saying it's the best they've ever seen. Others appreciate the TV's affordability, especially when compared to similar models from other brands. The TV's simple setup process is also a hit with customers, with many reporting that they were able to get it up and running in just a few minutes.However, some customers have expressed concerns about the TV's refresh rate, remote control, motion blur, black levels, and speakers. Some feel that the refresh rate is too low, resulting in motion blur. Others find the remote control to be lacking in features and difficult to use. Additionally, some customers have complained about the TV's black levels, saying that they are not as deep as they would like. Finally, a few customers have mentioned that the TV's speakers are weak and lack bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,499 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very nice and has a very nice picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a great picture and I am very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing TV for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great TV for the price! 5 stars all day long!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv! Great price for excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv couldn't be happier service was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been Awesome picture and web browsing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love my smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a Good picture and works well. It is a good purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Great TV but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but the refresh rate with sports seems a little glitchy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as I thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is not all that great, mainly because of the frame rate not living up to the 4K resolution so to me it didn't look that much better than my 1080p Vizio TV. The brightness was also very low despite me putting it at 100%

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good size for a 10x12 room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping my cable provider will offer 4 K resolution channels. To get full ultra 4 k image

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality tv, very good picture quality and sound n stuff

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    The picture quality is really great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the chirps clean pictures quility and colors.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great TV but mine had problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smart TV features as they always work and fast. However, I disliked that I had to have the screen replaced before 1 year or owning the TV. Once the screen was replaced, the problem was still there (bottom of screen, smack dab in the middle was a dark area that would not display color).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. Has good picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture is so crisp. Best tv for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture too dark, color too dark, remote hard to use

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K TV, easy to install and operate.... .....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the TV for the most part. It has all the features that I was looking for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased Samsungs (4) and still have them ... This go round we decided to buy a different brand... Within 5 days it was returned and the Samsung once again rules... Thank you Best Buy for your great customer service and terrific delivery and setup men.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture is decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture but do not really notice a difference between regular HD

    No, I would not recommend this to a friend