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Customer Ratings & Reviews

Your price for this item is $189.00
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The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the 55" Class 4K Ultra HD TV's excellent picture quality, reasonable price, and easy setup process. Many customers rave about the TV's picture quality, with some even saying it's the best they've ever seen. Others appreciate the TV's affordability, especially when compared to similar models from other brands. The TV's simple setup process is also a hit with customers, with many reporting that they were able to get it up and running in just a few minutes.However, some customers have expressed concerns about the TV's refresh rate, remote control, motion blur, black levels, and speakers. Some feel that the refresh rate is too low, resulting in motion blur. Others find the remote control to be lacking in features and difficult to use. Additionally, some customers have complained about the TV's black levels, saying that they are not as deep as they would like. Finally, a few customers have mentioned that the TV's speakers are weak and lack bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,499 of 1,499 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is exceptional and extremely thin TV....only wish I would have purchased the 65" instead.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this television looks so real, as if you were standing in the scene.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. Not expensive and worth it. Love the 4k can't go back.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 1 out of 5 stars

    NOT true Ultra HD!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV and it lasted less than an hour at my house. No audio outputs for surround sound system other than optical! Very few inputs overall. But worse was that the picture simply does NOT look like 4k UHD. My 10 year old Aquos 1080p had a better picture. And no way this is a 120hz refresh rate. Only 60hz. I'm returning this tomorrow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Easy to set up and use. Had it for 6 months with no issues what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy with this TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the tv we purchased. Very clear picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great picture quality, top notch product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect this item fits has grateful picture quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen died after 35-days. LG tech will be out in a week. LG refuses to extend the warranty any further than the original one year. Buy the Vizio!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV because it was on sale....BIG MISTAKE!!! After 3 hours of making picture adjustments, I was unable to get this 4K UHDTV to be as bright as the 4 5 year old LCD TV it was replacing. After talking to LG on the phone, they said that some of their TV's don't get as bright as others. I immediately hooked my old TV back up. Returned this piece of junk to the store the next day. Considering my old LCD TV is an LG, one would think their TV's would be as good or better than their older TV's....well, not this one!!! VIZIO here I come!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after an hour of being on.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the tv setup and about a good hour in to setting everything up the tv power source ranked. I am exchanging it for a new one tomorrow and hoping it was just a dud. If problem persists or is complicated to exchange like it always is I will be returning everything and not be buying from here again. Hopefully Best Buy can change my mind tomorrow. Will update post if anything changes or product works well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 1 out of 5 stars

    Incorrect information

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy website states refresh rate is "120Hz" but it is actually 60hz.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    excellent price and far better pic than any other

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent price and far better pic than any other 55 tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    quality is like a normal hd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a very clear bright screen like the other 4k ultra HD televisions I have seen. This views more like a regular hd. It is also on the shadowy side rather than bright and vibrant. Spend more for a better television or spend less on a regular hd if you don't have the money for a better one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Initially good, but definitely get protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one first half of February 2016. Good display qualities, but sidebars on side of SDTV broadcast were more grey than black even with numerous adjustments. WebOS apps could be updated by the user. However, on 15 March left half of the display gained a pink cast, and pixelation on the right half of the image. Turned it off, and back on at a later time that night. Left half of screen was flashing solid pink/blue; right half was solid black. Got an RA after waiting for back ordered control board only to find out the actual panel had failed. Could recommend, but with provision to definitely get a protection plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stupid box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV on 11/27/2015 it at that time I was happy but after installed it no 4k video blur pictures no web browser has flash plug in crab maker make me fool please don't buy this TV I am gonna return it.... can not cast you tube.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Bluetooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2015 and you by a tv or any electronic you want wifi and Bluetooth don't buy this one no Bluetooth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 8 days before screen went out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend. I am returning the TV on day 8. Complete failure

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself was great when it actually worked. The software on it was garbage and it literally crashes every ten minutes. It is not a secluded case either. If you look it up, it seems to be a common problem.

    No, I would not recommend this to a friend